HP TouchSmart tm2 Notebook PC Maintenance and Service Guide © Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures. First Edition: June 2010 Document Part Number: 612233-001 Rev. A MSG revision history Revisi Spare Part Publication Description on Number date A 626505-001 July 2010 ● Updated processors in the following location: Product description on page 1 626506-001 ● Updated system board spare part numbers in the following locations: 626507-001 Computer major components on page 15, Sequential part number listing on page 23, and System board on page 61 iii iv MSG revision history Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). v vi Safety warning notice Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Top components ...................................................................................................................... 4 Display components .................................................................................................. 4 Keys ........................................................................................................................ 5 Lights ....................................................................................................................... 6 TouchPad components ............................................................................................... 7 Front components ..................................................................................................................... 8 Rear components ..................................................................................................................... 8 Left-side components ................................................................................................................. 9 Right-side components ............................................................................................................ 10 Bottom components ................................................................................................................ 12 3 Illustrated parts catalog .................................................................................................. 13 Service tag ............................................................................................................................ 13 Computer major components ................................................................................................... 15 Plastics Kit ............................................................................................................................. 20 Mass storage devices ............................................................................................................. 21 Miscellaneous parts ................................................................................................................ 22 Sequential part number listing .................................................................................................. 23 4 Removal and replacement procedures ............................................................................ 27 Preliminary replacement requirements ....................................................................................... 27 Tools required ......................................................................................................... 27 Service considerations ............................................................................................. 27 Plastic parts ............................................................................................. 27 Cables and connectors ............................................................................. 28 Drive handling ......................................................................................... 28 Grounding guidelines .............................................................................................. 29 Electrostatic discharge damage .................................................................. 29 Packaging and transporting guidelines ........................................ 30 Workstation guidelines .............................................................. 30 vii Equipment guidelines ................................................................. 31 Component replacement procedures ........................................................................................ 32 Service tag ............................................................................................................. 32 Computer feet ......................................................................................................... 34 Battery ................................................................................................................... 35 Pen ........................................................................................................................ 36 Hard drive ............................................................................................................. 37 Memory module ...................................................................................................... 40 WLAN module ........................................................................................................ 43 RTC battery ............................................................................................................ 47 Top cover ............................................................................................................... 48 Keyboard ............................................................................................................... 50 Pen holder and eject assembly .................................................................................. 52 Bluetooth module .................................................................................................... 54 Power switch board ................................................................................................. 56 Display assembly .................................................................................................... 57 System board ......................................................................................................... 61 Power connector and cable ...................................................................................... 65 Fan ....................................................................................................................... 66 Heat sink ............................................................................................................... 67 5 Setup Utility (BIOS) ......................................................................................................... 72 Starting Setup Utility ............................................................................................................... 72 Using Setup Utility .................................................................................................................. 73 Changing the language of Setup Utility ...................................................................... 73 Navigating and selecting in Setup Utility .................................................................... 73 Display system information ....................................................................................... 74 Restoring default settings in Setup Utility ..................................................................... 74 Exiting Setup Utility ................................................................................................. 75 Setup Utility menus ................................................................................................................