BlackBerry Torch 9800 Smartphone Version: 6.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. SWDT643442-941426-0810050917-001 Contents Quick Help.................................................................................................................................................................................................................................................. 10 Top 10.......................................................................................................................................................................................................................................................... 10 Find important keys................................................................................................................................................................................................................................... 13 Start using your device.............................................................................................................................................................................................................................. 16 Discover the Home screen........................................................................................................................................................................................................................ 24 Personalize your device............................................................................................................................................................................................................................. 25 Ask a question online................................................................................................................................................................................................................................. 31 Shortcuts..................................................................................................................................................................................................................................................... 32 BlackBerry basics shortcuts...................................................................................................................................................................................................................... 32 Phone shortcuts.......................................................................................................................................................................................................................................... 32 Message shortcuts..................................................................................................................................................................................................................................... 33 Typing shortcuts for the touch screen keyboard.................................................................................................................................................................................... 34 Typing shortcuts for the slide-out keyboard........................................................................................................................................................................................... 35 File and attachment shortcuts.................................................................................................................................................................................................................. 35 Media shortcuts.......................................................................................................................................................................................................................................... 36 Browser shortcuts....................................................................................................................................................................................................................................... 37 Calendar shortcuts..................................................................................................................................................................................................................................... 38 Search shortcuts......................................................................................................................................................................................................................................... 38 Troubleshooting: Shortcuts....................................................................................................................................................................................................................... 39 Phone........................................................................................................................................................................................................................................................... 40 Phone basics............................................................................................................................................................................................................................................... 40 Emergency calls.......................................................................................................................................................................................................................................... 42 Volume......................................................................................................................................................................................................................................................... 43 Voice mail.................................................................................................................................................................................................................................................... 44 Speed dial.................................................................................................................................................................................................................................................... 45 Call waiting, call forwarding, and call blocking...................................................................................................................................................................................... 45 Fixed dialing and smart dialing................................................................................................................................................................................................................ 47 Conference calls......................................................................................................................................................................................................................................... 49 Call logs....................................................................................................................................................................................................................................................... 50 Multiple phone numbers........................................................................................................................................................................................................................... 52 Phone options............................................................................................................................................................................................................................................. 52 Phone shortcuts.......................................................................................................................................................................................................................................... 55 Troubleshooting: Phone............................................................................................................................................................................................................................ 55 Voice commands........................................................................................................................................................................................................................................ 58 Perform an action using a voice command............................................................................................................................................................................................. 58 Available voice commands........................................................................................................................................................................................................................ 58 Change the language for voice commands............................................................................................................................................................................................ 59 Turn off choice lists for voice commands...............................................................................................................................................................................................