Access Line: 1 866 550 5205 press 2 The Help Book Coast Niagara: 1 866 550 5205 press 1 Distress Line : Welland/St Catharines/Niagara Falls: 905 688 3711 Pt Colborne/Wainfleet: 905 734 1212 Fort Erie and Area: 905 382 0689 Grimsby/West Lincoln: 905 563 6674 Adult Mental Health and Prepared by the Consumer/Survivor Community Resources in Initiative of Niagara Revised Aug 2018 St. Catharines Table of Contents Notes Advocacy 2 Community Mental Health Programs 5 Crisis Services 13 Employment 16 Housing 20 Income Services 23 Pharmacies 25 Clinics 27 Clothing 28 Food Banks and Meals 30 Groceries 33 Transportation 34 Useful Numbers 34 Utilities 35 Women’s Resources 36 Notes 37 For any other information please contact [email protected] or visit the website www.informationniagara.com call 905-682-6611; 905-356-4636; 1-800-263-3695 7 32 Notes Advocacy Consumer/Survivor Initiative of Niagara A peer support group that offers education, advocacy and self-help groups for consumer/survivors of the mental health system. Self-help groups include depression/anxiety and anger management. These are offered at various times and locations and are free of cost. Please call the office for more information about the groups’ schedules and general inquires. Office Phone: 905-732-4498 Hours of Operation: Monday-Friday 8:30am-4:00pm Address: 60 King St, Unit 103, Welland, ON L3B 6A4 Website: www.initiativeniagara.ca Email: [email protected] Contact: Judy Hoover Gateway residence of Niagara Inc. A community based organization that is a registered charity funded by the Ontario Ministry of Health and Long Term Care. Services include residential programs, community support programs, homeless initiative phase 2, and community treatment order programs. Office Phone: 905-735-4445 Toll Free: 1-877-735-4445 Fax: (905)-735-7570 Hours of Operation: Monday-Friday 9:00am-4:00pm Address: 178 King St, Unit A, Welland, ON L3B 3J5 Website: www.gatewayofniagara.ca Email: [email protected] 37 2 Advocacy Women’s Resources Positive Living Niagara We provide a continuum of innovative and proactive approaches to Westview Centre for Women harm reduction, prevention and a person-centred focus on support Formerly Survival4 Women and Women4Women is open following and education for those at risk and affected by HIV, HCV and the DSBN School Calendar (closed during all school holidays) A STBBI’s. We create an adaptive community that accepts and weekly drop in centre providing women from all walks of life a safe, supports those affected. welcoming and dignified environment. Phone: 905-984-8684 On a weekly basis we offer coffee/snacks, clothing Toll-free: 1-800-773-9843 exchange, haircuts, community cupboard (selling Fax: 905-988-1921 dry goods in small portions at cost) and a hot lunch. Email: [email protected] On a monthly basis we offer story time for the for services outside of Niagara call 1-800-668-2437 children, crafts, manicures and guest speakers. Our mandate is to Address: 120 Queenston Street, St. Catharines, ON offer a safe place where all women are treated with respect and Hours of Operation: Monday to Friday 9:00am – 5:00pm dignity. Canadian Mental Health Association Address: 124 Queenston St, St. Catharines, ON L2R 2Z7 Niagara Branch Phone: 905-687-4848 Committed to improving the quality of life for individuals experiencing Hours of Operation: Tuesday – Thursday Drop in - 10:00am-4:00pm mental and emotional issues who reside in the Niagara region. Workshops and Program 1 -4pm Services include information and referral service, crisis intervention, short-term counseling, depression support group, separation/divorce support group, public education, advocacy and social action, depression in the workplace presentations, suicide intervention training and mental health court support. Referrals are accepted from anyone. Office Phone: 905-641-5222 Hours of Operation: Monday-Friday 8:30am-4:00pm Address: 36 Page St, St. Catharines, ON L2R 4A5 Website: www.cmhaniagara.ca Email: [email protected] 3 36 Utilities Advocacy Hydro Legal Aid Ontario/Justice Niagara Canadian Niagara Power 905-937-7005 A program which provides financial assistance in the form of a Legal Aid Certificate to eligible applicants who need to retain a lawyer but cannot afford one. Certificates are provided on a pay-back, lien or Gas Service free basis depending on eligibility. Offers half hour - 2hour legal Enbridge Gas 1-877-362-7434 advice. Does not do family law. Legal aid certificates, provides free of charge lawyers. Legal clinic offers certificate. Justice Niagara Phone: 905-735-1559 Cable Television Service COGECO 1-800-267-9000 Legal Aid Phone: 1-800-668-8258/ extension 0 Roger’s Cable T.V. 1 877 559-5202 Hours of Operation: Monday-Thursday 8:30am-12:00 (noon), 1:00pm-4:30pm; Friday 8:30am-12:00pm (noon) Voice mail available until 4:30pm on weekdays Telephone Service Providers Bell Canada 905-310-2355 Justice Niagara Address: 15 Burgar St, Welland, Suite 100, ON, Vonage 1-888-898-8647 L3B 2S6 Roger’s Home Phone 1-855-381-7834 Legal Aid Address: Welland Courthouse Office, 102 East Main St. COGECO 1-800-267-9000 Court House Welland, ON L3B 3W6 Niagara North Community Legal Assistance: is a non-profit legal Criminal Pardons clinic which promotes access to justice for low-income members of Pardons Canada the community. nd A resource and Support Line for over 5,000 Organizations. If you Address: 8 Church St. 2 Floor St Catharines ON Phone: 9056-682-6635 have ever been charged with a criminal offense, whether you were convicted – or it was thrown out of court – you have a criminal record. Criminal Records Removal and U.S. Entry Waivers Toll Free Support Line: 1-877-929-6011 Website: www.pardons.org 35 4 Community Mental Health Programs Transportation Consumer/Survivor Initiative of Niagara City Transit A peer support group that offers education, advocacy and self-help groups for consumer/survivors of the mental St. Catharines Transit 905-687-5555 health system. Self-help groups include depression/anxiety and anger management. These are offered at various times and Taxi Service locations and are free of cost. Please call the office for more information about the groups’ schedules and general inquires. Central Taxi 905-685-7343 Office Phone: 905-732-4498 5-0 Taxi 905-685-5464 Hours of Operation: Monday-Friday 8:30am-4:00pm Address: 60 King St, Unit 103, Welland, ON L3B 6A4 Website: www.initiativeniagara.ca Useful Numbers Email: [email protected] Positive Living Niagara 905-984-8684 Contact: Judy Hoover Community Crisis Care 905-378-4647 ext. 43230/43231 Canadian Mental Health Association Niagara Consumer/Survivor Initiative 905-732-4498 Branch Distress Centre 905-688-3711 Committed to improving the quality of life for individuals Emergency 911 experiencing mental and emotional issues who reside in the Niagara Fire Department 908-684-4311 region. Services include information and referral service, crisis Niagara Regional Sexual Assault Centre 905-682-4584 intervention, short-term counseling, depression support group, Poison Control 1-800-268-9017 separation/divorce support group, public education, advocacy and Police 905-688-4111 social action, depression in the workplace presentations, suicide TeleHealth Ontario 1-866-797-0000 intervention training and mental health court support. Referrals are Gillian’s Place (Formerly Women’s Place) 905-684-8331 accepted from anyone. Public Health Department 905-688-3762 Office Phone: 905-641-5222 Alcoholics Anonymous 905-682-2140 Hours of Operation: Monday-Friday 8:30am-4:00pm Address: 36 Page St, St. Catharines, ON L2R 4A5 Website: www.cmhaniagara.ca Email: [email protected] 5 34 Groceries Community Mental Health Programs Duggan’s Food Basic Address: 275 Geneva St, St. Catharines Positive Living Niagara Phone: 905-937-6523 We provide innovative and proactive approaches to education, a Rosa’s o/a Italian Food & Meat Market harm-reduction model of prevention and a person-centered focus Address: 85 Garnet St, St. Catharines on support strategies for those affected by HIV. StreetWorks is a Phone: 905-934-6930 harm reduction program providing safer injection and inhalation supplies to individuals in the Niagara region. Harm reduction is an Sobey’s important aspect of the treatment continuum and aims to empower Address: 400 Scott St, St. Catharines and respect a person’s right to self-determination. StreetWorks staff Phone: 905-935-9974 works with individuals where they are at in their substance use and celebrates any positive change. If you think a person you are Address: 3 43 Glendale Ave. St. Catharines working with who is not or is pre-contemplative in their stage of Phone|: 905-680-8563 change we can help them protect their health. Food Basics Address: 149 Hartzel Rd, St. Catharines Phone: 905-984-8684 Phone: 905-684-7439 Toll-free: 1-800-773-9843 Fax: 905-988-1921 Zehrs Food Plus Email: [email protected] Address: 285 Geneva St, St. Catharines Address: 120 Queenston Street, St. Catharines, ON Phone: 905-646-7671 For services outside of Niagara call: 1-800-668-2437 OR Hours of Operation: Monday to Friday 9:00am – 5:00pm Address: 221 Glendale Ave, St. Catharines Phone: 905-984-3420 Fresh Co. Address: 286 Bunting Rd, St. Catharines Phone: 905 687-9462 Niagara Life Centre Address: 318 Ontario St. St. Catharines Provides counseling and support for men, women and children. Phone: 905-684-8597 Provides free pregnancy testing. Individual and family counseling, Biblical counseling, parenting programs. Hours of Operation: 9:00am-4:30pm by appointment Phone: 905-934-0021 Address: 237 Lakeshore Rd. St. Catharines, ON L2M 1R9 33 6 Community Mental Health Programs Food Banks and Meals Consumer/Survivor Initiative of Niagara Salvation Army A peer support group that offers education, The family services of the Salvation Army provides advocacy and self-help groups for consumer/survivors of the mental assistance with food, clothing, moving, storage, and in health system.