Dell EMC DD OS Version 7.1 Administration Guide Revision 03 March 2020 Copyright © 2010-2020 Dell Inc. or its subsidiaries All rights reserved. Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.” DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE. Dell Technologies, Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners. Published in the USA. Dell EMC Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.DellEMC.com 2 Dell EMC DD OS Administration Guide CONTENTS Preface 15 Chapter 1 Introducing DD OS 17 Revision history................................................................................................. 18 System overview............................................................................................... 18 DD OS features................................................................................................. 19 Chapter 2 Getting Started 21 Logging in and out of DD System Manager....................................................... 22 Logging in with a user name and password.......................................... 22 Log in with certificate using CAC/PIV card..........................................23 Logging in using single sign-on (SSO)..................................................23 Troubleshooting login issues................................................................ 23 Using the system configuration wizard............................................................. 24 Configuration parameters.................................................................... 24 Using the command line interface.....................................................................25 Logging into the CLI.............................................................................25 CLI online help guidelines..................................................................... 26 Managing HA systems ......................................................................................26 Managing electronic licenses............................................................................ 27 Managing HA system licenses ............................................................. 28 Chapter 3 Configuring System Settings 29 Managing the system passphrase..................................................................... 30 Setting the system passphrase............................................................ 30 Changing the system passphrase.........................................................30 Enabling FIPS mode...........................................................................................31 Configuring mail server settings........................................................................ 31 Managing time and date settings...................................................................... 32 Managing system properties............................................................................. 33 Managing SNMP...............................................................................................33 Viewing SNMP status and configuration.............................................. 34 Enabling and disabling SNMP...............................................................34 Downloading the SNMP MIB................................................................34 Configuring SNMP properties.............................................................. 34 SNMP V3 user management................................................................ 35 SNMP V2C community management................................................... 36 SNMP trap host management..............................................................38 Troubleshooting system management...............................................................40 Chapter 4 Monitoring DD Systems 41 Monitoring system information......................................................................... 42 Viewing hardware component status................................................................ 42 Viewing system statistics..................................................................................43 Capacity statistics charts..................................................................................43 Viewing the Task Log........................................................................................ 44 Viewing the system High Availability status...................................................... 44 Dell EMC DD OS Administration Guide 3 Contents High Availability status.........................................................................45 Chapter 5 Managing System Power 47 Restarting a DD OS system...............................................................................48 Powering the DD OS system off ...................................................................... 48 Powering the DD OS system on ....................................................................... 49 Remote system power management with IPMI................................................. 49 IPMI and SOL limitations......................................................................50 Adding and deleting IPMI users with DD System Manager...................50 Changing an IPMI user password..........................................................51 Configuring an IPMI port...................................................................... 51 Preparing for remote power management and console monitoring with the CLI................................................................................................. 52 Managing power with DD System Manager......................................... 53 Managing power with the CLI.............................................................. 54 Chapter 6 Managing Alerts 55 Health Alerts panel............................................................................................56 Viewing and clearing current alerts................................................................... 56 Viewing the alerts history................................................................................. 56 Managing alert notifications..............................................................................57 HA system alert notification management............................................57 Viewing the notification group list........................................................ 57 Creating a notification group................................................................58 Managing the subscriber list for a group.............................................. 58 Modifying a notification group............................................................. 59 Deleting a notification group................................................................ 60 Resetting the notification group configuration.....................................60 Configuring the daily summary schedule and distribution list............... 60 Enabling and disabling alert notification to Dell EMC............................ 61 Testing the alerts email feature............................................................ 61 Chapter 7 Setting up Support 63 Managing Autosupport reports ........................................................................ 64 Configuring ASUP................................................................................64 Managing HA system autosupport and support bundles.......................65 Enabling and disabling autosupport reporting to Dell EMC...................65 Reviewing generated autosupport reports........................................... 65 Configuring the autosupport mailing list...............................................66 Verifying ASUP and alert emails........................................................... 67 Managing support bundles ............................................................................... 67 Generating a support bundle................................................................ 67 Generating a mini support bundle.........................................................68 Viewing the support bundles list...........................................................68 Managing support delivery................................................................................68 Selecting standard email delivery to Dell EMC..................................... 69 Selecting and configuring Secure Remote Services delivery................69 Testing ConnectEMC operation........................................................... 70 Managing log files............................................................................................. 70 Viewing log files in DD System Manager............................................... 71 Displaying a log file in the CLI............................................................... 71 Learning more about log messages.......................................................72 Saving a copy of log files......................................................................72 Log message transmission to remote systems......................................73