/ ACCOLADES & ACCOMPLISHMENTS REPORT ACCOMPLISHMENTS AND ACCOLADES REPORT 2017-2018 Abstract An annual report distributed to the Coast District Board of Trustees to highlight the notable events of the 2017-2018 academic year on the campuses of Coastline Community College, Golden West College, Orange Coast College, and the District-site. *Note: All information gathered in this report was submitted my departments and colleges individually. Voice, style, and format may differ slightly from section to section. Table of Contents Coast Community College District: Administrative Services ...................................................................... 2-7 Coast Community College District: Educational Services…………………………………………………………………....8-13 Coast Community College District: Human Resources .......................................................................... 14-16 Coast Community College District: Public Affairs .................................................................................. 17-18 Coast Community College District: Internal Audit ...................................................................................... 19 Coastline Community College ................................................................................................................ 20-42 Golden West College ............................................................................................................................. 43-65 Orange Coast College ............................................................................................................................ 66-71 1 ACCOLADES & ACCOMPLISHMENTS REPORT 2017-2018 FINANCE & ADMINISTRATIVE SERVICES VICE CHANCELLOR Dr. ANDREW DUNN OVERVIEW INFORMATION SERVICES Developed project prioritization web-based The Finance and Administrative Services division application and initiated Coast-wide technology index. provides support and services across the District in areas including Budget, Finance, Accounting, APPLICATION & DEVELOPMENT Purchasing, Risk Management, Environmental Health and Safety, Enterprise Operations, Redesigned and upgraded MyCoast Portal & Facilities Management, and Bond Program Single Sign-On District-wide and Sepoyed Management and Technology. mobile App OOHLALA District-wide. USER SUPPORT & IT SECURITY This report includes four notable accomplishments from the Information Increased abilities to detect and prevent unauthorized access to Coast's IT System and Technology Department, including contributions provided customer support for increased from Fred Rocha, Rupa Saran, Craig Oberlin, volume related to single sign-on. Kevin Harrison, Ralph Looney, Sandy Whiteside, RISK SERVICES/EHS and Dave Thompson. A Measure M update is From a SWACC pool average of 1.00, the Coast provided within this report from Jerry Marchbank Community College District has the lowest and an update about Risk Services/EHS is also experience modification for property (68%), and the 8th lowest experience modification for liability. included. Banner 9 Transformation Project ACCOMPLISHMENT The multi-year process of migrating to a managed HIGHLIGHTS service, cloud hosted environment is underway MEASURE M Coastline's Le-Jao Student Resource Center Completed GWC's CJTC & Student Center Completed OCC's Planetarium Underway District Accomplishments and Accolades 2017-2018 Coast Community College District: Administrative Services District Information Services is proactively facilitating student success initiates as well as instructional, administrative, and human resource functions to enhance teaching and learning experience. Information Services Department Developed Project Prioritization Web-based Application o Provides systematic allocation of Information Services resources to support Coast-wide project needs Initiated Coast-wide Technology Condition Index o Establishes the viability of information and instructional technology resources throughout the district to support the mission of the Coast Colleges Banner 9 Transformation Project o The multi-year process of migrating to a managed service, cloud hosted environment in underway Personal Accomplishments Fred Rocha Fred Rocha holds the following leadership positions in state and international organizations: o Chief Information Services Officers Association (CISOA) – Southern Section Vice President o California Community College Banner Group (3CBG) – President o California Community College Consortium, Information Services (4CIS) – Founding Member o Ellucian Advisory Council – California Community College Representative Fred has presented on statewide technology initiatives at: . CISOA/3CBG Annual Conference . Ellucian Live . ACBO Fall and Spring Conferences Applications & Development Redesigned, modernized, and upgraded MyCoast Portal & Single-Sign-On - District-wide Deployed Enterprise Mobile App (OOHLALA) – District-wide Deployed EduNav: Personalized, Real-Time Educational Planning - GWC Deployed Starfish: Student Retention Solutions - CCC Deployed Cranium Café: Student Engagement/Appointment - CCC & GWC Implemented Banner Financial Aid – District-wide Implemented Workflow – District-wide o Human Resources to automate ePAF 2 o Accounts Payable to automate Invoicing o Purchasing - Banner Document Management Suit (BDMS) o Fixed Assets to automate Direct Loan Implemented Drop Survey for Students – District-wide Deployed Civitas Learning: Predictive-Analytics to monitor student success - District-wide Deployed Infomagnus: Enrollment and Reporting Dashboards – OCC Deployed Canvas Enhancements – District-wide o Live synchronization between Canvas and Banner for Enrollment and New courses o Canvas based Orientation o Canvas “Command Central” o Automation of loading Courses and Student Learning Outcome (SLO) from Banner to Canvas Developed and deployed integration of NEOGOV On-Boarding with Banner Enhancement of Faculty Load And Compensation (FLAC): Payment of Non-instructional assignments – District-wide Modified Self Service Banner (SSB) to accommodate Non-Credit Application Deployment of ChromeRiver Expense Management: Create, Submit, or Approve Expense Anytime, Anywhere, on Any Device – District-wide Automation of Multiple Measures CALPASS – District-wide Deployment of Cornerstone: Talent Management System – District-wide Deployment of California Community Colleges MyPath: From Start to Finish – GWC On-going: Banner 9 Transformation Contribution of Rupa Saran, Senior Director of Applications & Development to the Coast Community College District and California Community: Serves as a South Region Representative for the Chief Information Systems Officers Association (CISOA) of California Community Colleges Serves as a Co-chair of Enterprise Information Systems Steering Workgroup Served as a Co-chair of Technology Committee Member of California Community Colleges Banner Group Member of CA Community College AWS User Group Member of District Consultation Council Member of Change Advisory Board Presented at California Community Colleges Banner Group (3CBG) & CISOA 2018 Conference Guest Speaker: Doctoral class at CSULB Presented at OCC FLEX Day CDMA Newsletters – President Message LinkedIn Article Contributor Serves as the President of Coast District Management Association (CDMA) 3 User Support & IT Security (From Craig Oberlin) In conjunction with the Luminis 5 (MyCCC/MyGWC/MyOCC) and Single Sign On (SSO) Projects, the IT Help Desk staff did an exemplary job of handling the unprecedented call volume for several weeks in April. The Help Desk worked tirelessly in supporting students, faculty, and staff to minimize the impact of the significant changes introduced as part of the project. Through a combination of multiple projects over the past year, the Cyber Security posture of the District has improved dramatically. We now have increased abilities to detect and often prevent unauthorized access to Coast’s information systems and data assets on a 24 x 7 x 365 basis. Through on-going continuous improvement initiatives, our IT Services Identity and Account Management (IAM) Team has significantly reduced the time delay between a student receiving their acceptance letter and the time when they can sign in to MyCCC/MyGWC/MyOCC and register for classes. WhaPrt could have taken as long as 24 hours has been reduced to 10 minutes. workstation. User downtime can be potentially reduced by 68%. Time spent dealing with the helpdesk can potential be reduced by 57%. I negotiated with Vendors for a 68% procurement cost saving on $1.6M project Completed the consolidation and virtualization of GWC Servers and storage. Completed the Golden West College Network infrastructure upgrade and modernization. Completed the Golden West College Voice over IP (VoIP) infrastructure. Completed the decommissioning of Coastline Community College and Golden West College Data Center. (From Kevin Harrison) In conjunction with the Measure M Bond Construction, the IT User Support and Network Infrastructure teams did an excellent job planning and coordinating the installation of technology in the new GWC Criminal Justice Training Facility and Student Services Center. In preparation, the teams spent countless hours reviewing building construction plans, designing audio visual standards, and developing a new virtual desktop environment. This hard work and dedication contributed to successful building projects that were on time, under budget, and met the immediate technology needs of the GWC faculty, staff, and students. (From Ralph Looney)