Maintenance & Service Guide HP TouchSmart Elite 7320 All-in-One Business PC © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Maintenance & Service Guide HP TouchSmart Elite 7320 All-in-One Business PC First Edition (September 2011) Document Part Number: 670575-001 About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Book Table of contents 1 Product Features ............................................................................................................................................ 1 Overview .............................................................................................................................................. 1 Front Components ................................................................................................................................ 3 Side Components ................................................................................................................................. 4 Rear Components ................................................................................................................................ 5 2 Installing and Customizing the Software ...................................................................................................... 6 Installing the Operating System ........................................................................................................... 6 Downloading Microsoft Windows Updates ........................................................................................... 6 Installing or Upgrading Device Drivers (Windows systems) ................................................................. 7 Accessing Disk Image (ISO) Files ........................................................................................................ 7 Protecting the Software ........................................................................................................................ 7 3 Computer Setup (F10) Utility ......................................................................................................................... 8 Computer Setup (F10) Utilities ............................................................................................................. 8 Using Computer Setup (F10) Utilities .................................................................................. 9 Computer Setup—File ....................................................................................................... 10 Computer Setup—Storage ................................................................................................ 11 Computer Setup—Security ................................................................................................ 13 Computer Setup—Power ................................................................................................... 16 Computer Setup—Advanced ............................................................................................. 17 4 Serial ATA (SATA) Drive Guidelines and Features .................................................................................... 18 SATA Hard Drives .............................................................................................................................. 18 SATA Hard Drive Cables .................................................................................................................... 18 SATA Data Cable .............................................................................................................. 18 SMART ATA Drives ............................................................................................................................ 19 Hard Drive Capacities ........................................................................................................................ 19 5 Routine Care and Disassembly Preparation .............................................................................................. 20 Electrostatic Discharge Information .................................................................................................... 20 v Generating Static ............................................................................................................... 20 Preventing Electrostatic Damage to Equipment ................................................................ 21 Personal Grounding Methods and Equipment ................................................................... 21 Grounding the Work Area .................................................................................................. 22 Recommended Materials and Equipment .......................................................................... 22 Operating Guidelines .......................................................................................................................... 23 Routine Care ...................................................................................................................................... 23 General Cleaning Safety Precautions ................................................................................ 23 Cleaning the Computer Case ............................................................................................ 23 Cleaning the Keyboard ...................................................................................................... 24 Cleaning the Monitor .......................................................................................................... 24 Cleaning the Mouse ........................................................................................................... 25 Service Considerations ...................................................................................................................... 25 Tools and Software Requirements .................................................................................... 25 Screws ............................................................................................................................... 25 Cables and Connectors ..................................................................................................... 25 Hard Drives ........................................................................................................................ 26 Lithium Coin Cell Battery ................................................................................................... 26 6 Illustrated parts catalog ............................................................................................................................... 27 Computer major components ............................................................................................................. 27 Boards, memory, processors ............................................................................................................. 28 Mass storage devices ......................................................................................................................... 29 Cables ................................................................................................................................................ 30 Misc parts ........................................................................................................................................... 31 Keyboards (not illustrated) ................................................................................................................. 32 Sequential part number listing ............................................................................................................ 33 7 Removal and Replacement Procedures All-in One (AIO) Chassis ........................................................... 40 Preparing to Disassemble the Computer ........................................................................................... 40 Rear Cover ......................................................................................................................................... 41 Stand .................................................................................................................................................. 42 Memory Cover .................................................................................................................................... 43 Memory .............................................................................................................................................. 45 Optical Drive ......................................................................................................................................