Vanessa Cieza González Key Account Manager / German-English- Spanish Translator / Language Consultant Greifswalderstr. 43A, 10405 Berlin +49 (0) 176 22514551 - [email protected] Skilled and reliable in translation and interpretation from German and English into Spanish in diverse areas. Extensive customer-facing experience in intercultural environments both for start-ups and major multinational corporations. My key expertise areas focus (but not limit to) e-commerce and retail business as well as the Fashion and Travel industries. I offer German and English into Spanish translation and interpretation services, as well as writing, editing and proofreading. LANGUAGE SKILLS Spanish: Native speaker ​ English: Proficiency ​ German: Proficiency ​ WORK EXPERIENCE Freelance Language Consultant, Berlin ​ 04-2007 - TODAY ● Instructor of Spanish and English in-school and in-company - Taught at all levels, group and one-to-one ● Advised senior business executives at ThyssenKrupp ● Pro-bono translation of web pages Zalando SE, Berlin – Client Success Manager Connected Retail & Product Expert ​ ​ 12-2018– TODAY ● Develop applicable strategies with key clients in order to correctly implement and further develop the Connected Retail solutions. Partnering with multiple internal and external stakeholders for creating new supporting mechanisms for the brand partners. ● Working with clients setting up processes, logistics contracts and further integrations of 3rd party vendors. ● Training and educating the stores and HQ’s while being a consultant for their needs. ● Understanding the client’s business objective, needs and how they can be met by using our SaaS product. ● Creating and maintaining strong bonds between Zalando and key players. your client’s business objective, needs and how they can be met by using our SaaS product. Vanessa Cieza González Key Account Manager / German-English- Spanish Translator / Language Consultant Greifswalderstr. 43A, 10405 Berlin +49 (0) 176 22514551 - [email protected] Visual Statements GmbH, Berlin – Project Manager Sourcing, Retail & Operations ​ ​ 07-2017 - 11-2018 ● Contact person for all cooperation partners, stakeholders and contractors ● Development of new sales channels and expansion of the network for further product ranges ● Responsible for the further development of sales from e-commerce to brick-and-mortar business ● Active B2B marketing ● interface between Product Development, Shop Management and supplier network ● Quality management, identification of success factors, ● Price and contract negotiations Aumann Berlin GmbH, Hennigsdorf – Sales Assistant ​ ​ 06/2016 - 07/2017 ● Responsible for the communication with non-German clients ● Translation, edition and proofreading of project plans, specifications, contracts, official communication and documentations ● Interpreter between German and English during business meetings, trade shows and conferences EDUCATION Ruhr-Universität, Bochum, Germany - Master of Arts degree in English Philology ​ ​ ​ 2006 - 2012 Ruhr-Universität, Bochum, Germany - Erasmus student ​ 2005 - 2006 Universidad de Oviedo, Oviedo, Spain - Bachelor of Arts (five-year degree) in English Studies ​ ​ (English Language and Literature) 2000-2005 OTHER SKILLS Advanced knowledge of Ms® Word, Excel, PowerPoint, and Outlook Google Analytics, Wordpress, HTML, Salesforce .