SITA Open API: Boarding Pass Reduce costs and ensure standards compliance with SITA’s Boarding Pass API Mobile boarding passes are now standard in the industry. Airlines are responsible for updating their design, ensuring they remain compliant to standards and managing the cost of creation and processing, which can be expensive and complicated. SITA’s mobile boarding pass service delivers a low-touch mobile-enabled airport experience for greater efficiency and improved passenger satisfaction. BACKGROUND SOLUTION BENEFITS RESULTS How do you create a mobile A single solution that allows Open – SITA’s Boarding Pass boarding pass and deliver it via your airline’s check-in system API integrates with all check-in email, SMS or push to make a single call to the API systems and smart devices. notification? with the passenger name and flight details. The Boarding Secure – Provides security How can you ensure your Pass API will create and deliver which is built into the core of 79 million boarding passes are compliant a boarding pass to your the platform. with IATA and US passenger’s mobile device – boarding passes saving the costs of managing Transportation Security Flexible – Enables you to issued via SITA’s this complex process in-house. Administration (TSA) Pre√™ customize your branding and Boarding Pass API standards? content on your Boarding passes are delivered communications such as SMS, How do you minimize the intelligently via SMS, email or email and web page. development costs associated by using push notifications to with changing boarding pass registered smartphone Reliable - Highly available design or functionality? applications. cloud-based system hosted in How do you keep up with multiple regions. SITA’s Boarding Pass API is changing standards and compliant with US TSA Pre√™ devices? Cost-effective – SITA provides requirements for flights a fully managed service that originating in the USA. minimizes up-front investment. It also provides additional Compliant – Meets IATA and security features with barcode TSA standards. signing plus the management of security certificates. © SITA 2020 SITA Open API: Boarding Pass How does it work? SOLUTION COMPONENTS CASE STUDY 1. Your airline’s check-in system makes an JetBlue - the New York based API call with the passengers’ name and airline operating across the U.S., flight details Caribbean, and Latin America – 2. The API will then manage a range of has renewed its relationship with actions, including: SITA for mobile boarding pass • Issue Boarding Pass services. • Flight Cancellation • Departure Time Change The agreement extends SITA’s solution as a critical component of • Gate Change JetBlue’s award-winning mobile • Cancel Boarding Pass application. 3. The API will then issue, revoke, reissue or query boarding passes and update flight information. 4. A range of custom templates is available for you to customize, including: • SMS • Web • Email • Push Notifications • Apple Wallet • Error A bespoke portal is available to you, allowing your developers to customize your For more information, please contact us at boarding card design, deliver analytics and [email protected] provide support. © SITA 2020.