Journal of Socioeconomics and Development Widyagama Vol 2, No 2, October 2019, 107 - 115 DOI: 10.31328/jsed.v2i2.1053 Governance Innovations and Population Data Recording in Southeast Aceh Regency Muhamad Husein Maruapey¹ 1 Study Program of Public Administration, Djuanda University, Bogor, INDONESIA (Received July 29, 2019; Accepted December 21, 2019; Published December 26, 2019) ABSTRACT. Population data management involves many complex activities of different types of organizations, stakeholders, and knowledge. Innovation is essential in improving the efficiency of the public sector. Governance innovations will give the consequences of the success of innovation itself. Good governance is a reflection of the innovation strategy of a government administration process. The focus of this research is to investigate the phenomenon of innovation in the management of population data and documents in Southeast Aceh regency. The qualitative method with phenomenological analysis is used to explain and identify how the phenomenon occurs. The data collection is done inductively by having interviews, discussions, and participatory observation. The triangulation approach is used to explain empirical and secondary data. The results of this study found that the management of innovation should be supported by various supporting policies and the leadership capacity of policy maker. Community participation and cross-border cooperation also contributed to the management of innovation. Innovation is also an immediate need today to deliver excellent public services by the government. Keywords: governance, innovation, public services, public administration, population JEL Classification: H70, O32, R58 INTRODUCTION demographic data accurately. Professional population administration services meet standards The population of Indonesia is the world's 4th in terms of information technology, dynamic, largest with 264 million people after China, India, orderly and non-discriminatory to address and the United States (Population Reference population problems. The government should Bureau, 2017). It makes the government of appropriately manage population administration Indonesia is obliged to have accurate population through the relevant ministry. data. Such data are essential to map development planning formulation, public services provision, The use of technology in data recording and budget allocation, the number of poor, the residence documents should lead to efficiency and development of democracy and the rule of law. It certainty of service settlement. Making the has an interest in the identification of needs to residency documents are free and not littered with formulate any publicly strategic policy. extortion and regulated in government policy. By January 2017, there were 21 thousand inhabitants Data management and legal documents are of the Southeast Aceh regency that have not been necessary to organize and manage data in a registered in official data (Disdukcapil Southeast modern way. Law Number 24 the Year 2013 Aceh Regency, 2017). concerning Population Administration requires structuring, issuance of documents and One way of structuring in the issuance of population data documents is innovation. Innovation is a real need to improve the * Corresponding author email: [email protected] ISSN 2615-6075 online; ISSN 2615-6946 print performance of the bureaucracy so that it becomes @UWG Press, 2019 more effective (McHugh, O'Brien, & Ramondt OJS http://publishing-widyagama.ac.id/ejournal- 2010). Innovation needs to be implemented and v2/index.php/jsed/ integrated into the system that guides the 108 Maruapey, Governance Innovations and Population Data... management mechanism and monitoring process in Number 23 the Year 2014 on Regional Government the long term (Klimentova, 2014). The innovation in Section 386 paragraph 1 of Article 21. model associated with the population data and Innovation management needs to be managed documents has also been carried out. For example, in innovative ways. The Taiwan government has South Korea's government improved administrative formulated a policy making process in certain efficiency and transparency of demographic data sectors to always adjust to the national innovation and contribute to the principles of good governance system including research, technology, (Kim & Cho, 2005). development, and innovation (Chung, 2011). This is Meanwhile, the regency government of Gunung to support the development of biotechnology in the Kidul implemented the use of an android pharmaceutical, agriculture and health sectors. The touchscreen service containing information about UK also runs innovation management through the various administration services. It accompanies the formulation of low carbon energy development information media provision through face to face, policies, including policy management, industrial local radio, booklets, leaflets, pamphlets, banners, development, and the empowerment of business and exhibitions. The government also actively goes actors (Thomas, 2015). to the villages to collect data, register and update Scupola and Zanfei (2016) revealed that population data. This is then administered in an governance innovation requires the role and orderly manner and compiled archives through an participation of innovation users to achieve greater electronic system. (Disdukcapil Gunung Kidul, inclusiveness. Innovations that are driven by the 2016). The problem of population data role of users will significantly increase the diffusion administration comes from expired family cards, of innovations. Besides, the collaboration of various data duplication and population data loss. actors and the use of information technology (Kemenpan, 2016). influences the nature and intensity of the Managing innovation involves many complex innovation use. activities of different kinds of bureaucratic activity The concept of governance innovation contains in increasing innovation to achieve goals effectively new ideas, experiments, and practices that can and efficiently. The activity was at least include the help to achieve better coordination and more elements of planning and decision-making, goal- massive results (Moore & Hartley, 2008; Anttiroiko, setting, coordination, leadership, and development. Bailey, & Valkama, 2011; Scupola & Zanfei, 2016), Furthermore, the management of innovation can be Governance innovation can promote public sector pulled or pushed to adopt various forms of innovation capacity, which is often seen as an innovation based on the priority need. Some alternative and not as a compliment. Public studies claim that the difficulties to innovate has led administration theories such as new public service to the non-functioning of the bureaucracy theory, administrative reform, contingency theory, (Hummel, 2015). innovation theory, institutional theory, governance Within the scope of the government theory (Anttiroiko, Bailey, & Valkama, 2011; Torfing bureaucracy, innovation can minimize the problem & Triantafillou, 2016) show a positive correlation of corruption, collusion and nepotism (Klarskov & between forms of interactive governance and public Nikolov, 2007), contribute to the performance and sector innovation. Anttiroiko, Bailey, and Valkama effectiveness of the organization (Damanpour & (2011: 13) mention the concept of implementing Aravind, 2011). Within the scope of services, governance innovations, such as the function of innovation is believed to improve the quality of democracy, managerial, development and functions services effectively and efficiently (Vries, Bekkers, of government services. and Hasselt, 2015), and maximize human resources This study focuses on investigating innovations competence and restore public confidence in the in document management and population data in government (United Nations, 2006). The idea of the regency of Southeast Aceh. The conceptual innovation for government institutions is also approach of Anttiroiko, Bailey and Valkama (2011) regulated in the Law of the Republic of Indonesia Journal of Socioeconomics and Development, Vol 2, No 2, October 2019 109 is used to explore innovative management elsewhere, developing arguments from the relevant mechanisms further. scientific literature. This research is expected to contribute to insights on how to manage innovation RESEARCH METHOD in innovative ways. This discussion is directed by a conceptual foundation through democratic, This research is a qualitative study using managerial, development and government service phenomenological analysis to identify, explain and function factors describe how the phenomenon of innovation occurs. Data collection is done inductively, through Democracy interviews, discussions and participatory Democracy in the view of Anttiroiko, Bailey and observation. In-depth interviews were conducted Valkama (2011) refers to the mechanism of the with 37 informants consisting of 23 policy actors, political process between the executive and the 10 residents, and 4 civil society groups. The legislature to produce policy formulation. The two informant has a background as an actor or follows parties work together, formulate priorities, events related to innovation in population determine indicators for program preparation, and governance. Policy actors are those in executive endorse the formulation of development policies and legislative positions. Residents are community and programs. The agreement is then carried out leaders representing several communities in 8 by regional and sectoral leaders