PSN: A Parent’s Guide Main Concerns for Parents E S T R I C R T I E O What is The PlayStation Network? G N A 18+ The PlayStation Network (PSN) is an online gaming and media content distribution service owned and operated by Sony Network Entertainment International. Users Cyberbullying have access to games (instantly downloadable), TV, video, movies, On the PlayStation Network you can play games, interact, chat and more music and much more. with friends. When your child plays a game online against others, there is the potential that their fellow gamers abuse or harass them or use bullying tactics to win games. Inappropriate content What does it look like? If your child plays with older children they may encounter swearing or be involved in discussions on subjects they don’t understand or find disturbing. Many online games also include adult themes, such as war and death, swearing and sexual content that won’t be suitable for every child. Encourages violence Although many believe that gaming can teach us about working as a team or being a good loser and many video games encourage players to use their imaginations to create brand new worlds and characters, some are concerned that games can encourage violence and conflict. Cyber theft In 2017 a hacker group claimed it had breached Sony’s PlayStation Network and stolen information, including usernames, names and emails. In 2011, following a cyberattack the personal details from approximately 77 million accounts were compromised and prevented users of PlayStation 3 and PlayStation Portable consoles from accessing the service. Stranger interaction According to Ofcom, a quarter of 12-15-year-olds have played games online with one or more people they have not met in person. There is a concern that people may make sexually implied or explicit comments or encourage other users to commit inappropriate or illegal acts in-game or the real world. It’s addictive Children are becoming aggressive, rude and uncooperative because of their addiction to computer games, according to the British Association of Anger Management. It warns that youngsters often withdraw from family life and © National Online Safety Ltd interaction with friends, but many parents ignore the problem in order to avoid confrontations. This is not a definitive guide. Please always check with any app’s support information to see if your security and privacy concerns are addressed. PSN: Tips for Parents help-library/my-account/parental-controls/how-to-file-a- Behave responsibly complaint-against-another-playstation-network-user/. Users who violate the Terms of Service and User Agreement may have their PlayStation Network access restricted Block a player by having their PlayStation accounts and/or consoles suspended or banned. Offenders can include players who If a player is annoying your child but you don’t think kill off their own team off in a multi-player network game. they’re breaking the PSN Community Code of Conduct, you can block them so they can’t contact your child directly. They will not be able to send a friend request, follow, send invitations for parties, game sessions or watching broadcasts see your child’s friends list. Be prepared to join in the fun One of the best ways to find out what your child is getting up to is to play with them. Not only will you forge a greater understanding of what they are up to and how the device or game they are using works, but they will probably enjoy the gameplay and be more open about their hobby. How to set up an account Choose who can follow your child You can create new PlayStation Network accounts on a PlayStation 4 or by accessing the Sony Account Creation It is possible to follow someone’s account and see the page online. You can then set up accounts for your family content they share, including trophies, screenshots and members - a ‘Family’ can consist of up to seven PSN videos. You don’t need to be Friends with someone to be accounts (including yourself) or 15 local users. able to follow them, although users can choose not to be followed in their privacy settings. Go to Settings > Account Management > Privacy Settings. Enter Sign-In Information. Using Family Manager Go to Friends | Connections > Players Who Can Follow You. Select Anyone or Friends Only then click Confirm. Using Family Manager, a parent or guardian can then customise parental controls for each individual account. Be wary in online chats Parents can set limitations on things such as online access, age ratings, spending limits and what content is suitable Discuss with your kids about being careful not to share for them to play or watch. any personal information in private chats, especially when they don’t really know to whom they are talking to. Explain to children that even if they frequently talk to someone Check privacy through a game, this person is still a stranger and should not be trusted with personal details. If your child is going You can limit how visible your child is to other to use the multi-player option of a game unsupervised, be users on PlayStation Network and who they receive aware that they may come across adults and bad language. communications from using ‘Privacy Settings’. There are Restrict their communication with other players as well as options for customising messages, friend requests, voice viewing user generated content. and video chat invitations. Look out for bullying Report a player Some players can be abusive towards others and try Sources: https://www.playstation.com The PSN uses human moderators who will only take action to exclude them from the game. This is an upsetting against users who don’t stick to the Community Code of experience for children, so it is important to show that they Conduct, so think carefully before reporting someone. can trust you and that you understand. Take interest in the For information on reporting inappropriate content and contact that young people have with others online and users, visit https://www.playstation.com/en-gb/get-help/ report any suspicious activity immediately..