“Spending time with the kids here re-charges me. Their positivity, humor, and resiliency brings light to my week, and fills me with a sense of hope.” – Cora, Volunteer Tutor PEOPLE SERVING PEOPLE 2016 Annual Report 2016 was a year of significant growth for People Serving People. People Serving RYAN STRACK Recognizing the trauma our guests have experienced and Minneapolis Public Schools the lasting impact it has on physical and emotional health, we People, Inc. undertook an initiative to become trauma-informed throughout ANDREA TURNER our operations and service delivery. An organizational self- DREW FESLER, CHAIR General Mills assessment, professional development trainings, and staff-led ECMC Group work groups have helped us identify and implement changes to make People Serving People a more supportive, healing space JOSEPHINE PUFPAFF, People Serving People for both guests and staff. VICE CHAIR Corporation for Charities, Inc. This year we also designed and completed construction on a Supportive Housing new external initiative, the Center of Excellence, opening in GUY BECKER, CHAIR 2017. This initiative expands our physical presence to two sites and marks a shift in our service population to include STEFANI TYGAR BARNES Kristopher James Company children and families at-risk of experiencing homelessness. In Wells Fargo Insurance, Inc. CHRISTOPHER CLARK, addition to direct care services, the Center will feature research, development, and training to improve the field of family JESSE BERGLANDK VICE CHAIR resilience and trauma-informed education and service. Northwestern Mutual Xcel Energy Our shelter’s Early Childhood Development Program received LATOYA BURRELL ELIZABETH HINZ national accreditation in September 2016 by the National North Central University Formerly at Minneapolis Public Early Childhood Program Accreditation. We are proud to be Schools recognized for using research-based best practices for providing JOE CHYBOWSKI high quality early childhood care and education. Bridgewater Bank MICHAEL KREMENAK None of this could be accomplished without the generous Thrivent Financial support of our donors and volunteers. We were honored to DANIEL GUMNIT GRETCHEN MUSICANT have your support in 2016. Together we helped 3,088 children People Serving People, Inc. and parents experiencing homelessness manage crisis situations Minneapolis Health Department and build a strong foundation for long-term success. KAREN KEPLER Thank you! Cargill, Inc. VERNON CHICO ROWLAND 3M Daniel Gumnit CEO 1 2 People Serving 41 5,688 223 day average stay people volunteered parents secured People is the employment 1,070 711 29,148 region’s largest families sheltered children learned in volunteer hours our classrooms and most 1,883 children sheltered comprehensive with their family 206,212 family-focused meals served homeless shelter. OUR VISION WHAT WE DO People Serving People envisions a community in People Serving People achieves its mission and goals by providing which all children have the stability and support they emergency housing and community services, which assist need to develop their full capacity to thrive. families experiencing homelessness to become self-sufficient and reconnected with the community. In a safe, secure, and sober environment, we provide services which cultivate independence OUR MISSION and accountability. People Serving People helps homeless and at-risk children and their families manage crisis situations and What distinguishes us from other emergency shelters is the build a strong foundation for their long-term success. broad range of on-site programs and services designed to address common barriers faced by families experiencing homelessness. We help families find ways to overcome these barriers to self-sufficiency. 3 4 EARLY CHILDHOOD FAMILY ACTIVITIES We envision a DEVELOPMENT Family Fridays bring families Our licensed, nationally together to enjoy activities community accredited, four-star Parent such as movies, board games, Aware-rated program bingo, monthly birthday in which all children serves our youngest guests parties, or other special events. (ages 6 weeks-5 years) in four classrooms, providing have the stability and developmentally appropriate FINANCIAL FITNESS curriculum and related support they need assessments, focusing on Classes such as “Money areas of development and in the Bank” teach adults to develop their full kindergarten readiness that basic financial skills may be adversely affected including budgeting, by homelessness. savings, and professional capacity to thrive. communication skills. “The games were helpful and educational. He learned to focus better.” ADVOCACY CULINARY — Former Guest Family Advocates use a ARTS TRAINING strengths-based, client-centered This 13-week program EMPLOYMENT SERVICES approach working one-on-one combines classroom and Employment Advocates work with families to address their hands-on training, preparing with guests to assess their barriers, building relationships, graduates to obtain stable skills and job history, create providing support, and jobs in the high-demand food resumes and cover letters, connecting them to community services industry. Classes are search for jobs, prepare for resources for housing, financial taught by our professional interviews, complete job assistance, legal, medical, dental, chefs, with more than 30 years applications, and connect and other services to empower of combined experience, and them to job training resources. them to return to self-sufficiency. hands-on training occurs in our full-scale industrial kitchen, “They helped me make a “Talking to my Advocate, getting resume, something I didn’t know help and finding stability. I had a serving an average of 565 how to do before I came here.” wonderful Advocate. Saved my life.” meals daily. — Former­­ Guest — Former Guest Programs 5 & Services 6 K-12 PROGRAMS SUPPORTIVE HOUSING FINANCIALS 2016 2015 After school and evening programs Ten two-bedroom apartments Beginning Fund Balance 14,946,489 15,166,031 for youth (ages 5-17) include provide affordable housing one-on-one tutoring, homework to families with multi-level REVENUE assistance, and enrichment barriers to self-sufficiency. Government Contracts and Grants ........................ 3,947,290................3,986,881 activities that promote social, Families can take advantage of emotional, intellectual, and physical many of our on-site programs Individual and Family Foundations .............................. 406,173.................. 494,845 and services. growth. Our K-12 Program seeks to Corporate and Foundation Grants .............................654,244............... 1,095,884 reduce the academic achievement Community ..................................................................................44,419....................... 80,132 gap, stimulate learning, and TECHNOLOGY Self-Pay Clients ........................................................................281,575................................. — RESOURCE CENTER alleviate the stress homeless Supportive Housing .............................................................. 133,782..................... 133,916 children experience as a result of The Technology Resource In-Kind Contributions ......................................................... 560,277...................588,953 their family’s living situation. Center fosters computer Special Events Revenue ....................................................209,346.......................171,521 literacy and provides “We’ve seen Alecia become a computer access for job Other Income .............................................................................107,851.................... 361,252 completely different person since and housing searches and Satisfaction of Program Restrictions ........................ 440,695................................. — moving to People Serving People. She now has a more positive personal communication 6,785,652 6,913,384 EXPENSES attitude, and she actually wants to activities, such as email and go to school.” social media. Emergency Shelter ..........................................................3,956,299................. 3,811,025 — Alecia’s Mother & Former Guest Supportive Housing ..............................................................345,176...................326,696 Advocacy Services ............................................................... 359,018....................352,910 PARENT ENGAGEMENT Workforce Development .................................................. 264,629................... 229,695 & FAMILY SUPPORT Educational Services ............................................................912,547.................... 860,157 Parent and Family Support Services ............................ 79,025.......................119,917 By building relationships and equipping parents with skills Community Partnerships ....................................................145,781....................139,848 and strategies for a positive Center of Excellence ..............................................................42,036................................. — parent/child relationship, parents Management and General ..............................................406,494...................395,076 are empowered to be their child’s Fundraising................................................................................ 498,159...................484,975 foremost teacher. Parents learn Total Expenses 7,009,164 6,720,299 about mental health issues and how to connect to mental NON-OPERATING