August 2019 The Bulletin GP Newsletter CCG awarded ‘Outstanding’ rating for third consecutive year NHS Doncaster CCG has received its official rating from NHS England for 2018-19 and its great news – we’ve been rated ‘outstanding’ for the third time. Doncaster CCG is now one of just nine CCGs nationally to achieve the top rating three years in a row. An area of significant improvement during 2018-19 is our approach to patient and public engagement, ensuring we communicate and engage with patients and members of the public at the right time, right place using effective methods. Since last year’s assessment, we have moved from Amber ‘requires improvement’ to ‘Green Star’. Only two CCGs in South Yorkshire and Bassetlaw received the top accolade for patient and public engagement; Doncaster and Barnsley. CCG 2018-19 Annual Report now available Our Annual Report for 2018-19 has been published and is available on our website, together with some short film versions. You can find further details here. Doctors ask local residents to use the Emergency Department wisely this summer Senior doctors in Doncaster are asking local people to choose their health services wisely as the summer holidays get under way. The warmer weather can often bring with it many health risks – from cuts and scrapes in the garden, to not drinking enough water whilst out in the sunshine, summer can be one of the busiest times for the Emergency Department (ED). This summer, the local NHS is asking for the people of Doncaster to think before they travel to hospital. A range of communications and social media activity will be taking place over the next few months – please support and share these messages with your patients – thank you. Supporting Berkshire’s ‘Lift the Baby’ campaign in Doncaster Being a new dad is an amazing experience. But it’s also exhausting. It’s something no-one can prepare you for. And at the end of a long day, there’s nothing more satisfying than to collapse on the sofa. That’s why we are supporting a national campaign to raise awareness of the importance of doing all you can to keep babies and small children safe. More than 130 babies die in the UK every year as a result of unsafe sleeping. Please read the important information on our website and if possible, embed the video on your local GP surgery screens for patients and members of the public to view. South Yorkshire and Bassetlaw ICS NHS Long Term Plan engagement report Following extensive engagement activity across South Yorkshire and Bassetlaw Integrated Care System (SYB ICS), a summary report is now available, providing a summary of what people said about the future of health and care services across the region. This report aligns with the engagement activity completed earlier this year in the development of Doncaster’s first ever joint health and social care commissioning strategy. 1 Doncaster Talks Mayor Ros Jones has announced the start of a resident engagement campaign, ‘Doncaster Talks’. Doncaster Talks is the method for Doncaster council and its partners in Team Doncaster, which Doncaster CCG fully supports, to speak to local people about the issues that matter to them now and looking to the future. It will involve a series of roadshow events across the borough, as well as an online questionnaire where people can give their opinions. Local people will be asked simple questions about their feelings on where they live, what they’d like to see happen in Doncaster, and their hopes for the future. The feedback will be used to refresh the Doncaster Growing Together borough strategy, which will develop the borough over the next ten years. Read the full story here. Well Doncaster Annual Report published You can download a copy of the report here. A positive outlook for children with Special Educational Needs and Disability in Doncaster Local leaders in Doncaster are committed to improving the life chances of children and young people with Special Educational Needs and Disability (SEND). That’s the finding of a new report carried out and published by Ofsted and the Care Quality Commission (CQC). Inspectors for Ofsted and the CQC spoke with children and young people with SEND, parents, carers and staff from Doncaster Council, schools and the NHS. They found that improvements have been made to the quality of health, education and social care provision which is having a positive impact for children and young people and that the overall picture in Doncaster is one of steady improvement. Doncaster Royal Infirmary to introduce new text reminder service Patients at Doncaster and Bassetlaw Teaching Hospitals (DBTH) will soon benefit from a brand new text reminder service which will help them monitor and keep their clinical appointments as well as access service specific information. Known as ‘DrDoctor’, this new system will go-live Thursday 1 August within the Trust’s Ophthalmology, Gastroenterology and Respiratory services. All patients receiving a new appointment with the organisation will receive a text message containing all relevant details, as well as an invitation to use the new online portal. Using a patient’s registered mobile number or email addresses, DrDoctor sends out regular reminders for upcoming appointments, while also providing a platform which contains all relevant information, maps and the ability to cancel or rearrange, should they need to. In preparation of the go-live, the Trust is asking patients to ensure that their contact details are up-to-date by contacting the reception desk of any service they currently use, as well as their GP practice. Overdose Awareness Week Overdose awareness week takes place shortly and services in Doncaster will be raising awareness with patients and members of the public on how to stay safe. Messages will be centered on four key themes: Mixing medications with alcohol Handing back used medications Knowing your dose – in relation to shop bought medicines and Dangers of buying medications over the internet. Please keep an eye out for key messages during the week of action. New red Top Urine Container From 5 June, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust has been issuing and using a new red top urine container which contains a preservative (for requesting Microscopy, culture and sensitivity -M,C & S). We have been made aware that some urine samples for MC&S are still being sent in white topped universal containers. As this poster advises, the only MC&S that can be sent in universal containers are small volume pediatric samples. Please share with your practice staff, thank you. 2 Engaging with Carers The CCG has a new section on its website to help engage with carers. Please share widely with your practice staff and patient participation groups, thank you. Further details are available here. There are free training sessions available to unpaid carers. Full details are available in a dedicated training guide. Please click here for the Doncaster Carers Reach Out Service free Training and programme of events. Keeping Healthy Event for Children and Young People with Learning Disabilities, Autism or Both Please download a poster for a free ‘Keeping Healthy’ event - for Children and Young people with learning disabilities, autism or both. Speakup Self Advocacy is organising this event with Doncaster, Rotherham and Sheffield Clinical Commissioning Groups. We have services and organisations delivering stalls, interactive workshops and activities around keeping active, nutrition, health screening and health support services available in local areas. Following this event there will be 3 further events for adults and an autism only session. Please help us promote this event via your social media platforms and through your PPGs and any interested patients and staff members, thank you. Flu Vaccination Planning for Housebound Patients for 2019 It has been widely acknowledged that the process adopted last year to administer flu vaccinations to housebound patients was an overall success. It is therefore intended that it is repeated for this year’s campaign with Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) taking more ownership of the process. This will again enable a more proactive approach to patient referral management and also free up time for all GP Practices. The process for 2019 is available to download here. GatewayC Free GatewayC is an online cancer education platform for primary care, supporting early diagnosis and improving patient experience. From 1 August 2019, it is FREE for all primary care professional across NHS England, funded by Health Education England (HEE). Join them for an introductory webinar to learn more about the tool. Click on ‘register’ to choose which session you would like to join. This webinar is open access to all; it is specifically recommended for: Primary care staff, including GPs, practice nurses, ANPs, HCAs, GP trainees and GP appraisers Practice managers CCGs Cancer Alliances Local Medical Councils. Questions and comments are welcomed throughout the webinars, via www.slido.com. The event code will be provided at the start of the webinar session. Register for a Gateway C account. Memory Service scoops quality improvement award A team which provides services in Doncaster for people with memory problems has scooped a quality improvement award at the South Yorkshire and Bassetlaw Integrated Care System AHP Awards 2019. The Memory Therapy Service team at Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) received the accolade for their work to connect and engage the younger generation and the over 65s. On the move The Talking Shop, which is currently based at 63 Hall Gate and part of the Doncaster Improving Access to Psychological Therapies (IAPT) service, will be moving to The Flying Scotsman Centre, St Sepulchre Gate West, Doncaster on August 19.