RSITY E IV O N F U Office of the Chief Information Officer 18 56 M A D R Y L A N University of Maryland Information Technology Ten Year Plan March 12, 2007 DRAFT Office of the Vice President and Chief Information Officer University of Maryland 1122 Patuxent Building College Park, Maryland 20742 301.405.7700 www.oit.umd.edu Table of Contents 1 Introduction.......................................................................................................1 2 Mission................................................................................................................1 3 Strategy for Excellence .....................................................................................2 3.1 Build University Consensus on Goals and Initiatives................................................ 2 3.1.1 Administrative Committees .................................................................................... 2 3.1.2 Funding Committees............................................................................................... 3 3.1.3 Technical Committees ............................................................................................ 3 3.2 Leverage Campus Strengths ........................................................................................ 4 3.3 Create Campus Test Beds ............................................................................................ 5 3.4 Implement a Strong, Inclusive Technology Selection Process.................................. 5 3.5 Facilitate Proposal Submissions for Major Awards.................................................. 6 4 Information Technology Service Management (ITIL)..................................7 5 Communications Plan.......................................................................................9 5.1 Statement of Purpose.................................................................................................... 9 5.2 Key Audiences ............................................................................................................... 9 5.3 Key Messages............................................................................................................... 10 5.4 Key Communication Vehicles/Tools ......................................................................... 10 6 Campus Technology Goals.............................................................................13 6.1 The Goals ..................................................................................................................... 13 6.2 Design Principles for Implementation ...................................................................... 15 7 Ten Year Plan Implementation Process .......................................................16 8 IT Funding Model ...........................................................................................17 i 9 Technical Architecture ...................................................................................19 9.1 Campus Requirements ............................................................................................... 19 9.2 Core Technologies....................................................................................................... 20 9.2.1 Computing Hardware............................................................................................ 20 9.2.2 Database................................................................................................................ 20 9.2.3 File Sharing and Printing ...................................................................................... 21 9.2.4 Networking ........................................................................................................... 21 9.2.5 Operating Systems ................................................................................................ 22 9.2.6 Security ................................................................................................................. 22 9.2.7 Storage .................................................................................................................. 22 9.2.8 Web Hosting......................................................................................................... 23 10 Campus Information Technology Plan .....................................................24 10.1 Academic Support....................................................................................................... 25 10.1.1 Campus Requirements .......................................................................................... 25 10.1.2 Initiatives............................................................................................................... 25 10.1.2.1 Online Learning Environments..................................................................... 25 10.1.2.1.1 Enterprise Learning Management System (ELMS).................................. 26 10.1.2.1.2 Teaching and Learning Tools ................................................................... 27 10.1.2.1.3 Digital Image Archive and Retrieval Service ........................................... 27 10.1.2.1.4 Multimedia Distance Learning System..................................................... 28 10.1.2.1.5 Learning Outcomes System ...................................................................... 28 10.1.2.1.6 Mobile Learning........................................................................................29 10.1.2.2 Physical Learning Environments.................................................................. 29 10.1.2.2.1 Classroom Technology Upgrades............................................................. 30 10.1.2.2.2 Terrapin Learning Commons.................................................................... 31 10.1.2.2.3 Student Computer Labs............................................................................. 33 10.1.2.2.4 Flexible Learning Space Sandbox ............................................................ 34 10.1.2.2.5 Informal Learning Spaces......................................................................... 35 10.1.2.3 Faculty Support............................................................................................. 35 10.1.2.3.1 Center for Innovation in Teaching and Learning...................................... 35 10.1.2.3.2 Faculty Training and Consultation Services............................................. 36 10.1.2.3.3 Enhanced Learning Fellowships............................................................... 37 10.1.2.4 Academic Infrastructure ............................................................................... 38 10.1.2.4.1 Pay-for-Print Service................................................................................ 38 10.1.2.4.2 Legal Peer-to-Peer Sharing....................................................................... 39 10.2 Administrative Systems.............................................................................................. 40 10.2.1 Campus Requirements .......................................................................................... 40 10.2.2 Initiatives............................................................................................................... 41 10.2.2.1 Financial Systems ......................................................................................... 41 10.2.2.2 Payroll and Human Resources Systems........................................................ 42 ii 10.2.2.3 Portal ............................................................................................................ 43 10.2.2.4 Quality Assurance Group ............................................................................. 44 10.2.2.5 Student Information Systems......................................................................... 44 10.2.2.6 Data Policy and Data Warehousing............................................................. 45 10.2.2.7 Information Architecture: ............................................................................. 46 10.3 Enterprise Community Source Administrative Systems......................................... 48 10.3.1 Campus Requirements .......................................................................................... 48 10.3.2 Kuali Student Information System Initiative ........................................................ 49 10.3.2.1 Kuali Student Core Implementation.............................................................. 49 10.3.2.2 Kuali Student – Post-Core Implementation and Maintenance ..................... 51 10.4 Communications ......................................................................................................... 52 10.4.1 Campus Requirements .......................................................................................... 52 10.4.2 Initiatives............................................................................................................... 52 10.4.2.1 Campus Communications ............................................................................. 52 10.4.2.2 External Communications............................................................................. 54 10.5 Enterprise Technology Services................................................................................. 56 10.5.1 Campus Requirements .......................................................................................... 56 10.5.2 Initiatives............................................................................................................... 57