TOPPS TILES PLC ANNUAL REPORT AND ACCOUNTS FOR THE 52 WEEK PERIOD ENDED 1 OCTOBER 2016 TOPPS TILES PLC ANNUAL REPORT TOPPS TILES PLC ANNUAL REPORT AND ACCOUNTS FOR THE 52 WEEK PERIOD ENDED 1 OCTOBER 2016 STOCK CODE: TPT Topps Tiles Annual Report 2016 Front.indd 3 25153.04 9 December 2016 3:56 PM Proof 5 09/12/2016 16:01:29 Our strategy of “Out-Specialising At a Glance the Specialists” remains very much at the heart of what we do Topps is the UK’s leading specialist retailer of tiles. and the management team will Our business is focused on the tile market for refurbishment continue to evolve the key strands of domestic housing and provides an industry leading range of tiles and associated accessories to this of this strategy to maximise the market. Our customer base includes both homeowners opportunities to drive performance. (predominantly retail customers) and tile fitters (trade customers) and our business is based on a broadly The business has continued to even split between the two customer types. demonstrate it can lead the market Our colleagues are a key ingredient of our business model through a combination of inspiring – our customers rely on our expert product knowledge and world class customer service. its customers, offering a leading range and maximising convenience. 352 STORES 18 3 51 CORPORATE WEBSITE We maintain an 49 16 investors website containing a wide 79 136 range of information of interest to investors. Topps has over 350 stores across the UK with a broad geographic reach which means that most customers require less than a 20 minute drive time to reach their local store. See our full store list on page 137 Getting around COVER Slumber™ Hickory Mix wood-effect our report tile on the wall Hartley™ Old Red brick-effect tile on the floor Read more content Read more within the report content online EXCLUSIVE Topps Tiles Annual Report 2016 Front.indd 4 25153.04 9 December 2016 3:56 PM Proof 5 09/12/2016 16:02:03 Financial- headingLevelOne Contents Financial-headingLevelTwo FINANCIAL-HEADINGLEVELTHREE FINANCIAL-HEADINGLEVELFOUR Financial-strapline STRATEGIC Financial-body REPORT • Financial-bullets • Financial-bulletsBespoke ❱ Financial-bulletsChevron HIGHLIGHTS CHAIRMAN’S MARKETPLACE BUSINESS MODEL OUR STRATEGY RANGE 02 STATEMENT 08 09 10 11 — Financial-bulletsDash 04 a. Financial-alphaList 2. Financial-numbersList iii. Financial-romanList GOVERNANCE KEY FINANCIAL RISKS AND CORPORATE PERFORMANCE REVIEW UNCERTAINTIES SOCIAL INDICATORS 25 30 RESPONSIBILITY 24 34 FINANCIAL STATEMENTS INDEPENDENT CONSOLIDATED CONSOLIDATED CONSOLIDATED CONSOLIDATED CONSOLIDATED AUDITORS’ STATEMENT STATEMENT OF STATEMENT STATEMENT OF CASH FLOW REPORT OF FINANCIAL COMPREHENSIVE OF FINANCIAL CHANGES IN STATEMENT 72 PERFORMANCE INCOME POSITION EQUITY 80 77 77 78 79 ADDITIONAL INFORMATION FIVE YEAR NOTICE OF EXPLANATORY THE TEAM STORE BUSINESS MODEL RECORD ANNUAL NOTES TO THE 125 LOCATIONS 116 GENERAL NOTICE OF 137 MEETING ANNUAL GENERAL 117 MEETING 122 01 Topps Tiles Annual Report 2016 Front.indd 1 25153.04 9 December 2016 3:56 PM Proof 5 09/12/2016 16:02:39 Contents OUR STRATEGY RANGE INSPIRATION CONVENIENCE PEOPLE STRATEGY IN 10 11 12 13 15 ACTION 16 GOVERNANCE BOARD OF CORPORATE DIRECTORS’ REMUNERATION DIRECTORS GOVERNANCE REPORT REPORT 40 STATEMENT 46 50 42 CONSOLIDATED CONSOLIDATED NOTES TO THE COMPANY NOTES TO THE STATEMENT OF CASH FLOW FINANCIAL BALANCE SHEET COMPANY CHANGES IN STATEMENT STATEMENTS 108 FINANCIAL EQUITY 80 81 STATEMENTS 79 109 STORE BUSINESS MODEL OUR STRATEGY KEY PERFORMANCE INDICATORS LOCATIONS 137 Read more on page 09 Read more on page 10 Read more on page 24 Topps Tiles Annual Report 2016 Front.indd 2 25153.04 9 December 2016 3:56 PM Proof 5 09/12/2016 16:03:14 Discover our range of content that is leading the market in growth and delivery TABULA™ ICE Porcelain wall & floor tile EXCLUSIVE 02 Topps Tiles Annual Report 2016 Front.indd25153.04 3 9 December 2016 3:56 PM Proof 5 09/12/2016 16:03:45 Highlights + LIKE-FOR-LIKE REVENUE GROWTH + GROUP REVENUE 1.3% YEAR ON YEAR1 4.2 % 2016 £215.0m 2016 +4.2% 2015 £212.2m 2015 +5.4% + + GROSS MARGIN 70bps ADJUSTED PROFIT BEFORE TAX2 7.8 % 2016 61.9% 2016 £22.0m 2015 61.2% 2015 £20.4m + + ADJUSTED EARNINGS PER SHARE3 8.4 % FULL YEAR DIVIDEND 16.7% 2016 8.86p 2016 3.5p 2015 8.17p 2015 3.0p Financial Highlights Operational Highlights • Record sales of £215 million (2015: £212.2 million). • Strategy of “Out-Specialising the Specialists” continues to Like-for-like sales growth of 4.2% (2015: +5.4%). deliver successful results. • Gross margin increased to 61.9% (2015: 61.2%) reflecting • Trade increased to 52% of total sales (2015: 50%) driven further sourcing gains and our focus on a differentiated by growth of the trade loyalty programme and trend for “do product offer. it for me”. • Adjusted profit before tax2 of £22.0 million, up by 7.8% or • Sales benefiting from continued new product development – 10.0% on a 52 week comparable basis. 12.6% of tile revenues generated from ranges launched in the last 12 months (2015: 9.3%). • Increased final dividend of 2.5 pence per share (2015: 2.25 pence per share), making a total for the year of • Digitisation of “Rewards+” trade loyalty programme to 3.5 pence per share (2015: 3.00 pence per share), an enhance offer to trade customer base. increase of 16.7%. • Active management of store portfolio – 19 new openings • Net debt4 at period end reduced to £24.8 million (2015: (including four rebrands and two relocations), 15 closures, £28.4 million). and 15 refits completed in the year, c.15 new openings expected in current financial year. 02 Topps Tiles Annual Report 2016 Front.indd 2 25153.04 9 December 2016 3:56 PM Proof 5 09/12/2016 16:03:49 w + TOTAL DIVIDEND PAYMENT 15.5% STATUTORY MEASURES PROFIT BEFORE TAX +17.6% 2016 £6.7m 2016 £20.0m 2015 £5.8m 2015 £17.0m - BASIC EARNINGS PER SHARE +19.3% NET DEBT4 £3.6 m 2016 8.05p 2016 £24.8m 2015 6.75p 2015 £28.4m + CASH GENERATED FROM OPERATIONS £5.7m 2016 £29.9m 2015 £24.2m Current Trading and Outlook • The Group is now trading from 352 stores (2015: 346 stores). NOTES 1. Like-for-like revenues are defined as sales from stores that have been trading for more • In the first eight weeks of the new financial period, Group than 52 weeks. revenues, stated on a like-for-like basis, decreased by 0.3% 2. Adjusted profit before tax excludes several items we have incurred during the period (2015: increase 3.3%). which are not representative of underlying performance; these are set out as follows: 2016 2015 • Stable gross margin expected this year, despite significant £m £m FX headwinds. ADJUSTED PRE-TAX PROFIT 22.0 20.4 PRESENTED ON THE FACE OF THE INCOME STATEMENT AS Commenting on the results, Matthew Williams, Chief Executive NON-RECURRING ITEMS: said: “I am pleased to report that Topps has delivered a strong – BUSINESS SIMPLIFICATION EXCEPTIONAL COSTS (AS performance for the year, with our unrivalled combination of range, DETAILED IN THE FINANCIAL REVIEW) nil (2.6) inspiration and convenience resonating with more customers and PRESENTED AS PART OF OPERATING COSTS WITHIN THE RELEVANT INCOME STATEMENT CAPTIONS: driving sales to a new record. Sales growth, combined with gross – RESTRUCTURING COSTS INCLUDING TRANSITIONAL margin improvements and strong cost controls, generated a 10% COSTS RELATING TO PRIOR YEAR BUSINESS increase in profits and a 17% increase in dividend. SIMPLIFICATION INITIATIVES (0.4) (0.2) – VACANT PROPERTY COSTS (0.3) nil “Our proven strategy, well-invested business and market leading position – STOCK WRITE OFF RELATING TO WOOD CATEGORY EXIT (0.5) nil leave Topps well-placed for further progress in the year ahead.” – THE IMPAIRMENT OF PLANT, PROPERTY AND EQUIPMENT (0.8) (0.3) – PREMIUM RECEIVABLE ON THE EARLY EXIT OF A STORE nil 0.5 – GAINS RELATING TO THE FORWARD CURRENCY CONTRACTS THE GROUP (DEFINED AS TOPPS TILES PLC AND ALL ITS SUBSIDIARIES) HAS IN PLACE (PER IAS39) nil 0.1 – CHARGES FOR INTEREST AGAINST A HISTORIC TAX LIABILITY nil (0.9) STATUTORY PRE-TAX PROFIT 20.0 17.0 3. Adjusted for the post-tax effect of the items highlighted above. 4. Net debt is defined as loan facilities drawn down less cash and cash equivalents. 03 Topps Tiles Annual Report 2016 Front.indd 3 25153.04 9 December 2016 3:56 PM Proof 5 09/12/2016 16:03:52 Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 1 October 2016 Chairman’s Statement I am pleased to be able to report on a positive year for the business. Our trading performance has been very robust across the majority of the year delivering like-for-like sales growth of 4.2%.” DARREN SHAPLAND Chairman INTRODUCTION As a result, the Board is Topps’ successful strategy of “Out- A very warm welcome to the Topps Tiles 2016 Annual recommending to shareholders an Specialising the Specialists” will Report. It was a year characterised by strong progress increased final dividend of 2.5 remain at the heart of our growth for Topps on a number of levels. We have refreshed pence per share (2015: 2.25 plans as we continue to focus on and reinvigorated our strategy, delivered a robust set pence per share). This will bring inspiring both our trade and retail of financial results, improved returns for shareholders the total dividend for the year to customers, maximising convenience and continued to build on our corporate governance 3.5 pence per share (2015: 3.00 and offering the most authoritative disciplines.