Request for Proposal For Supply, Installation, Configuration and Commissioning of Network Firewall to Connect Cloud through VPN For TRANSPORT DEPARTMENT Offices across Andhra Pradesh Transport Department Government of Andhra Pradesh 1 Table of Contents Page # Contents No. Notice Inviting Tender 5 Important Clarifications 7 1 Background 1.1 Background 8 1.2 Introduction 9 1.3 Information Provided 9 1.4 Recipients 10 1.5 Confidentiality 10 1.6 Disclaimer 10 1.7 Broad Scope of Work 10 1.8 Interpretation 20 1.9 Brief Description of the Bidding Process 20 1.10 Schedule of Bidding Process 22 1.11 Pre-proposed meeting 22 2 Instructions to Bidders 24 A General 24 2.1 General terms of Bidding 24 2.2 Requirements for Bidders 28 2.3 Proposal and its contents 33 2.4 Bid Security 34 2.5 Cost of Bidding 35 2.6 Verification of Information 35 2.7 Verification & Disqualification 36 B Documents 37 2.8 Contents of the RFP 37 2.9 Clarifications 38 2.10 Amendment of RFP 38 C Preparation and Submission of Bids 39 2.11 Format and Signing of Proposal 39 2.12 Sealing and Marking of Proposals 39 2.13 Proposal Due Date 40 2.14 Late Proposals 41 2.15 Modifications / substitution / withdrawal of Bids 41 2 2.16 Rejection of Bids 41 2.16 Validity & Extension of Proposals 41 2.17 Validity of Bids 41 2.18 Payment Terms 42 2.19 Applicable Law and jurisdiction of court 42 2.20 Liquidated Damages 42 2.21 Force Majeure 42 2.22 Indemnity 43 2.23 Authorized Signatory 43 2.24 Non-Payment of Agreed Price 43 2.25 Assignment 43 2.26 No employer-employee relationship 43 2.27 Subcontracting 44 2.28 Confidentiality 44 2.29 Correspondence with the Bidder 44 2.30 Appointment of Consultant 44 2.31 Cancellation of Contract and Compensation 44 2.32 Dispute Resolution 45 2.33 Ownership of Documents, data, Hardware and 46 Software 3 Evaluation of Bids 47 3.1 Opening and Evaluation of Proposals 47 3.2 Contacts during Evaluation 47 3.3 Test of Responsiveness 47 3.4 Evaluation of Technical Proposals 49 3.5 Evaluation of Financial Proposals 50 3.6 Selection of Successful Bidder 52 3.7 Issue of Letter of Award by the TRANSPORT 52 3.8 AcceptanceCOMMISSIONER of LOA 52 3.9 Income Tax Liability 52 3.10 Concessions permissible under statutes 52 4 Fraud and Corrupt Practices 54 5 Miscellaneous 56 Appendices 3 I. Functional Requirements of Network Firewall 57 List of TRANSPORT COMMISSIONER Branch Offices, 65 II. Locations and No. of users at each Branch III. Service Level Agreement (SLA) 68 IV. Format of the Letter of Proposal ( Covering Letter) 71 V. Application form for the Eligibility of the Bidder 73 VI. Format of the Power of Attorney for Signing the Proposal 77 VII. Format of the Anti-Collusion Certificate 79 VIII. Undertaking for Information Security 80 IX. Format of the Bank Guarantee for Bid Security 81 Format of the extracts from the audited Balance sheet 85 X. and Profit & Loss Account Format of the Self Certificate of Completion (Certified by 86 XI. the Statutory Auditor) Format of the completion certificate from the client 88 XII. XIII. Self -Declarations 89 XIV. OEM Authorization Form 90 XV. Format for Declaration regarding Non-Blacklisting 92 XVI. Format for Performance Bank Guarantee 93 XVII. Contents of Technical Proposal 95 XVIII. Contents of Financial Proposal 107 Procedure for Submission of bids 114 XIX. 4 Government of Andhra Pradesh Transport Department Tender No: 401/IT/2017 Date: 20/02/2017 Notice Inviting Tender (NIT) On behalf of the Government of Andhra Pradesh “GoAP”, the Transport Commissioner, Andhra Pradesh, invites eligible and competent vendors to submit their Eligibility cum Technical and Commercial offer separately for supply of Network Firewall for AP Transport Department in accordance with conditions and manner prescribed in this RFP which is floated by the Government of Andhra Pradesh. The complete RFP document can be downloaded from the following website: http://www.eprocurement.gov.in The vendors participating for the first time in the e-procurement process on the GoAP e-procurement portal, will have to complete the online registration process. Details of the pre requirements for such registration are available on the abovementioned e-procurement website. FAQs in this regard may be accessed at (http://www.eprocurement.gov.in/faqs_contractors.asp). The Transport Commissioner reserves the right to reject any or all proposals without assigning any reason. The details f the Tendering Process are as mentioned below: Sl. Information Details No. 1. RFP Reference Number and Date 401/IT/2017 2. Bid opening date on the website 20.02.2017 at 11:30 PM WWW.apeprocure.gov.in 3. Last date for receiving Queries 24.02.2017 at 11:00 A.M 4. Time and date of Pre-Bid 25.02.2017 at 11:30 A.M in O/o. Conference T.C, A.P, Hyderabad 5. Response to queries latest by the 01.03.2017 at 05:00 P.M Transport department 6. Bid document Download End Date 05.03.2017 at 04:00 P.M and Time 7. Bid Closing date & time 06.03.2017 at 10:30 A.M 5 8. Last date and time for receipt of 06.03.2017 at 11:30 A.M in O/o. hard copies of Bids T.C, A.P, Vijayawada 9. Time and date of opening technical 06.03.2017 at 12:00 P.M in O/o. bids and Oral presentations T.C, A.P, Vijayawada product demo and methodology 10. Time and opening of financial bids 06.03.2017 at 04:00 P.M in O/o. T.C, A.P, Vijayawada 11. Cost of RFP Document (non-refundable) Rs. 5,000/- (Five Thousand only) any by Demand Draft only. scheduled bank in favour of CAO & FA, O/o. T.C, A.P, Hyderabad 12. Earnest Money Deposit (EMD) / Bid Rs. 2,50,000/- (Rupees Twenty-Five Security – In the form of Demand Draft Thousand only) DD from any scheduled or Bank Guarantee bank in favour of CAO & FA, O/o. T.C, A.P, Hyderabad or Bank Guarantee mentioned in RFP 13. Bid validity period 180 days from the last date for submission of proposals. 14. Contact for the Project 9848045338 15. Addressee and Address at which proposal O/o Transport Commissioner, in response to RFP notice is to be 1st Floor, submitted NTR Administrative Block, RTC House, Pandit Nehru Bus Station complex, Vijayawada, AP Note: 1. The above dates are tentative and subjected to change without any prior notice or intimation. Bidders should check website apeprocurement aprtransport.org for any changes / addendums to the above dates and / or any other changes to this RFP. Bidders to confirm with AP Transport Department the time & venue, one day prior to any of the above scheduled event. 2. Eligibility cum Technical bid will be opened, in the presence of the vendor’s representatives who choose to attend the opening of Technical bid. No separate communication shall be sent in this regard. 6 3. Commercial bid will be opened in the presence of the Vendor’s representatives who are technically qualified. 4. This invitation for bids is open to all Indian firms who fulfil pre- qualification criteria as specified in this RFP. 5. TRANSPORT COMMISSIONER reserves the right to terminate the RFP process at any time without assigning any reason and upon such termination, TRANSPORT COMMISSIONER shall not be responsible for any direct or indirect loss or damage arising out of such a termination. Sd/- N. BALASUBRAMANYAM IPS Transport Commissioner Government of Andhra Pradesh Vijayawada 7 Important Clarifications 1. Department means AP Transport Department 2. Vendor or Service Provider means the selected bidder of the RFP document 3. RFP or Tender means the Request for Proposal document. 4. Recipient or Respondent or Bidder means to who the RFP document is issued by the Department. 5. Offer means response to RFP document submitted by Recipient to the Bank. Abbreviations: EMD Earnest Money Deposit SLA Service Level Agreement AMC Annual Maintenance Contract ATS Annual Technical Support TCO Total Cost of Ownership PA-DSS Payment Application – Data Security Standard VAT Value Added Tax OEM Original Equipment Manufacturer ISO International Organization for Standardization OWASP Open Web Application Security Project OSD Original Solution Developer Company that has developed the solution for VCR Application This document is meant for the specific use by the Company / person(s) interested to participate in the current Tendering process. This document in its entirety is subject to Copyright Laws. AP Transport Department expects the bidders or any person acting on behalf of the bidders strictly adhere to the instructions given in the document and maintain confidentiality of information. The bidders shall be held responsible for any misuse of information contained in the document, and liable to be prosecuted by the Department in the event that such a circumstance is brought to the notice of the Department. By downloading/purchasing the document, the interested party is subject to confidentiality clauses. 8 Section 1 Introduction and Disclaimer 1.1 Background a. The Transport Department, Government of Andhra Pradesh, is responsible for the regulation of motor transport in the State of Andhra Pradesh. The Transport Department performs duties including grant of authorizations to drive (public/private) vehicles, issue of driving licenses, collection of vehicle taxes and taking action against permit/license holders who contravene the provisions of the Motor Vehicle Act, 1988, Andhra Pradesh Motor Vehicles Taxation Act, 1963 and the rules framed there under. b. This Department has its branch office at 96 locations across the state of Andhra Pradesh.