JOSEPH J. STARSICK, JR. Associate General Counsel Frontier Communications ommiinirations (304) 344-7644 Joseuh. Star sick@FTR. com August 19,201 3 Via Hand Delivery Sandra S. Squire Executive Secretary Public Service Commission 201 Brooks Street Charleston, West Virginia 25323 CASE NO. 13-0447-T-C Frontier West Virginia Inc. and Citizens Telecommunications Company Qf West Virginia d/b/a Frontier Communications Of West Virginia Public Utilities v. Clear Rate Communications, Inc. Dear Ms. Squire: Please find enclosed for filing in the original plus one copy of Frontier's Responses to Clear Rate Communications, Inc.'s First Set of Interrogatories and Requests for Production of Documents to Frontier in the above-referenced matter. Please note that there are a confidential and a public version of this filing. The confidential information has been placed under seal. We will hereafter file an appropriate motion for a protective order in accordance with the Commission's Rules of Practice and Procedure. Thank you for your attention to this matter. Sincerely, (State Bar No. 3576) JJSjr/sc Enclosures cc: David B. Hanna, Esq. Christopher Howard, Esq. Staff PUBLIC SERVICE COMMISSION OF WEST VIRGINIA CHARLESTON CASE NO. 13-0447-T-C FRONTIER WEST VIRGINIA INC. AND CITIZENS TELECOMMUNICATIONS COMPANY OF WEST VIRGINIA D/B/A FRONTIER COMMUNICATIONS OF WEST VIRGINIA public utilities Complainants, V. CLEAR RATE COMMUNICATIONS, INC., a public utility, Defendant. FRONTIER’S RESPONSES TO CLEAR RATE’S FIRST SET OF INTERROGATORIES AND REQUESTS FOR PRODUCTION OF DOCUMENTS Pursuant to Rule 13.6.d of the Commission’s Rules of Practice and Procedure, C.S.R. 8 150-1-13, Frontier West Virginia Inc. and Citizens Telecommunications Company of West Virginia d/b/a Frontier Communications of West Virginia (“Frontier”) hereby respond to the First Set of Interrogatories and Requests for Production of Documents to Frontier (the “Discovery Requests”) propounded by Clear Rate Communications, Inc. (“Clear Rate”), as set forth on the following pages. Any and all objections are hereby re-asserted as if fully set forth herein. FRONTIER WEST VIRGINIA INC. AND CITIZENS COMMUNICATIONS COMPANY OF WEST VIRGINIA D/B/A FRONTIER COMMUNICATIONS OF WEST VIRGINIA By Counsel: /I cL(Y4 ~036ph-J.Starsick, Jr. (WV State Bar #3576) Associate General Counsel Frontier Communications 1500 MacCorkle Avenue, S.E. Charleston, West Virginia 253 14 (304) 344-7644 Joseph. [email protected] PUBLIC VERSION PUBLIC SERVICE COMMISSION OF WEST VIRGINIA CLEAR RATE COMMUNICATIONS, INC. FIRST REQUEST FOR INFORMATION FRONTIER WEST VIRGINIA, INC. CASE NO. 13-0447-T-PC 1, Provide any and all information and documents related to Frontier’s Communications to news outlets regarding Clear Rate Communications, Inc., and/or regarding a telecommunications scam or fiaud, including but not limited to the name of the person who made each contact, the source of the contact, the person contacted, the information exchanged and the internal contacts who authorizedldirected Frontier’s PR department, or otherwise, to contact the news outlets to generate the stories. Response: Without waiving any objection, Frontier states as follows: Frontier did issue a press release generally warning consumers about scams. The press release nowhere mentions Clear Rate by name. This press release was attached to Frontier’s July 1 1,2013 letter response to the Final Joint Staff Memorandum. The press release was authorized by Dana Waldo, Senior Vice President and General Manager for Frontier’s West Virginia operations. Steve Crosby, Senior Vice President, Government Affairs and Public Relations, and Brigid Smith, Assistant Vice President, Corporate Communications also approved the March 18 release. Dan Page, Manager Communications, was the contact person on the release. Nowhere does the press release mention Clear Rate’s name, Attachment Q1 lists the media outlets receiving the release. No calls were made nor received about the release. The Logan Banner article attached to Clear Rate’s Answer describes a scam misleading an elderly woman who spends most of her time caring for her husband suffering from Alzheimer’s. The reporter names Clear Rate as the alleged perpetrator. A local Frontier management employee only responded to the reporter’s inquiries. This employee made no direct accusations against Clear Rate, and in fact, initially stated that he personally “had never heard of Clear Rate Communications.” QI Newspapers The Charleston Gazette (Newsroom) The Register-Herald (Dawn Dayton, Butch Antolini) The State Journal (Jim Ross) Charleston Daily Mail (Business, Jared Hunt) The Herald-Dispatch-Huntington (Jean Tarbett) Morgantown Dominion-Post (Newsroom) The Inter-Mountain-Elkins (Newsroom) The Wheeling lntelligencer (Mike Myer, John McCabe) Weirton Daily Times (C. Howell) ~ __ . - ._ -- .......... --- mtltrfgvrn- Bluefield Daily Telegraph (News) Wayne County News (Editor) Parkersburg News and Sentinel (Jim Smith, Paul LaPann) Williamson Daily News (L. Tackett, ) Martinsburg Journal (C. Kinder, D. Emke) Point Pleasant Register (news, Pam Caldwell, AC Carter) Moundsville Daily Echo (NA) Logan Banner (Fred Pace) West Virginia Daily News-Lewisburg (NA) Coal Valley News (A. Alexander) Hurricane Breeze (NA) Mullens Advocate (NA) Grant County Press (News) Nicholas Chronicle (Info) Braxton Citizens’ News (Editor) The Braxton Democrat (NA) The Barbour Democrat (NA) The St. Marys Oracle (News) The Webster Echo-Webster Springs (NA) Welch News (NA) The Shepherdstown Chronicle (Edit) The Brooke County Review (NA) The Weston Democrat (News) The Monroe Watchman-Union (NA) Jackson Newspapers-Ripley (Editor) Wetzel Chronicle (Brian Clutter) Shinnston News &!I Harrison County Journal-Shinnston(NA) Hampshire Review (News) Fayette Tribune (Cheryl Keenan) Tyler Star News (Brian Clutter) Princeton Times (P. Toler) Putnam Standard (Jack Bailey) Preston County Journal/Preston County News ([email protected]) ~- The Independent Herald The Times Record (Spencer) (David Hedges) The Nicholas Chronicle (info) lv WVVA-Bluefield( news) WDN-Bridgeport (news) WCHS-Charleston (news) WBOY-Clarksburg (news) WVNS-Beckley-Bluefield (news) WOAY-Oak Hill (news) WSAZ-Huntington (news) WTAP-Parkersburg (news) MRF-Wheeling (Brenda Danehart) --..wT€wurrloj - _-..._ - Radio MetroNews - statewide (WNR, Jennifer Smith, Rick Johnson, WDNE) MRCIClear Channel - Huntington (Bill Cornwell, Judy Jennings, Paul Morgan, Chuck Peterson) WJLS-Beckley (Big Ugly) WRLF - Fairmont (8. Dunn) WWNR-Beckley (NA) WBES-Charleston (chasnews) WVOW-Logan (News department) W RNR- Martinsburg (info) WGYE-Fairmont (David) WRON-Ronceverte (NA) WDHC-Berkeley Springs (c929(acomcast.net) Results Radio-Parkersburg-Fairmont (News) WKEZ-WHIS-WBDY, etc.-Bluefield (W. Paine) WMU-Summersville (NA) WQBE-Charleston (AI Woody) WVPUBCAST-Charleston(Feedback) WOAY-Oak Hill (Info) E-mail addresses [email protected]; [email protected], [email protected]; [email protected]; businessOdailym~il.com;[email protected]: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected];[email protected]; [email protected]; [email protected]; ptapann@newsandsentinel;csmr editor@w-aYne~~u~tynews.corn; [email protected]; [email protected];dbodenonewstribune .info; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; t [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; newsandjournal@yahooam; [email protected]; [email protected]; news@oracleandlt?ader.com; [email protected]; [email protected]; [email protected]; watchman2@earthIink,net; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; -..- __ -. [email protected]; [email protected]; [email protected]; [email protected];,[email protected]; [email protected];[email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; chuck p e t e rsc n @clearc ha nne I.c o m; ww nr @Iradio c it ywv .co m : pau I morg a n 1@ c I e a rc h a n neI. co rn; [email protected]; [email protected]; [email protected]; [email protected]; [email protected] PUBLIC VERSION PUBLIC SERVICE COMMISSION OF WEST VIRGINIA CLEAR RATE COMMUNICATIONS, INC. FIRST REQUEST FOR INFORMATION FRONTIER WEST VIRGINIA, INC. CASE NO. 13-0447-T-PC 2. Provide any and all information and documents