Industry Focus Degrees Some examples Applicable for General Localization Degree Programs Monterey Institute, project manager, operations manager (MA, MBA or other) Localization Management Programs Translation Degree Programs Kent State, Applied Linguistics Programs linguist Localization Engineering Degree University of Limerick, MS in Localization localization QA, internationalization engineer, Programs Engineering localization engineer, solutions architect Localisation Resource Centre Technical Management Degree Penn State, Master of Engineering Management localization engineer, technical manager Programs (MS) International Executive MBA Thunderbird International Programs, operations manager, executive Programs TRIUM EMBA Certifcations Some examples Applicable for Localization Certifcation Monterey Institute, Localization Management project manager, operations manager, Programs localization engineer Localization Project Management Localization Institute Project Management project manager Certifcation Certifcation Project Management Certifcation Project Management Institute – Project project manager Management Professional (PMP) Quality Certifcation Six Sigma Green Belt (CSSGB) by ASQ localization quality assurance (QA) Certifed Quality Technician (CQT) by ASQ Quality Management in Localization by TAUS Recruiter Certifcation AIRS Recruiter Certifcation vendor managers Executive Programs Executive Certifcate in Web Globalization operations manager, executive Management — St Louis Practical learning - Resources Some examples Applicable for Translation tools and technology Localization Institute online workshops, localization engineer, localization QA, project Cattools.org manager, technical manager, solutions architect, strategist, linguist Online training and seminars GALA online seminars localization engineer, localization QA, — general project manager, technical manager, solutions architect, strategist Online training and seminars Proz.com linguist, project manager — linguists Negotiation Harvard Business School — Executive Program on procurement manager, project manager, Negotiation operations manager, executive Sales CustomerCentric Selling, Sales Performance sales executive, solutions architect International — Solution Selling Franklin Covey — Presentation Advantage Dale Carnegie — High Impact Presentations Table 2: Examples of educational resources for the localization industry. team of specialists and professionals to These people assign resources, approve require translation or localization. They get work completed on time, on budget timelines and work with executive teams understand what needs to be translated or and with excellent quality. An operations to ensure that all work gets done as prom- localized, organize the appropriate vendor manager requires general people manage- ised to partners or clients. They may have and internal resources, and also create a ment and development skills, must know worked their way up through an organi- schedule, timeline and associated budget. how to recruit and retain talent, take zation from project management or were They work along the way to be sure every- ownership of budgets and other admin- trained managers from the beginning. thing is delivered on time and on budget. istrative responsibilities and keep work Project managers are in charge of the They track and resolve issues, work with fowing throughout an organization. execution of all the different projects that developers and various departments to be 28 | MultiLingual December 2013 [email protected] 25-31 Spacinsky #140.indd 28 10/30/13 10:22 AM E-learning/Education Showcase Multilingual Documentation Localization Management and E-learning DTP 2014 IMIA Conference on Medical Interpreting in 8 Languages Digiworkers is a highly effective, specialized including Portuguese multilingual and multicultural desktop publishing January 16-19, 2014 at the Royal Sonesta company with production facilities in Argentina. Hotel, Houston, Texas. What is localization? We provide a full range of business solutions: Medical interpreter education: The gateway to It is the process of modifying a text which is • Typesetting the future! Register now! Best rates are available connected to a product or service to be offered on • Website localization until December 31, 2013. You do not want to the global market. miss this opportunity! • Online education How is it different from translation? • Multimedia localization • 48 Workshops • IMIA Boot Camps Students in this program have strong linguistic We believe in responsive and personalized • Pre-Conference Workshops and translation skills, but also have an interest in service. We focus on your strategic communica- • Industry Speakers business administration and project management. tion needs and we understand that your success • Panels depends on our commitment to quality. Earn a master's degree in translation and • Networking localization management or an MBA with a Digiworkers can help you integrate your brand • Earn CEUs specialization in localization management. across platforms to help you compete in the Register now! www.imiaweb.org/ global economy. conferences/2014conference.asp Monterey Institute of Digiworkers IMIA International Studies Illinois, USA • Rosario, ArGENTINA Boston, Massachusetts Monterey, California [email protected] • www.digiworkers.com [email protected] • www.imiaweb.orG [email protected] • go.miis.edu/localization sure that everything they are responsible and natural motivation are required here. ity in language requirements and needs for works out as planned. They usually Sales executive positions are uniquely LSP someone to focus on making that orga- report to an operations manager. positions, as LSPs — by defnition — provide nization as effcient as possible. A strate- A project manager needs to have language services to larger companies. gist is tasked with looking for the newest excellent communication skills and the Someone in a sales executive position language technologies, fnding ways to ability to work with people ranging from in the language industry would do best optimize the translation or localization those in management to linguists to engi- enhancing his or her skills in selling profes- process, and creating vendor and pricing neers to clients and others. Organizational sional services, as opposed to selling things. strategies that create effcient and effec- skill, managing complexity and being Furthermore, there will be higher success tive vendor and LSP relationships with the able to keep track of several moving parts for someone who knows how to sell tech- company. They are generally tasked with at once are essential. Financial budgeting nical professional services versus services making everything in the translation or skills are required, as well as the ability to from another industry, such as fnancial localization process go faster, cheaper and negotiate and persuade people to do what or medical services. There is a strong focus better, year over year. is needed. Project managers are at both on “relationship” selling, which means A procurement manager is a client- LSP and client companies. that sales executives must learn how to side position, and is responsible for ser- A sales executive, on the other hand, is get to know their clients, what their client vices agreements between the company responsible for fnding clients for a company challenges and needs are, and what the and its LSPs. A procurement manager and bringing in revenue. Sales executive solutions are. This is in contrast to other only really exists at large companies, as positions require excellent communication sales positions that focus on cold calling, smaller or medium sized companies that skills, possess the ability to identify new meeting numbers and closing deals — that need language services may just negotiate business opportunities, make contact with has to be done as well, but in the context of with business owners or executives. decision makers, demonstrate the abilities a larger relationship-building effort. A procurement manager must have of the company or service organization they A strategist position is somewhat like a excellent negotiation skills, be able to craft represent and land business. A big part of a solutions architect position, but at a client detailed pricing strategies and form legal sales position is being consistently proac- company. If a company has a localization agreements with legal professionals. They are tive to continually generate new business or globalization strategist, it means that generally sold to by sales executives, along and form relationships. Resiliency, focus the organization has a lot of complex- with company translation or localization www.multilingual.com December 2013 MultiLingual | 29 25-31 Spacinsky #140.indd 29 10/30/13 10:22 AM Translation Localization Internationalization Language Technology Global Web Business Region Focuses Industry Resources MultiLingual — Your information source for language and business. Subscribe now and see these benefits: • Eight issues a year plus an annual editorial index/resource directory • An online searchable archive of issues beginning January 2006 • Insightful articles on the topics above as well as managing content, standards, language preservation and much more. Two ways to subscribe: 1. Digital only. Receive an email when each issue is available. Have access to all the digital issues since 2006. Use the indices or search to find topics, companies and people across issues. 2. Print + Digital. Receive a printed copy of the magazine at your address. Keep the archives on your bookshelf plus take advantage of all the digital features outlined in #1. SUBSCRIBE NOW! www.multilingual.com/subscribe.