Cl/Sfb (43) Yt3 January 2021 ® RAG 2021 RECOMMENDED ADHESIVES GUIDE Tested Approved Recommended Guaranteed Trusted THE COMPLETE GUIDE TO FLOORING ADHESIVE SELECTION Contents RAG® 2021 RAG® 2021 Welcome Trust the Yellow Bucket ‘Trust the yellow bucket’ is an often-used phrase, which perfectly illustrates the confidence • Tested that flooring contractors have in F. Ball adhesives. Such confidence is not something that you • Approved build overnight. It only comes with contractors’ experience of products; that they do what • Recommended you expect (and more) time after time. And, of course, this isn’t down to a matter of luck. • Guaranteed F. Ball adhesives are formulated by experienced chemists to deliver the performance • Trusted characteristics needed for different types of floorcoverings, subfloor materials and environmental conditions. www.f-ball.com These innovative and quality products are then tested exhaustively, both in the lab and in ‘live situation’ field trials, to make sure they meet the required performance levels for which they are designed. Recommended Adhesives Guide When they have passed all of these trials, we then test them for compatibility with floorcoverings from individual manufacturers before they are considered for inclusion in the The complete guide to flooring adhesive selection F. Ball Recommended Adhesives Guide. A recommendation only makes it into the RAG® after a rigorous 54-day testing programme at F. Ball’s state-of-the-art facilities. These test Page Title results are then conveyed to the manufacturer for their endorsement into the RAG®. Each recommendation is also supported by the F. Ball guarantee for the lifetime of the installation. 3 Welcome This happens for every new adhesive and also when adhesive formulations are changed 4 Expert Advice Whenever You Need Us to provide enhanced performance benefits. Testing also takes place when manufacturers 5 Technical Support Contacts develop new backings for existing products. 6-7 Guarantee/Health & Safety This latest edition of the RAG® contains over 6,000 recommendations from over 8-157 Recommended Adhesives by Manufacturer 200 international manufacturers ensuring its reputation as the most comprehensive floorcovering adhesive guide available. 159-161 Guide to Adhesive Selection 162-165 Testing and Development Why take a risk? Trust the yellow bucket. 166-173 Subfloor Preparation Guide Paul Starkey – F. Ball Liaison Manager [email protected] 174-175 Moisture Measurement & Control 176-177 STOPGAP Selector Chart - Smoothing Underlayments, ® Repair and Finishing Compounds Get the RAG – online and on the go 178-179 STYCCOBOND Selector Chart - Adhesives You can also access the F. Ball RAG® digitally: 180-181 Wood Adhesives RAG® App – download from the Apple App Store or Google Play Online – a fully interactive web-based version of the RAG® at www.f-ball.com/rag-guide 2 For the latest information visit the F. Ball website, to download the APP or view the on-line version For the latest information visit the F. Ball website, to download the APP or view the on-line version 3 Expert Advice Whenever You Need Us RAG® 2021 RAG® 2021 Technical Support Contacts For telephone and written advice contact F. Ball Technical Service 01538 361633 Postcodes Northern Area Manager Expert Advice Whenever You Need Us 11 AB, DD, DG, EH, FK, G, HS, IV, KA, KW, KY, ML, PA, PH, TD, TP, ZE John Rowlands (07710 182 932) 12 BB, BL, CA, CH, FY, IM, L, LA, M, OL, PR, SK, WA, WN Area Representative Mobile Technical support is at the heart of F. Ball’s service to customers, whether that’s advice 13 BD, DH, DL, DN (1-14), HD, HG, HU, HX, LS, NE, S (1-36, 60-98, excluding 80/81 on which products to use or how to deal with a particular flooring issue. Often Worksop), SR, TS, WF, YO 11 Alan McEwan 07525 891098 14 B, CV, CW, DY, LL, ST, SY, TF, WR, WS, WV the fastest way to access this advice is over the phone, by email or by text /social 12 Gary Kenworthy 07740 213865 15 DE, DN (15-41), LE, LN, MK, NG, NN, PE (1-29, 35-36, 38-99), S (40-49, 80-81) 13 Matt Williams 07710 182935 media message. 16 BA (1-11, 16-22), BS, CF, EX, GL, HR, LD, NP, PL, SA, TA, TQ, TR 14 Lee Heatherley 07710 182936 17 BA (12-15), BH, DT, GU (11, 12 Aldershot, 13, 14, 17, 30-35, 46 & 47, 51 & 52), GY, JE, 15 Phil Nightingale 07710 182943 Sometimes, a more detailed, visual examination of a site is needed to enable the technical PO (1-17, 24, 30-41), RG (excluding 9), SL (4-5), SN, SO, SP 19 & 20 Kevin Hardy 085 874 1885 department to assess the situation properly. This is carried out during a site visit by our 18 AL, CB, CM, CO, EN (6-11), HP (1-4, 23), IG, IP, LU, NR, PE (30-34, 37), RM, SG, SS, WD team of experienced F. Ball technical representatives. 19 & 20 BT, Ireland Southern Area Manager 21 E, EC, EN (1-5), HA, HP (5-22, 27), N, NW, OX, RG (9), SL (0-3, 6-9), SW (1, 3, 5-7, 10), However, where site visits may not be possible or where time is of the essence, we can TW, UB, W, WC Simon Jenkins (07710 182 934) 22 CR, GU (1-10, 12 Ash Vale, 15-16, 18-27, 95), KT, RH (1-5, 6: Horley, 7-9, 77), SE, SM, now offer remote ‘virtual visits’ via video messaging platforms such as WhatsApp, SW (2, 4, 8-9, 11-20) Area Representative Mobile Skype and Facetime which allow the technical department or local representative to 23 BN, BR, CT, DA, GU (28, 29), ME, PO (18-22), RH (6: Gatwick, 10-20), TN 16 Lee Crofts 07710 182940 be ‘virtually’ present on site and provide the same expert advice. 17 Steve Sinclair 07710 182931 18 Steve Spinks 07710 182941 Whichever method you prefer, simply contact the F. Ball technical team whenever you 21 Simon Jenkins 07710 182934 need us on 01538 361633 or [email protected] 22 Anthony Steer 07710 182942 11 23 Mike Willett 07710 182933 Details of your local F. Ball technical representative can be found on our website: www.f-ball.com Technical Support 19 & 20 David Nessbert 085 871 8673 19 13 Netherlands Belgium 12 Luxembourg 24 20 15 25 14 18 16 21 21 Representative 22 17 23 24 & 25 Bob Van Wort Tel: +31(0)6 8281 2840 Technical Support Channel Islands 24 & 25 Sidney Braspenning Tel: +31(0)6 5129 9099 Export Contacts Asia Pacific Gareth Lewis F. Ball and Co. Ltd. Mobile: +44 (0) 7929 016491 F. Ball and Co. (Asia) Pte Ltd. Email: [email protected] Europe / Middle East / Africa Ronnie Lim Jonathan Goold The Americas / Canada Tel: +65 6515 1715 Tel: +44 (0) 1538 361633 Gareth Lewis Mobile: +65 9687 9181 Mobile: +44 (0) 7850 864202 Mobile: +44 (0) 7929 016491 Email: [email protected] Email: [email protected] Email: [email protected] 4 For the latest information visit the F. Ball website, to download the APP or view the on-line version For the latest information visit the F. Ball website, to download the APP or view the on-line version 5 Guarantee RAG® 2021 RAG® 2021 Guarantee/Health & Safety ADHESIVES FLOOR SMOOTHING Compensation HEALTH & SAFETY STYCCOBOND Adhesives are guaranteed against UNDERLAYMENTS AND MEMBRANES Should it be established that the Smoothing Underlayment or In accordance with the requirements of Section 6 of the manufacturing defects. F. Ball and Co. Ltd. certify that when STOPGAP Floor Smoothing Underlayments and Membranes Membrane has a manufacturing defect, subject to (e) above, Health and Safety at Work etc., Act 1974 (as amended), properly set, dry or cured they will secure the floorcoverings are guaranteed against manufacturing defects. F. Ball and Co. F Ball and Co. Ltd. will: information is provided for our customers to ensure, so far and other materials described in our Recommended Ltd. certify that they are suitable for the conditions, sites and (a Pay all reasonable labour costs incurred for removing as is reasonably practicable, that they can meet their legal Adhesives Guide and other technical data published by us, traffic described in our current technical data. the defective Underlayment or Membrane. obligations under the Act. and current at the date of the installation. These Underlayments and Membranes are guaranteed (b) Supply free of charge STOPGAP Underlayment Health and Safety information in respect of our products is to create surfaces suitable for the application of or Membrane for the replacement. provided on appropriate safety data sheets. Certain Health and Safety information can also be found at www.f-ball.com Conditions of Guarantee STYCCOBOND Adhesives to secure floorcoverings. (c) Pay all reasonable labour costs for relaying. or on product labels and within technical literature published This guarantee is conditional on each of the following terms by the Company. having been complied with by you. Conditions of Guarantee ARBITRATION Products supplied by this Company could, if incorrectly used, (a) The adhesive must be stored as specified on the label. This guarantee is conditional on each of the following terms handled, processed, stored, transported or disposed of, give Should you not agree with our decision in relation to any (b) The installation must be carried out precisely in having been complied with by you. rise to risks to Health and Safety. Prior assessment of the of the guarantees above, the dispute may be submitted suitability of any product for its intended purposes must be accordance with the instructions and recommendations (a) The Underlayments and Membranes must be stored in to an Independent Arbitrator to act as an arbitrator (not made and all relevant Health and Safety requirements must published in the current Installation Guide or other accordance with the conditions specified on the data as an expert) to be agreed by you and us (or in default be studied, understood and applied.