1 Cisco TelePresence MX200 G2 MX300 G2 MX700 MX800 SX10 SX20 SX80 TC 7.3 User Guide D1507606 User Guide Cisco TelePresence SX10, SX20, MX200 G2, MX300 G2, MX700, MX800, SX80 Produced: December 2014 for TC 7..3 All contents © 2010–2014 Cisco Systems, Inc. All rights reserved. 2 Contents What’s in this guide Introduction to Video Conferencing Camera All entries in the table of contents are Best Practice ........................................................................ 4 View Camera Settings ........................................................ 44 clickable hyperlinks that will take you Tour the Touch Screen ......................................................... 5 Add Camera Position Preset .............................................. 45 to the corresponding article. Log Onto a System with Your Own Credentials ................... 6 Edit Existing Camera Position Preset.................................. 46 To go between chapters, you may Speaker Tracking ................................................................ 47 Video Calls also click on any of the icons in the Control Own Camera .......................................................... 48 Place Call From Contact List ................................................ 8 sidebar. Manage Selfview ................................................................ 49 Edit a Contact List Entry, then Place the Call ....................... 9 Resize the Selfview PiP ...................................................... 50 Note! Some of the features described Place Call Using Name ........................................................10 Move the Selfview PiP .........................................................51 in this user guide are optional and Place Call Using an IP Address ...........................................11 Control the Camera of the Other Participant ...................... 52 they may therefore not be present on Place Call Using Number .....................................................12 your system. Receive Call .........................................................................13 Settings Receive Call While in Another Call ......................................14 Gain Access to the Settings ............................................... 54 Transfer ................................................................................15 Ringtone & Sound ............................................................... 55 Consult and Transfer ...........................................................16 Camera Control .................................................................. 56 Disconnect Yourself From Call ............................................17 Main Source Selection ....................................................... 57 A few words on microphone behavior and privacy .............18 Display ................................................................................ 58 Put Call on Hold and Resume a Call on Hold ......................19 Select Language ................................................................ 59 Change Call Rate ................................................................ 20 System Information ............................................................. 60 Enable Do Not Disturb .........................................................21 Call Status ...........................................................................61 Enable Standby ................................................................... 22 Diagnostic Mode ................................................................. 62 View Keypad While in a Call ............................................... 23 Restart System ................................................................... 63 Add Additional Participants to Existing Call ........................ 24 Administrator ...................................................................... 64 Add Incoming Call to Existing Call ...................................... 25 Administrator Settings—Tracking ......................................... 65 View Meeting Participant List ............................................. 26 Administrator Settings—Set Date and Time ........................ 66 Manage Conference Call Layout ........................................ 27 Administrator Settings—Call Details .................................... 67 Lock Speaker ...................................................................... 28 Administrator Settings—Provisioning Wizard ...................... 68 Disconnect Participant from Call ........................................ 29 Administrator Settings—Multipoint Mode ............................ 69 Administrator Settings—Pairing ........................................... 70 Share Content Administrator Settings—IP & VLAN, Codec .........................71 Start and Stop Presentation in a Call ...................................31 Administrator Settings—Network Status Codec ................. 72 Change Presentation Layout In a Call................................. 32 Administrator Settings—IP & VLAN, Touch.......................... 73 Presentation Outside Calls ................................................. 33 Administrator Settings—Network Status Touch ...................74 Scheduled Meetings Administrator Settings—SIP ................................................ 75 View Meeting List ............................................................... 35 Administrator Settings—H323 ............................................. 76 Join Scheduled Meeting ..................................................... 36 Administrator Settings—EMC Resilience Mode ................... 77 Parallel Meetings ................................................................ 37 Administrator Settings—Factory Reset ................................ 78 D1507606 User Guide Contacts Cisco TelePresence SX10, SX20, MX200 G2, Directory ............................................................................. 39 MX300 G2, MX700, MX800, SX80 Call Recents........................................................................ 40 Produced: December 2014 for TC 7..3 All contents © 2010–2014 Favorites ..............................................................................41 Cisco Systems, Inc. All rights reserved. Add Someone to Favorites, While in a Call ........................ 42 3 i Introduction to Video Conferencing D1507606 User Guide Cisco TelePresence SX10, SX20, MX200 G2, MX300 G2, MX700, MX800, SX80 Produced: December 2014 for TC 7..3 All contents © 2010–2014 Cisco Systems, Inc. All rights reserved. 4 Introduction to Video Conferencing Best Practice Other Tips Use Camera Presets A successful video conference provides a • If you use a document or whiteboard one showing the presentation and the Cisco TelePresence systems let you face-to-face meeting, even if the partici- camera try to arrange the participants other showing the presenter—or the create predefined zoom and camera pants are miles or continents apart. Keep so that the camera is close to the leader group of presenters. Smaller systems pointing directions (pan and tilt). in mind that it still is a meeting—normal eti- of the meeting, or alternatively, close to may force you to choose between Use these to zoom into the person quette and dress code apply even here. a designated controller. showing the presentation or the pre- speaking, if appropriate. Do not for- • When a whiteboard is used, the meeting senter. get to zoom out again afterwards. General will be perceived as better to the remote • For duo video some attention is needed. participants if the whiteboard is visible Duo video is sometimes shown side–by– Loudspeaker Volume Consider setting the unit to Automatic • through the main camera, as well as side with half the screen showing the Answer. The audio system will use the loud- through a dedicated whiteboard camera. presentation and the other half showing speakers built into the monitor or the • Do not forget to rehearse “the noble Broadcasting companies normally do the presenter. Provide the impression Cisco Digital Natural Audio Module. art of operating a video system” to the this to let viewers see that the presenter that you seem to look towards the pre- extent needed. actually is in the same room. sentation instead of the impression that For some systems you can set the default volume level by adjusting Remember to arrange all the peripherals you sit with your back towards it, when • the volume on the monitor with the In the Meeting Room so that one participant can reach each all is viewed on the remote monitor. If in doubt, look straight into the camera to monitor remote. Make sure the microphone is placed at of them to point, change the display, • avoid this situation. the front of the table to ensure that all record or perform other functions during Brightness Control speech will be detected. The best position the conference. is at least 2 m (6.5’) in front of the system, • To help ensure the most natural meeting Ease of Use To adjust brightness, colors or other environment, position the camera on settings of the monitor, use the on a flat surface with at least 0.3 m (1’) of To help meeting participants dial, add the top center of the receiving monitor, • monitor’s own remote control. Adjust table in front. presentations and use other functionality if possible. The camera should point the monitor to suit the conditions of Directive microphones should point during a call, consider stationing • directly at the meeting participants to the conference room. The monitors away