Internship Report On An Analysis of Training and Development Practices of Southeast Bank Limited Date of Submission: Internship Report On An Analysis of Training and Development Practices of Southeast Bank Limited Prepared for: Mr. Sheikh Abdur Rahim Associate Professor Department of Business Administration Faculty of Business and Entrepreneurship Daffodil International University Prepared by: Md. Ruman Akanda ID: 162-14-2087 Department of MBA (HRM) Daffodil International University Date of Submission: 24-11-2018 Letter of Transmittal Date: To:Mr.Sheikh Abdur Rahim Associate Professor, Department of Business Administration Faculty of Business and Entrepreneurship Daffodil International University Subject: Submission of Internship Report on “An Analysis of Training and Development Practices of Southeast Bank Ltd”. Dear Sir, I am here submitting my internship report thet is a part of The MBA program. It is really a matter of great attainment that I have done this under your active oversight. The report is on analysis of training and development practices of Southeast Bank Limited. Being an internee I have got the opportunity to learn about SEBL up to close. Therefore, this report and analysis are completely based on my own skill andown standpoint. This was my three month internship of SEBL from the principle. This report has given me both scholarly and realistic revelation. It has been three months of my working life in SEBL. These three months of my career in SEBL has been profitable experience and valuable for me. I will be highly indebted if you are kind enough to grant my internship report and provide your expensive assessment about this report.It would be my colossal pleasure if you find this report useful and informative to have a manifest perspective on the issue. Thank you Md.Ruman Akanda ID: 162-14-2087 Program: MBA (HRM) Faculty of Business Economics Daffodil International University ©Daffodil International University i Student’s Declaration This internship report is submitted as a partial fulfillment of the requirement of Masters of Business Administration (MBA). I am MD. Ruman Akanda , ID no.162-14-2087 hereby states that the work presented in this titled “An Analysis of Training and Development Practices of Southeast Bank Limited” has been put into effect by me and has not been previously submitted to any other University , College or Institution or any academic qualification certificate, diploma degree. ---------------------------- MD. Ruman Akanda ID: 162-14-2087 Program: MBA (HRM) Faculty of Business and Economics Daffodil International University ©Daffodil International University ii Certificate of Supervisor This is to affirm that MD. Ruman Akanda, ID: 162-14-2087, MBA Program, Daffodil International University has disposed his internship report on An Analysis of Training and Development Practices of Southeast Bank Limited” under my supervision successfully. The data and findings presented in this report seem to be authentic. Thus, it has been accepted for presentation in the defense. I wish him all success in life. --------------------------- (Mr. Sheikh Abdur Rahim) Associate Professor Department of Business Administration Faculty of Business and Entrepreneurship Daffodil International University ©Daffodil International University iii Acknowledgement This report is the consequence of the enlargement of the help, guidance and suggestion of a number of people without which it would be remain imperfect. First of all I would like to express my thankfulness to Almighty Allah for giving me the strength and the serenity to finish the task within the planned time. Then I am really grateful to the authority of SEBL for providing me relevant data and information to make this report. I got genial cooperation from the personnel of SEBL. I would like to express my affable gratitude to them for their cooperation, without which it would not be possible to complete the report. I am obligated to a number of persons for their kind counsel, suggestion, directions cooperation that enable challenging environment of the HR sector ultimately to prepare this report. Then I like to thank from the nucleus of my heart to Mr. Sheikh Abdur Rahim sir, Associate Professor, Department of Business Administration, Faculty of Business and Entrepreneurship for his excellent guidance which has helped me preparing this report properly. ©Daffodil International University iv Executive Summary I have prepared the report based on Southeast Bank Limited about analysis of training and developmenet program of Southeast Bank Limited recently. Having completely fresh to banking zone, this report has refined my philosophy and Human Resource Management. Notwithstanding, these all are important for my job. The corporate business in the world is very much rival and prosperity in the competitive atmosphare depends greatly on the execution of the staff connected to it. Banking sector is such a corporate business.The banking sector is a service oriented organization that provides different services to its clients in various ways using Human Resource. Therefore, a banking organization should be intense to identify the Human Resource as the asset of the company and should train them to shape up the banking operation smartly. It is very important for a bank to run without a hitch. Training and development always create a great impact for the economy of the country. Therefore, Southeast bank also should have some training and development facilities to enlarge the knowledge and skill of the staff. Southeast bank limited can be the best among the banking sectorn in Bangladesh with a proper Human Resource Department and proper training and development facilities. ©Daffodil International University v Table of Content Sl. No. Topic Page No. Letter of Transmittal i Student’s Declaration ii Certificate of Supervisor iii Acknowledgement iv Executive Summary v Chapter - 1 Introduction 1.1 Introduction 1 1.2 Origin of the Study 2 1.3 Objectives of the Study 2 1.4 Methodology of the Study 2 1.5 Limitations of the Study 3 Chapter - 2 Company Profile 4 2.1 Organization History of SEBL 4 2.2 Overview of SEBL 5 2.3 Core, Mission, Vission 5 2.4 Purpose of SEBL Chapter -3 Analysis 3.1 Training Needs Analysis 6 3.2 Training 6 3.3 Development 7 3.4 Difference between Training and Development 8 3.5 Training facilities for Bankers in Bangladesh 9 3.6 An overview of Training and Development program of SEBL 10 3.7 Analysis of Training and Development of SEBL 11 Chapter -4 Findings, Recommendation and conclusion 4.1 Findings of the Study 12 4.2 Recommendation of the Study 12 4.3 Conclusion 13 Bibliography 14 ©Daffodil International University vi ©Daffodil International University vii Chapter-1 Introduction 1.1 Introduction The term “bank” relates with the economic organizations and it deals with currency negotiation in various paths. So we can call the bank a profit maker roots. Bank gathers money at the minimum feasible charge and gives credit and debts at maximum charge. The banking sector has been suffering quick and basic variations. The quick change has been preserved in spite of the worldwide economic disorder skilled throughout the last some years. Therefore, this is good acknowledged that there has been a crucial desire for greater and competent administration with developed employee in the energetic worldwide economic field. The control of this field creats the economic field defenceless and simultaneously it emphasizes the need of asset mitarizations and financial improvement. The function of the banking field in quickening is accidental. In our country the field of banking has distressed with an excursion in which the field has a skilled several back and forth. Converts measurement has been initiated to develop over the several constrains of the field. Bank study is an adapted study and this field is going through a herdship although there is a bright future in this sector. Banagladesh bank is known as a central bank and it rules, oversees, and deals with the listed private commercial banks and nationalized commercial bank by combining before 1971. Post liberation the twelve comercial bank were nationalized by the government of Bangladesh. In few years, the Bangladesh bank is going through a competetive way. People are very choosy for the banking sector. This competition makes a competetive and choosy environment in Bangladesh. Advanced technology makes this sector more easy and suitable. Southeast Bank Limited has been a leading bank with the reputation in Bangladesh. This is one of the fast growing banks now. The continious growth rate is going on. ©Daffodil International University 1 1.2 Origin of the Study This report has been ready as a prerequisite of the internship program of M.B.A students of Daffodil International University. The organization attachment started on 19March and ended on 19 June 2018. This three months’ internship period has assisted me to much our academic knowledge with practical understanding. 1.3 Objectives of the Study 1. To investigate the training and development. 2. To assess the Training and Development practices of SEBL. 3. To distinguish the problems of Training and Development practices of SEBL. 4. To indicate some findings to overcome those problems. 1.4 Methodology of the Study The primary sources of data and information are- Face to face conversation. Informal conversation with clients. Important document provided by the officer of SEBL.. ©Daffodil International University 2 The secondary and indirect sources of data are- Yearly report of Southeast Bank Limited. Web site of the Institutions. Different related Financial Institution documents. 1.5 Limitations of the Study Time constraint was the major problem. Unavailable of data. Inaccuracy of data. Web site and home are restricted by password. ©Daffodil International University 3 Chapter-2 Company Profile 2.1 Organizational History of SEBL:- Southeast Bank Limited was set in 1995 with a goal and vision to become laeding company of the country and furnish greatlyto the prosperaty of the financial sector.