Special Meeting of Council Agenda 12/10/2020 3 Presentation of officer reports 3.1 Annual Report 2019-20 Abstract This report is presented for Council endorsement of the Annual Report for the 2019- 20 financial year. As required by Section 134 of the Local Government Act 1989, the Annual Report 2019-20 is considered at a meeting of Council, in order to present the report to the community. The report provides details on performance against the themes, strategic objectives and performance measures from the Council Plan 2017-21 and the Budget 2019-20. This report has been prepared from information provided by Managers and key staff across the organisation, as well as information collated through the June 2020 Quarterly Performance Report. The required public notice has been undertaken advising the availability of the Annual Report 2019-20 and advertising details of the public meeting. The Annual Report which includes Council’s Best Value Report as presented complies with the provisions of the Local Government Act 1989 and Local Government (Planning and Reporting) Regulations 2014. Additionally, the report fairly represents Council’s operations, financial position and Council’s performance in respect of the 2019-20 financial year. Officers' recommendation That Council resolves to note the Annual Report for the 2019-20 financial year, included as Attachment 1, in accordance with S134 of the Local Government Act 1989. City of Boroondara 3 Special Meeting of Council Agenda 12/10/2020 Responsible director: Bruce Dobson Customer and Transformation ___________________________________________________________________ 1. Purpose The purpose of this report is to present the Annual Report for the 2019-20 financial year at a Meeting of Council open to the Boroondara community as required by Section 134 of the Local Government Act 1989. 2. Policy implications and relevance to community plan and council plan This report is consistent with the Council Plan 2017-21 and the Boroondara Community Plan. In particular, the report aligns with Council Plan theme of Civic Leadership & Governance and the strategic objective “Ensure that ethical, financial and socially responsible decision making reflect community needs and are based on principles of accountability, transparency, responsiveness and consultation”. With reference to the Election Period Policy adopted by Council on the 24 August 2020, this report is being presented to Council to ensure the day to day business of Council can continue. 3. Background At the conclusion of each financial year, Council prepares an Annual Report summarising the financial and non-financial performance for the year. It is a summary of operational achievements and statutory information for the financial year. The report provides details on performance against the Council Plan 2017-21 and the Budget 2019-20. The development of the Annual Report is also a legislative requirement as stipulated under Section 131 of the Local Government Act 1989. Under Section 131 of the Local Government Act 1989 and Local Government Planning and Reporting Regulations 2014, councils are required to prepare an Annual Report in respect of each financial year consisting of three parts: Report of operations: Information about the operations of the Council including service performance indicator results, achievement of major initiatives and a governance and management checklist. Performance statement: Audited results achieved against the prescribed performance indicators and measures. Financial statements: Audited financial statements prepared in accordance with the Australian Accounting Standards. Production of the Annual Report 2019-20 and submission of the report to the Minister for Local Government ensures compliance with this legislation. The Annual Report includes Council’s Best Value Report in compliance with Section 208G of the Local Government Act 1989. City of Boroondara 4 Special Meeting of Council Agenda 12/10/2020 4. Outline of key issues/options The Annual Report provides the opportunity for the City of Boroondara to communicate to the community its achievements and challenges of the past financial year. This Annual Report has been prepared from information sourced from all departments of Council. Details on the achievements against the strategic indicators and major initiatives were collated through the June 2020 Quarterly Performance Report. The Financial and Performance Statements have previously been presented to and considered by the Audit Committee, and endorsed by Council prior to lodgement with the Victorian Auditor-General. Council has received an unqualified audit report from the Auditor-General which has been included in the Annual Report. The structure of the 'Our performance' section of the Annual Report is aligned with the Boroondara Community Plan 2017-27, Council Plan 2017-21 and the Budget 2019-20. This section is divided into seven key areas which are identified as themes in the Council Plan. Under the Local Government Act 2020, certain prohibitions apply to the general functions and powers of Council during the election period. The election period commenced at midday on Tuesday 22 September 2020 and will end at 6pm on election day, Saturday 24 October 2020. The Act requires Council to produce an Annual Report and the Mayor's and CEO’s messages are ordinarily part of such a publication. However, the Act precludes Council from including the normal Mayor's and CEO’s messages during the election period. At the conclusion of the election period this information will be included as part of the Annual Report which is avaialbel on Council’s website. 5. Consultation/communication The Local Government Act 1989 Section 131 and Section 134 stipulates once the report has been submitted to the Minister by 30 September, Council is required to give public notice the Annual Report has been prepared, can be inspected at the Council offices and advertise details of the public meeting to consider the Annual Report. The following communication steps have been undertaken: 26 September – Public Notice in The Age advertising the availability of the Annual Report, Audit Reports and Annual Report meeting details. 29 September – text version of the report available on Boroondara website. 29 September – public notice on Boroondara website advertising the availability of the Annual Report, Audit Reports and Annual Report meeting details. City of Boroondara 5 Special Meeting of Council Agenda 12/10/2020 Next steps: The website version of the Annual Report will be available in early November. The Annual Report will be distributed through customer service centres and libraries. 6. Financial and resource implications There are no resource implications as a result of this report. 7. Governance issues The implications of this report have been assessed in accordance with the requirements of the Victorian Charter of Human Rights and Responsibilities. The officers responsible for this report have no direct or indirect interests requiring disclosure. 8. Social and environmental issues There are no direct impacts resulting from this report. 9. Conclusion The Annual Report fairly represents Council’s operations, financial position and Council’s performance in respect of the 2019-20 financial year. The information presented satisfies all legislative requirements. Manager: Jacinta Stevens, Acting Manager Strategy and Performance Report officer: Manoja Ratnayake, Coordinator Corporate Reporting City of Boroondara 6 Special Meeting of Council Agenda 12/10/2020 %XXEGLQIRX CITY OF BOROONDARA ANNUAL REPORT 2019-20 City of Boroondara Attachment 3.1.1 7 Special Meeting of Council Agenda 12/10/2020 City of Boroondara Attachment 3.1.1 8 Special Meeting of Council Agenda 12/10/2020 City of Boroondara Annual Report 2019-20 Contents Corporate governance Annual Report Overview Welcome to the Annual Report 2019-20 1 Governance 79 About this report 1 Management 83 Symbols in this report 3 Governance and management 85 checklist Report of Operations Statutory information 90 Introduction 4 Council snapshot 4 Financial Statements 100 Highlights of the year 6 Challenges and future outlook 8 Performance Statement 157 The year in review References 168 A message from the Mayor 10 Message from the CEO 12 Financial summary 14 Operations summary 17 Boroondara Community Plan 23 Our response to COVID-19 pandemic 30 Our Council City profile 33 Council offices 35 Our councillors 36 Council wards 38 Our people Organisational structure 39 Council employees 42 Equal Employment Opportunity Program 43 Other employee matters 43 Our Volunteers 43 Our performance Planning and accountability 45 Council Plan 45 How we are measured 45 Theme 1 - Your Community, Services and 46 Facilities Theme 2 - Your Parks and Green Spaces 56 Theme 3 - The Environment 58 Theme 4 - Neighbourhood Character and 62 Heritage Theme 5 - Getting Around Boroondara 65 Theme 6 - Your Local Shops and Businesses 69 Theme 7 - Civic Leadership and Governance 71 City of Boroondara Attachment 3.1.1 9 Special Meeting of Council Agenda 12/10/2020 City of Boroondara Annual Report 2019-20 Welcome to the Annual Report 2019-20 The City of Boroondara is constituted under the Local Government Act 2020 to provide leadership and good governance to the municipal district and the local community. Council’s roles include: x taking into account the diverse needs of our community in decision-making x providing leadership by establishing strategic objectives and monitoring achievements x ensuring resources are managed in a responsible