Relevant news and research 7.14 Cessation assistance: telephone- and internet-based interventions Last updated July 2021 Research: ................................................................................................................................................. 2 7.14.1 Telephone services (Quitlines) ................................................................................................. 5 7.14.1.1 Efficacy of telephone services............................................................................................. 16 7.14.1.2 The Quitline in Australia ..................................................................................................... 17 7.14.1.3 Telephone services for high-need groups ........................................................................... 17 7.14.2 Text messaging (SMS) services .............................................................................................. 19 7.14.3 Smartphone applications (apps) ............................................................................................ 35 7.14.4 Internet-based interventions ................................................................................................. 51 7.14.4.1 Social media ........................................................................................................................ 67 7.14.5 Increasing smokers’ use of telephone- and internet-based services .................................... 70 News reports: ........................................................................................................................................ 75 7.14.1 Telephone services (Quitlines) ............................................................................................... 76 7.14.1.1 Efficacy of telephone services............................................................................................. 77 7.14.1.2 The Quitline in Australia ..................................................................................................... 77 7.14.1.3 Telephone services for high-need groups ........................................................................... 77 7.14.2 Text messaging (SMS) services .............................................................................................. 77 7.14.3 Smartphone applications (apps) ............................................................................................ 77 7.14.4 Internet-based interventions ................................................................................................. 78 7.14.4.1 Social media ........................................................................................................................ 79 7.14.5 Increasing smokers’ use of telephone- and internet-based services .................................... 79 Research: Minian, N, Ahad, S, Ivanova, A, Veldhuizen, S, Zawertailo, L, Ravindran, A et al (2021). 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