1 TABLE OF CONTENTS A MESSAGE FROM THE SENATOR .......................................................................................................................................................................................... 4 IMPORTANT INFORMATION ABOUT COVID-19 .................................................................................................................................................................. 5 What is COVID-19? ................................................................................................................................................................................................................................. 5 How do I avoid the spread of COVID-19? .................................................................................................................................................................................... 5 What should I do if I’m experiencing a medical emergency related to COVID-19? .............................................................................................. 5 What should I do if I’m experiencing mild symptoms of COVID-19? ............................................................................................................................ 6 CASEWORK ASSISTANCE ........................................................................................................................................................................................................ 8 MENTAL HEALTH SERVICES AND ADDICTION COUNSELING ............................................................................................................................................... 8 Parents ......................................................................................................................................................................................................................................................... 9 First Responders and Essential Workers ................................................................................................................................................................................. 10 Additional Resources ......................................................................................................................................................................................................................... 11 FINANCIAL ASSISTANCE FOR INDIVIDUALS AND FAMILIES ...............................................................................................................................................11 Paid Leave ............................................................................................................................................................................................................................................... 11 Unemployment Insurance ............................................................................................................................................................................................................... 13 Social Security ....................................................................................................................................................................................................................................... 14 ASSISTANCE FOR CONSUMERS .............................................................................................................................................................................................16 Credit Cards ............................................................................................................................................................................................................................................ 16 Refinancing an Auto Loan ............................................................................................................................................................................................................... 17 Short-Term Loans................................................................................................................................................................................................................................ 17 Consumer Risks and Protection.................................................................................................................................................................................................... 18 ASSISTANCE FOR SMALL BUSINESSES .................................................................................................................................................................................20 Small Business Administration Disaster Loans .................................................................................................................................................................... 20 Small Business Counseling .............................................................................................................................................................................................................. 20 HOUSING ASSISTANCE ..........................................................................................................................................................................................................23 Guidance for Tenants......................................................................................................................................................................................................................... 23 Guidance for Homeowners.............................................................................................................................................................................................................. 24 Mortgage Loan Management ........................................................................................................................................................................................................ 25 Mortgage Counseling......................................................................................................................................................................................................................... 26 FOOD ASSISTANCE ................................................................................................................................................................................................................27 Southern Nevada ................................................................................................................................................................................................................................. 28 Northern Nevada ................................................................................................................................................................................................................................. 29 Rural Nevada ......................................................................................................................................................................................................................................... 30 Seniors ....................................................................................................................................................................................................................................................... 33 UTILITY ASSISTANCE............................................................................................................................................................................................................34 Electric and Gas Assistance ............................................................................................................................................................................................................ 34 Additional Guidance on Local Utilities ..................................................................................................................................................................................... 36 Telecommunications .......................................................................................................................................................................................................................... 39 HEALTH CARE ASSISTANCE .................................................................................................................................................................................................40 Consumer Health Assistance .......................................................................................................................................................................................................... 40 Medicare................................................................................................................................................................................................................................................... 41 Medicaid ................................................................................................................................................................................................................................................... 42 Health Insurance Enrollment 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