Impact Evaluation Summary and Social Value Statements Prepared for Levenshulme Market February 2018 Five years on Understanding progress made and value created by Levenshulme Market CIC 2 Contents Executive summary .................................................................................................................................................................. 5 Introduction .......................................................................................................................................................................... 5 Key findings from this report ........................................................................................................................................... 5 The social value commitments ....................................................................................................................................... 6 Conclusions ........................................................................................................................................................................... 6 Methodology ..............................................................................................................................................................................7 Recommendations ...............................................................................................................................................................7 Findings from stakeholder engagement ........................................................................................................................... 8 Context and history ............................................................................................................................................................ 8 Mission, vision and values .............................................................................................................................................. 8 Timeline and key milestones ........................................................................................................................................ 9 Levenshulme Market’s social value proposition ...................................................................................................... 10 Community-led organisational model ..................................................................................................................... 10 Environmental improvement ...................................................................................................................................... 10 Economic development ...............................................................................................................................................11 Wider economic ripple effect ..................................................................................................................................... 12 How the community and wider stakeholders engage with the market ........................................................... 16 Key findings - Market trader perspectives ................................................................................................................. 16 Who are the traders? ..................................................................................................................................................... 16 Engagement .....................................................................................................................................................................17 Impact and value ............................................................................................................................................................ 18 Future suggestions and recommendations from traders .................................................................................... 21 Key findings - customer perspectives ......................................................................................................................... 21 Who are the customers? .............................................................................................................................................. 21 Spending habits ..............................................................................................................................................................22 Value and impact ...........................................................................................................................................................22 Future suggestions and recommendations from customers .............................................................................25 Wider community stakeholder perspectives ............................................................................................................26 Who are the stakeholders? ..........................................................................................................................................26 Value and impact ...........................................................................................................................................................26 Future suggestions and recommendations from stakeholders .........................................................................28 Supplementary focus group activities - summary and perspectives ................................................................29 Key recommendations from the focus groups to improve the Market and its impact: ..............................29 Summary. .........................................................................................................................................................................30 3 Levenshulme Market Fund summary ............................................................................................................................... 31 Fund winner case studies ................................................................................................................................................32 Valerie O’Riordan – Levenshulme Contemporary Arts Centre ..........................................................................32 Sharlene Decourcey – Decourcey Designs ............................................................................................................32 Kamini Patel – Samosa Shack .....................................................................................................................................32 Intentions, outputs, impact and value .............................................................................................................................33 Levenshulme Market’s social value commitments .................................................................................................34 Hard outcomes ...................................................................................................................................................................35 Soft outcomes ....................................................................................................................................................................36 How the social value being created at Levenshulme Market aligns with policy ........................................... 37 Community business and social enterprise models - doing business well .................................................... 37 Economic development and job creation in Greater Manchester ................................................................... 37 Supporting diverse enterprise start up whilst supporting inclusive growth ....................................................38 Social Isolation in Greater Manchester.....................................................................................................................38 Community-led regeneration and active citizenship ...........................................................................................39 Conclusions and recommendations ................................................................................................................................40 Appendix - social value report – validation statement ..............................................................................................42 4 Executive summary Introduction Levenshulme has a long history of markets, although until recent times the presence of a market in the area has been sporadic. However, Levenshulme Market CIC was established in 2013, born out of the need to sustain the recently-revived Manchester City Council-led market at a point when it was due to close down and the local high street was in need of a boost. Levenshulme Market was designed to regenerate the high street and retail environment in Levenshulme, whilst building skills, creating jobs and regenerating the economy through sales and income. The social business model is unique in that the Market has a specific remit to empower the community of Levenshulme to take ownership of their retail environment and build the skills, confidence and capacity of local people to create earning potential and increase the range of choice and opportunity in the area. To date in excess of 1600 traders have enquired to trade at the Market and £170,000.00 has been invested in Levenshulme via the market (not including income to resident market traders and knock-on spend). Manchester City Council capital investment £30,000 Wages to residents 2013 - 2018 £79,000 Manchester Airport Clean Cities funding (in partnership