TOP WORKPLACES REPEAT WINNERS Companies share secrets to success By Valentino Lucio five states. “There’s a buzz around the work- If these companies were sports place that I have never felt before,” teams, they would be considered said one person in the employee dynasties. comments section of the survey. More than a dozen companies “Everyone here knows that we are have been named Top Workplaces part of something amazing and ev- in San Antonio for the fourth year eryone wants to be a part of it.” in a row. The rankings cover small, Beth Rizer has worked at Airros- medium and large companies in in- ti for three years and already has Photos by Tom Reel / San Antonio Express-News dustries from technology to bank- moved up to director of active care Express Lube’s president says the family-run company gives employees ing and health care. The San Anto- and development. Aside from her a sense of community. nio Express-News sponsors the an- new role at work, she also is the nual survey, which began in 2009. singer in the Airrosti band and a Employees at At Airrosti Rehab Centers LLC, player on the company volleyball Express Lube its secret sauce for creating a Top team, which is in first place in its in Schertz Workplace starts with its mission league, she said. work on a and employees, said Kelly Green, “It’s a lot of fun here,” said Rizer, customer’s the company’s CEO. 27. “It’s a little cheesy, but I’m get- car. The “It’s really obvious, we want it to ting goose bumps talking about it. company be a good place to work,” he said The fun is infectious.” focuses on with a chuckle. “That’s important. In 1990, the first Express Lube training, It you don’t want it to be, it won’t opened along Nacogdoches Road. efficiency and safety, be. Most companies want that, and After more than two decades, it’s says training we want that and we work hard to still there and the company has manager Eric achieve it.” grown to 25 stores with more than Galindo. The San Antonio-based compa- 120 employees, said the company’s ny’s mission is to help people with president, Harold Smith. painful injuries. And the people He started the business before who are hired to work there live retiring from the Army as a lieu- and breathe that mission to the tenant colonel. Today, it has grown on the company bowling, softball or Four-time winners point that it spreads to others, he into a family business where his flag football team. said. wife, son and daughter work. And “Everybody here is real close,” 1 Airrosti Rehab Centers LLC “You’re passionate about what that idea of family is something said district manager Keith Sand- 1 Ben E. Keith Foods you do, and you’re surrounded by that has spread throughout the efur, who has been with the compa- 1 Consultants in Women’s Health people who are as well,” Green company. ny 22 years. “The company is real 1 added. “It’s contagious. How can For Smith, working at the auto- good to you. Otherwise, I wouldn’t Express Lube you not enjoy doing something that mobile maintenance shop is more have been here so long.” 1 GlobalScape Inc. truly helps people? Only someone than a job. It’s a place that gives But the job itself is something 1 HealthTexas Medical Group with a really bad attitude wouldn’t people a sense of worth and com- that can be just as rewarding. 1 Jefferson Bank enjoy that.” munity. Training manager Eric Galindo 1 Founded in 2004, Airrosti han- “This is a family-oriented busi- points to the company’s focus on Keystone School dles sports-related injuries and oth- ness,” Smith said. training, efficiency and safety as ef- 1 Metropolitan Contracting Co. er issues related to soft tissue The company offers its employ- forts that put the business a step 1 NuStar Energy LP around the muscles, ligaments and ees performance bonuses and above the competition. 1 Providence Risk & Administrative joints. They even provide therapy doesn’t shy away from giving work- “With all the training we offer, Services for the Dallas Cowboys, Houston ers advances or time off when we want to broaden everyone’s 1 Quest Diagnostics Rockets and other professional and needed. In addition, throughout the mentality,” he said. “We’re not here collegiate sports programs. The year employees are treated to bar- just draining oil.” 1 Rackspace Hosting Inc. company has more than 200 em- becues, holiday parties and sport- 1 San Antonio Marriott Global Reser- ployees and 90 treatment centers in ing events, and many of them play [email protected] vation Sales and Customer Care T10 | Sunday, October 21, 2012 | SAN ANTONIO EXPRESS-NEWS AND MYSA.COM TOP WORKPLACES SPECIAL AWARDS 15 companies earn standout scores By Vicki Vaughan Comments from employees in- them along the way to reach their clude: potential. Helping to educate the parents is just as important as help- Fifteen companies have won special awards in San Antonio’s Leadership award: ing the children.” 2012 Top Workplaces survey because they earned standout 1 Smith: “He has a clear vision of scores for employees’ responses on specific aspects of the work where the organization needs to go Ethics: David Weekley Homes environment, such as confidence in leaders. in order to continue to provide for “David Weekley . walks the the ever-changing financial envi- walk and talks the talk. He really ronment.” cares about all of us and shows it Randy Smith of Randolph ningful.” 1 Butler: “Uses compassion in deal- by wanting his employees to be suc- Brooks Federal Credit Union, David Weekley Homes won the ing with people. Is fair and open cessful and financially secure and Danny Butler of Jefferson Bank ethics award for “this company op- minded. Has strong ethics and val- he has put in place ways to make and Kelly Green of Airrosti Re- erates by strong values and ethics.” ues. Is a good motivator.” that happen.” hab Centers LLC received special NuStar Energy LP earned the 1 Green: “He has a way of making awards for leadership, as employees clued-in senior management award, Clued-in senior management: you feel as though you play a major said they “have confidence in the as employees agreed that “senior NuStar part in everything the company ac- leader of this company.” managers understand what is really “I can talk to any executive at complishes. He is extremely com- JW Marriott San Antonio Hill happening at this company.” anytime and he/she is interested in passionate and caring.” Country Resort & Spa won the IHG Army Hotels won the com- what I have to say. They are always direction award, with employees munication award for “I feel well- Managers award: Phyllis Brown- open to suggestions and new ideas.” saying they believe the company “is informed about important decisions ing Appreciation: Reata going in the right direction.” at this company.” “My manager has always been “The thank-yous and compli- Phyllis Browning Co. won the Reata Real Estate Services won encouraging and helped me under- ments on my work.” managers award for “my manager the appreciation award for “I feel stand the ebb and flow of this busi- helps me learn and grow” and “my genuinely appreciated at this com- ness. He has been a great go-to per- Work/life flexibility: JBGoodwin manager makes it easier to do my pany.” son whenever I have had a question “As a young college student, it job well.” JBGoodwin Co. won the work- or problem.” has been such a relief to work with Aerotek Inc., a staffing agency, life flexibility award for “I have the a company that understands that I New ideas: Aerotek won for new ideas, as employees flexibility I need to balance my have to make time for school as “All are encouraged to give a agreed that “new ideas are encour- work and personal life.” well. JBGoodwin and the staff are voice to different things they’d like aged at this company.” Bartlett Cocke General Con- always friendly and always put a to acknowledge about the work The Container Store won the tractors won the training award smile on a face when I walk in.” place, bring to light concerns and doers prize for “at this company, we for “I get the formal training I want supply their ideas.” Training: Bartlett Cocke do things efficiently and well.” for my career.” “Bartlett Cocke provides all kinds St. Gregory the Great Catholic GlobalScape Inc. won the bene- Meaningfulness: St. Gregory the of formal training.” School won the meaningfulness fits award for “my benefits package Great award, for “my job makes me feel is good compared to others in this “The rewards of seeing the chil- [email protected] like I am part of something mea- industry.” dren be successful and helping LARGE COMPANIES $5.9 billion in assets and $6.6 ings plan; tuition reimburse- (up to 4 percent). On New a 24-hour help line and web- billion in revenues since it ment; and discounted Mar- Year’s Eve, employees typical- 4. San Antonio Marriott site. 1. NuStar Energy LP went public in 2001. Ranked riott room rates. ly receive an additional 1 per- Global Reservation Interesting facts: Employees 15th on Fortune’s 2012 100 Interesting facts: Resort in- cent added to their 401(k) ac- Sales and Customer take more than 6 million calls Chief executive: CEO and Best Companies to Work For cludes 1,002 guest rooms, counts.