THE 4TH ANNUAL Golden Gate Restaurant Association Industry Conference Presented by April 9-10, 2018 BENTLY RESERVE 301 BATTERY STREET SAN FRANCISCO, CA FOR PROOF ONLY 3.26.18 Welcome This last year has been turbulent, with many issues ranging from sexual harassment to immigration shaking up the industry. These larger social and political issues come at a time when labor is in short supply and costs are escalating, making the stakes very high. Political uncertainty at the national level further leads to local angst about the economy. The theme of this year’s industry conference is managing change in an evolving world. Interestingly enough for our industry, technology is not the major disruption that can upend the restaurant industry; instead, it’s systemic issues that are bubbling to the surface. We will be examining these issues – from restaurants increasingly turning to delivery services to plant-based food reshaping restaurant menus, we’ll be discussing trends and best practices from industry leaders who are thinking creatively about how they approach these areas. We in the Bay Area have always been in an interesting position of being first on issues ranging from health care and paid sick leave to lactation accommodation. While these are all things to celebrate for workers’ rights, it’s sometimes a tough pill to swallow when trying to make the numbers work. Miraculously, new restaurants continue to open, giving us one of the most diverse and robust dining scenes we’ve ever had. San Francisco’s restaurant industry boasts more than 64,000 workers, generating more than $4.5 billion in taxable sales and representing 52 percent of the retail market. Together we are powerful in our contribution to the local economy and solidifying San Francisco as one the nation’s top culinary destinations. With this power we have an opportunity to stand up for a more inclusive industry, where harassment and discrimination are not tolerated, and hospitality truly means being hospitable. Over these two days, we hope you gain new insights and enjoy networking with your peers. Through our collective knowledge we can be the most innovative restaurant city in the world! Best, Gwyneth Borden | Executive Director Golden Gate Restaurant Association © Brooke Lark 2 FOR PROOF ONLY 3.26.18 3 About GGRA The Golden Gate Restaurant Association’s mission is to celebrate and empower the restaurant community through advocacy, education, marketing, events, and training. Founded by restaurateurs in 1936 to give restaurants a collective voice, the GGRA has evolved to be a trusted resource, partner, and force multiplier for the restaurant industry in the Bay Area and beyond. The GGRA exists to advocate for restaurants’ unique interests. We do that within the corridors of city hall and through education and training programs. Our members are informed about and prepared for evolving legislation and can stay in compliance. At the GGRA, we celebrate and showcase our members through annual events like SF Restaurant Week, Eat Drink SF, and The Saucy Awards. Our member community includes restaurants of all sizes and profiles. We have a valuable network of resources to support them through all stages of growth and © Kate Remmer to offer personalized casework. We invite you to get to know us better and, if you aren’t already part of our community, to join us. FIND OUT MORE | www.ggra.org LET’S KEEP THE CONVERSATION GOING! /GoldenGateRestaurantAssociation @GGRASF @ggrasf #IndustryOnlyGGRA © Jorge Zapata 4 FOR PROOF ONLY 3.26.18 5 Schedule Monday, April 9 9:00am TRAINING | Preventing and Remedying Workplace Harassment 12:30pm LUNCH to 11:00am Gateway Room to 1:25pm Banking Hall / Bently Kitchen Instructor: Kasia Nowak, Fisher Phillips Please feel free to enjoy your lunch anywhere on the 1st or 2nd floor. Special thanks to Ladle&Leaf and PepsiCo. Be sure to visit the Bently Kitchen for a cheese tasting with Cheese Twin 9:30am MORNING REFRESHMENTS Michael Kalish! to 10:00am Banking Hall Breakfast pastries by Noe Valley Bakery and coffee by Mr. Espresso 1:30pm BREAKOUT #1 | Can You Capture the Tourism Market? to 2:30pm Conference Lounge Moderator: Todd O’Leary, SF Travel 10:00am OPENING KEYNOTE | Public Policy Panel Panelists: Scott Jampol, OpenTable; Gayle Pirie, Foreign Cinema; Mariann to 11:15am Banking Hall Costello, Scoma’s Panelists: London Breed, Board of Supervisors President; Todd Rufo, Office of Economic & Workforce Development, City & County of San Francisco 1:30pm BREAKOUT #2 | 2018 Compliance Updates to 2:30pm Banking Hall 11:30am BREAKOUT #1 | Are You Being Delivered? Moderator: Katy Chamberlin, The Stinking Rose to 12:30pm Banking Hall Panelists: Derek White, OUM; Marie Holvick, Gordon & Rees; Christopher Moderator: Ellen Fort, Eater SF Bialecki, GoHealth Urgent Care; Lori Fischler, NFP Panelists: Joe Hargrave, Tacolicious & MF Chicken; Nick Adler, Caviar; Emily Kaplan, Emmy’s Spaghetti Shack 1:30pm BREAKOUT #3 | Vegan Options, Worth It? 11:30am BREAKOUT #2 | Restaurant Acoustics: Can You Hear Your Neighbor? to 2:30pm Gateway Room to 12:30pm Conference Lounge Moderator: Stacy Jed, Bluestem Brasserie Moderator: Jonathan Kaufman, SF Chronicle Panelists: Rachel Aronow, The Alembic; Bryan Tublin, Kitava; Eric Tucker, Panelists: Tony Marcell, Wayfare Tavern; Dr. Kelly Tremblay, Lend An Ear; Eric Millennium/Greenleaf Yee, Charles Salter Associates; Anderson Pugash, Serious Leisure 2:45pm CLOSING PANEL | A Conversation with OpenTable CEO Christa Quarles 11:30am BREAKOUT #3 | Surviving As Costs Rise to 4:00pm Banking Hall to 12:30pm Gateway Room Speaker: Christa Quarles, OpenTable Moderator: Obadiah Ostergard, Vine Dining Panelists: Steve Zimmerman, Restaurant Realty Company; Steve Mayer, SD Mayer & Associates LLP; Will Pacio, Spice Kit/Pared; Craig Stoll, 4:00pm NETWORKING | On-Site Networking Reception Delfina Restaurant Group to 7:00pm Mezzanine Presented by: BusinessBlocks 6 FOR PROOF ONLY 3.26.18 7 Schedule Tuesday, April 10 9:00am TRAINING | Preventing and Remedying Workplace Harassment 12:30pm LUNCH to 11:00am Location: Conference Lounge to 1:25pm Banking Hall/Bently Kitchen Instructor: Kasia Nowak, Fisher Phillips Please feel free to enjoy your lunch anywhere on the 1st or 2nd floor. Pop by the Bently Kitchen for a Gourmet Product Tasting + Table Top Showcase Special thanks to Napa Farms Market, Taste on the Fly and PepsiCo 9:00am TRAINING | Spanish Language Workplace Harassment Training to 11:00am Gateway Room Instructor: Andrew Sommer, Conn Maciel Carey 1:30pm BREAKOUT #1 | Payment Processing to 2:45pm Gateway Room Moderator: Erin Archuleta, ICHI Sushi/Square 9:30am MORNING REFRESHMENTS Speaker: Robert Lowe, Heartland; Hanson Li, Salt Partners; Khalid Mushasha, to 10:00am Banking Hall Piri Pica Breakfast pastries by Noe Valley Bakery and coffee by Mr. Espresso 1:30pm BREAKOUT #2 | Training and Keeping Your Workforce 10:00am KEYNOTE/PANEL | State of the Industry & State Legislative Updates to 2:45pm Banking Hall to 11:00am Banking Hall Moderator: Justin Kulla, BusinessBlocks Speaker: Gwyneth Borden, GGRA; Matt Sutton, California Restaurant Association Panelists: Emma Rosenbush, Cala; Gabriel Barba, Alta Group; Justine Flynn, Souvla; Alison Arth, Salt & Roe; Sumir Meghani, Instawork 11:15am BREAKOUT #1 | The 420 on Cannabis & Restaurants to 12:15pm Conference Lounge 1:30pm BREAKOUT #3 | What’s on Tap Moderator: Kimberly Belle, Salt & Roe; to 2:45pm Conference Lounge Panelists: Terrance Alan, Flore & SF State Cannabis Legalization Taskforce; Moderator: Virginia Miller, The Perfect Spot Rebecca Stamey-White, Hinman & Carmichael; Stephanie Hua, Mellows; Panelists: Joshua-Peter (JP) Smith, Mourad; Luigi di Ruocco, Mr. Espresso; Josh Michael Magallanes, Opulent Chef Harris, BV Hospitality; Kerri Cormican Kiyuna, Wildhawk 11:15am BREAKOUT #2 | Immigration Law 101 3:00 pm CLOSING PANEL | Creating a Harassment Free Environment to 12:15pm Banking Hall to 4:30pm Banking Hall Moderator: Gwyneth Borden, GGRA Moderator: Gwyneth Borden, GGRA Speaker: Tobias Damm-Luhr, Lawyers’ Committee for Civil Rights; Panelists: Andrew Sommer, Conn Maciel Carey; Karen Leibowitz, The Perennial; Adrienne Pon, Office of Civic Engagement & Immigrant Affairs, City & County Josey Baker, The Mill; Kasia Nowak, Fisher Phillips of San Francisco; Nick Cobarruvias, Son’s Addition 11:15am 5:00pm NETWORKING | Off-Site Networking Reception to 12:15pm BREAKOUT #3 | Influencers, Love Them or Leave Them? to 7:00pm Tacolicious - 1548 Stockton Street, San Francisco, CA (between Green & Union) Gateway Room Moderator: Nish Nadaraja, Rich Kid Cool Panelists: Allie Tong, Allie Eats; Jacob Cross, Back of the House; Arnaud Goethals, Vive La Tarte; Caren Alpert, Caren Alpert Photography 8 FOR PROOF ONLY 3.26.18 9 Culinary Education Series Presenters Presented by NICK ADLER | Head of Market Operations, Caviar Nick Adler is head of market operations for Caviar, Square’s restaurant ordering company. Nick’s teams oversee Caviar operations in over 20 cities, and partner with the best restaurants across the country. Nick got his start in the restaurant industry Monday, April 9 making pizza at Village Host Pizza when he was in high school; he is now also a founder and partner at Sammy G’s Pizza in San Jose. 12:30pm LUNCH & LEARN (+TASTING) WITH CHEESE TWIN MICHAEL KALISH Bently Kitchen @trycaviar @trycaviar Host: Michael Kalish, internationally trained cheese expert, Cheese Twin, and winner of Food Network’s Great Food Truck Race; co-owner of Food Safety Guides; consultant, FSPCA lead instructor, and SQF trainer Say Cheese! Grab your lunch and join us in the 1st floor kitchen to learn about and taste trending cheeses. Michael will also cover pairings, tools and techniques for elevating (and accelerating) your cheese service and more. Not just for chefs! All are welcome! TERRANCE ALAN | Owner, Flore on Market Owner of Flore, Founding President SF Entertainment Commission, and Chair SF Cannabis Taskforce. Tuesday, April 10 @terrancealan @flore415sf @tjoshuaalan @Flore GOURMET PRODUCT TASTING + TABLE TOP SHOWCASE 12:30pm Bently Kitchen Stop by the first floor kitchen during the lunch break and taste a selection gourmet products.