Shopping has become an important leisure activity for many people. Higher levels of disposable income in the past 25 years have meant that people are able to spend more on items such as clothes, electrical goods and leisure activities such as going on holiday. The high streets are full of shops selling clothes, holidays and the latest gadgets. Shopping has become such an important activity that towns have created shopping malls and villages. Virtual Shopping tours - Bluewater 1. Go to www.bluewater.co.uk 2. Visit the - Whats new- region of the site - How much is a 2 hour session with the stylist ? 3. What are the main opening hours? 4. Look under the Access & mobility section - What are key services Bluewater provides for shoppers with specific needs? 5. What facilities do they have for looking after children? 6. Under the-Indulge & impress - section – what can you do? Virtual Shopping tours – Gunwharf Quays 1. Go to http://www.gunwharf-quays.com/ 2. What are the main opening hours? 3. Locate some examples of typical restaurants, & cafes that you could visit. 4. Give some examples of typical clothing outlets 5. Look at the downloads section (found in the information section) How does Gunwharf Quays monitor customer service? 6. Have a look under the questions answered section – locate some typical facilities for customers / children and others with specific needs. Virtual Shopping tours – Metro Centre - Gateshead 1. Go to - http://www.metrocentre-gateshead.co.uk/ 2. What are the main opening hours? 3. What are the special offers on at the moment? 4. What are the MetroCentre Shopping Angels? 5. Under the information section – what services are available for different groups of customers? BTEC First Retail – Induction 2 Virtual Shopping tours – Lakeside Centre 1. Go to - http://www.lakeside.uk.com/ - What are the main opening hours? 2. What style tips can you pick up from the Personal Shopper Advice section? 3. Locate some typical special offers that are on at the moment. 4. How can you get news of special offers on at Lakeside? 5. Under Customer Information – customer services – What crèche facilities are there? 6. Under Careers & Learning – student resources locate 2 facts about the customers that visit Lakeside Virtual Shopping tours – Bicester Village 1. Go to http://www.bicestervillage.com/Bicester/home.asp?lan=en 2. What special events are on at the moment ? 3. What amenties are available at the Village ? 4. What places are there to eat at the Village ? 5. What is the unique selling point of Bicester Village? ( Hint : Why is it a good place to buy branded products ?) 6. What tourist information is available from the web site? Virtual Shopping tours – Churchill Square, Brighton 1. Go to http://www.churchillsquare.com/ What special Events/ Offers are on at the moment? 2. How many different sports shops are there in Churchill Square? 3. What eating outlets are there? 4. What facilities does Churchill Square offer to parents with children or people with mobility issues? 5. What other information about shopping in Brighton can you access from the site? Virtual Shopping tours – New West End, London 1. Go to http://www.newwestend.com/ 2. What are the main streets covered by this company? 3. How many shops and eating places are included? 4. How can you win £3000? 5. Which day is late night shopping in Oxford Street? BTEC First Retail – Induction 2 .