Shipping Inbound Package Management SendSuite® Tracking Because every package counts Track like never before. When you can respond to any inquiry Recognizing packages as When someone is waiting for a with speed and confidence, you can “received” is only part of the job. package, they expect you to have all increase efficiency, satisfaction and the details. What’s the status? Where is accountability. Manage packages the package now? Who signed for it? with greater speed When will they receive it? Recognizing packages as “received” is and accuracy. only part of the job. Getting them to There’s a reason for this anxiety. Often, their proper recipients on time is Simplify packages contain critical time-sensitive paramount. Effectively managing your inbound tracking items, including contracts ready to be mail center operation also demands and operations. signed, parts to keep an assembly line the ability to produce accurate, from shutting down or perishable detailed reports on the complete Increase medical samples for research. Lost or package life cycle. SendSuite® Tracking accountability with misplaced assets can bring business makes it easy, no matter how many advanced reporting. to a halt. sites or locations you manage. Support diverse business needs. 2 Get the right packages in the right hands. SendSuite® Tracking picks up where Simplify every inbound operation. Track parcels, assets and more. your carriers leave off. Get accurate, When you scan a package, SendSuite If you can add a barcode to it, you can real-time package status throughout Tracking automatically enters all track it with the smartest global your enterprise so everyone spends relevant information into the system, enterprise tracking software available. less time on manual handling and including: carrier, tracking number, SendSuite Tracking makes it possible searches. Now you’ll have the sender and recipient. Automated to manage the flow of: power to: package tracking lets you: • Packages • Send email and text notification of • Speed internal delivery time. • Envelopes package delivery. • Spend less time finding packages. • Products • Automate your receiving area. • Meet or exceed Service Level • Visitors • Create daily internal delivery logs Agreements. • Pharmaceuticals and manifests. • Automate internal delivery routing. • Inventory • Reroute packages and assign • Access package status instantly. • Critical documents alternate recipients. • Track damaged goods. • And much more • View tomorrow’s incoming deliveries. • Archive key data. • Improve efficiency with extensive In many campus settings, delivery analysis and reporting capabilities. often doesn’t stop at the mail center. • Customize receiving screens. The Last Mile USPS integration provides a comprehensive chain of custody view from mail center receipt to intended recipient delivery. Get accurate real-time package status with SendSuite Tracking. Browser-based administrative Receiving management Synching to server Delivery 3 Technology designed for your business. SendSuite® Tracking delivers an intuitive user experience Simplify deployment, maintenance and updates. and a lower total cost of ownership. Smart technology Unlike traditional client-server technologies, offers high performance in a compact footprint of a single SendSuite Tracking lets you: workstation. You’ll enjoy: • Reduce IT involvement with no special network or • Simplified deployment firewall configuration required. • Flexible hosting options • Save capacity with software requiring only 15MB. • Advanced security options • Simplify access with Single/Multiple Site Processing • Easy integration with existing systems and platforms Stations across the enterprise. • Sophisticated reporting • Integrate company data, eliminate redundancy and maintain data accuracy with SQL database support. Our global package-management system also integrates • Optimize traffic with minimal network consumption. with SendSuite® Link for full inbound and outbound • Upgrade seamlessly without interruption or system package tracking visibility. reconfiguration. Gain access everywhere When you choose the Pitney Bowes hosting option, Whether you have one or multiple sites, SendSuite Tracking you can also: offers quick and easy browser-based administrative • Upgrade software immediately after release. management. Just enter the appropriate permissions and • Keep unique workflows intact on your processing client. credentials, and access the system from any web- • Secure authentication processes for system log-on with connected computer at any time. optional encryption. • Lower overall total cost of ownership with no need for in-house servers or database maintenance. Multiple log-on Flexible user log-on options include Product, LDAP/Active Directory and options Windows authentication. Flexible Set up your system to limit access to certain areas of the application. You access rights can also allow specific users or user group profiles to perform certain tasks. Built-in session The processing client and admin module timeout after a period of timeouts inactivity, forcing the user to log back on to the system. Enhanced SSL Standard HTTP protocol can be configured to use SSL, making SendSuite Amplify encoding Tracking “firewall friendly” for corporate IT departments. security Uncompromised Pitney Bowes encrypts sensitive information including passwords and data encryption database credentials to ensure maximum security and reliability. In addition, we also have mechanisms that prevent software disassembly. Concerned about data traveling within your firewall? There is another option. SendSuite Tracking offers data synchronization over cellular networks, bypassing your internal firewall. 4 Integrate with ease through SendSuite® Link. Get the right information in real-time. With the optional HR and CRM systems SendSuite Link interface, you can automate the flow of Instead of time-wasting manual updates, SendSuite data, ensure data integrity and eliminate data entry in Tracking automatically imports updated employee names multiple systems. This option connects your SendSuite® and locations, buildings and mail stops when it changes in Tracking system to your other systems and integrates your HR system. with best-in-class third party applications: • Parcel carrier tracking tools Carrier tracking data • Intelligent locker systems Populate “Expected Mail” tables in real-time. You can view • CRM/HR systems and databases expected packages from the moment the carrier’s label is generated instead of waiting for them to be received at SendSuite Link’s potent API integrates other data sources the customer’s dock. in your chain-of-custody process. This powerful connection allows you to increase efficiencies, eliminate waste and Purchase Order Systems streamline procedures. Import PO information instantaneously into SendSuite Tracking to update and reconcile all assets with assigned Work smarter with better tools. POs. Plus, you can filter data quickly and easily when No matter how you configure SendSuite Link, you can performing a package search requiring PO tracking. save time by eliminating traditional batch file imports and Intelligent Lockers adding or updating data elements. Create custom workflows that notify end recipients when events take place at each locker. Exchange messages Enterprise Tool Kit with ease and automatically update the Tracking database Integrate SendSuite Tracking with other third-party to free up mailroom-secured space and improve database applications. deliverability metrics. Software Developer’s Tool Kit (SDK) We provide everything your IT department needs to install, External third-party shipping applications integrate and interface SendSuite Tracking with your Exchange data such as services, barcode extraction, in-house systems. events, alerts and expected packages. Global Deployment Intelligent Lockers HR/SAP/CRM Systems Carrier Tracking Data PO Systems SendSuite Link SendSuite Tracking Without SendSuite Link, SendSuite Tracking provides hourly updates by default via FTP. 5 Take control with sophisticated search and reports. Right at your fingertips, you’ll find In addition, the system provides the Search and query quickly. extensive analysis that ensures you’re flexibility to design and generate Find single or multiple packages meeting Service Level Agreements. custom reports tailored to your based on multiple filter criteria. SendSuite® Tracking also features unique business needs. Search the system’s database to not Crystal Reports® the industry leader only check tracking status, but to in report creation and generation. Standard daily reports include: locate images, detailed recipient and You’ll get in-depth querying and • Receiving and delivery logs sender information, whether the reporting capabilities to help you • Detailed damage reports package was part of a pouch, delivery effectively manage your business. • Route activity and status and receiver’s signature. productivity analysis • And many more Manage your accountable items anytime, anywhere in the world. Manage your service level agreement providing signature level reports. Customize reports with your company name and logo, an ideal option for facilities managers. Take control with sophisticated reports Account mail Delivery log Site details senders Received log Productivity volume analysis Account mail Delivery status Site details routes Recipient alert summary Productivity intersite Delivery signature log Site details mail stops RAL exception Carrier by service by route Productivity