West Lodge Surgery New Street, Farsley, Pudsey LS28 5DL Tel: 0113 257 0295 [email protected] Glenlea Surgery 703 Leeds & Bradford Road, Stanningley, Pudsey LS28 6PE Tel: 0113 257 0313 [email protected] Calverley Medical Centre 43 Upper Carr Lane, Calverley, Pudsey LS28 5PL Tel: 0113 257 0061 [email protected] www.westleedsfamilypractice.co.uk THE PRACTICE TEAM Welcome To The Practice We have a very dedicated team who are here to help you in any way they can. A Primary Care Partnership between GENERAL PRACTITIONERS Dr Adrian Lee, Dr Cathryne Hearnshaw, Dr Nicola Bellerby, Dr John Keene, The practice currently has 12 general practitioners. They are: Dr Juyaly Chakrabarti, Dr Rosa Topley, Dr Martin Topley, Dr Louise Gardiner, Dr Adrian Lee - GP Partner (Male) (Qualified Dublin 1975) Dr Sarah Williams, Dr Anna Fox, Dr Jan Clarke & Dr Alex Long MB MA DCh D(Obst) D Occ Med MRCGP INTRODUCTION Dr Cathryne Hearnshaw - GP Partner (Female) (Qualified Leeds 1984) MB ChB MRCGP DRCOG We hope that this booklet will provide you with all the information you require about the services available at our practice and the key individuals involved in delivering Dr Nicola Bellerby - GP Partner (Female) (Qualified Nottingham 2001) those services. BMedSci BM BS DFFP DRCOG MRCGP DCH ABOUT US Dr John Keene - GP Partner (Male) (Qualified Cambridge 2002) The present group is an amalgamation of three single practices serving the BChir MB DCH DRCOG communities of Farsley, Calverley, Rodley and Stanningley. Dr Juyaly Chakrabarti - GP Partner (Female) (Qualified London 2003) We are part of the NHS Leeds West Clinical Commissioning Group, the contact MBBS BSc (Phar) MRCGP DRCOG DFSRH Loc (S.I) details are NHS Leeds West Clinical Commissioning Group, Suites 2-4, Wira House, Dr Martin Topley - GP Partner (Male) (Qualified Leeds 2016) Wira Business Park, Leeds LS16 6EB. Telephone: 0113 843 5470, Fax: 0113 843 5471. MRCGP MBChB (Hons) BA (Hons) Email: [email protected] We offer full general practice services and run specialist clinics for children, pregnant Dr Rosa Topley - GP Partner (Female) (Qualified July 2007) women, diabetes, hypertension, chronic heart disease and asthma sufferers and for MBChB MRCGP DCH patients needing minor surgery. Dr Louise J Gardiner - Salaried GP (Female) (Qualified Bristol 1998) The practice of West Leeds Family Practice aims to treat all our patients promptly, MB ChB courteously and in complete confidence. We feel it is important you know who you Dr Sarah Williams - Salaried GP (Female) (Qualified Leeds 2009) are speaking to, so our practice staff wear a name badge and identify themselves MBChB Hons MRCGP DFSRH on the telephone. This booklet is intended for both existing patients and those considering registering with Dr Anna Fox (Female) (Qualified Leeds 2001) us. It tells you about the services, how to access them and some general information MBChB DFFP DRCOG about how our practice operates. Dr Jan Clarke - Salaried GP (Female) (Qualified 2009) If you live in our practice area and would like to register with us, please complete one MBBS MRCGP MSc in Applied Health Services Research of our registration forms available from any of the receptions. Dr Alex Long - Salaried GP (Female) Qualified 2013 Please inform the practice as soon as possible if you change your name, address or MBBS BSc Hons DRCOG MRCGP telephone number. You can continue to be registered with the practice as an ‘out of area’ registered patient and there will be no change to the services offered to you Our general practitioners treat acute and chronic illnesses, provide preventative care with the exception that we are not required to provide you with a home visit. and health education for all ages and sexes and as such are fully trained to consult, You may on occasion, develop an urgent illness or injury at home that means attending diagnose and prescribe medication. the GP surgery as normal would not be appropriate. If you require a GP please contact GP REGISTRARS the practice in the first instance. If we determine you need access to services local West Leeds Family Practice is privileged to be a training practice. This means hospital to where you live we may ask you to call NHS111. doctors wanting to enter general practice spend six to twelve months with us and In these circumstances NHS111 will direct you to the local service that has been they receive support and training from members of the practice in preparation for a established by NHS England for patients such as you. This local service could be a future career in general practice. GP Practice near to where you live, the local walk-in or urgent care centre, A&E or You may discover that the registrar may wish to videotape their surgery consultation minor injuries unit. with you. Videotaping is used for teaching, training or exam purposes only and you would always be asked to give your consent beforehand. For the latest information click to: www.westleedsfamilypractice.co.uk For 24 hour information click to: www.westleedsfamilypractice.co.uk MANAGEMENT TEAM OUT OF HOURS (NIGHTS AND WEEKENDS) Angela Gelder is the practice manager and is responsible for the overall management Should you need urgent medical attention when the surgery is closed Monday to of the practice. If you have any comments about the provision of services by this Friday between 6.00pm and 6.30pm please call 0345 129 4402 or after 6.30pm - practice, she would be very happy to hear your views and suggestions about the 8.00am simply call 111. At weekends between 8.00am - 2.00pm on Saturday and services offered by the practice. Sam Lofthouse is the deputy manager who assists in 9.00am - 12 noon on Sunday call 0113 257 4730. Calls to NHS 111 service are free the day-to-day running of the practice and is responsible for computer management. from both landlines and mobiles. Their email contact details are as follows: Patients requiring stitches or with suspected broken bones should go directly to the [email protected]/[email protected] or telephone: 0113 257 0295. Accident and Emergency Department at the Leeds General Infirmary or attend the PRACTICE NURSES AND HEALTH CARE ASSISTANTS St George's Centre in Middleton or Wharfedale General Hospital in Otley. Telephone The practice has four practice nurses, Mandy Nalias, Lisa Thomas, Laura Allan and numbers are available on the back cover of this booklet. India Barker and a nurse student, Kelly Rimmer. Our practice nurses will help you with examinations, clinics, immunisations, dressings, minor injuries, cervical smears, APPOINTMENT SYSTEM discussing family planning, menopause management, health promotion and ear The practice opening times are: syringing, along with a whole range of other expertise. They are also here to help you Surgery West Lodge Glenlea Calverley Gables with any advice you require on pursuing a healthy life style and prevention of chronic Monday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm diseases. Tuesday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm We have three advanced nurse practitioners, Amy Simpson, Kate Smith and Alex Birnie, two health care assistants, Sarah Murley and Nicola Cooke and two Wednesday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm phlebotomists Sam Moxon and Jenny Bateman. Our health care assistants will help Thursday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm you with NHS health checks, blood pressure checks and lifestyle advice. We also have a practice pharmacist Nicola Shaw and two pharmacist technicians, Clare Friday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm Newsholme and Susan McCabe. Saturday 8.00am - 1.00pm RECEPTION/ADMINISTRATION STAFF Sunday 9.00am - 12 noon We have 20 reception staff across the practice. Our receptionists will be able to offer you help and assistance with general matters including registering with the practice, GP APPOINTMENTS collecting repeat prescriptions, booking in with a clinician and answering any questions A GP consultation session consists of 16-17 appointments which are 10 minutes long. you may have. Each surgery has a secretary who is responsible for all referral letters Each session has 50% of the appointment slots that are released on the day and requested by the doctors. 50% of the routine appointment slots that can be booked two weeks in advance. With ATTACHED STAFF exception to a Monday and the day after a Bank Holiday where all appointments will In addition to our own staff we also have other medical staff attached to our practice. be released on the day ie no pre-bookable appointments. These are health visitors, district nurses, midwives, mental health workers, community matrons and a physiotherapist. TELEPHONE/TRIAGE APPOINTMENTS A GP morning consultation session also consists of telephone/triage appointments. This GENERAL PRACTICE INFORMATION enables the patient to discuss issues that do not warrant a visit to the GP ie advice OPENING TIMES regarding medication. (GP discretion whether the patient will then require an Each of our surgeries is as follows: appointment.) Surgery West Lodge Glenlea Calverley Gables NURSE APPOINTMENTS Monday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm A Nurse consultation session consists of 12 appointments, which are all bookable Tuesday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm two weeks in advance, with two appointments released on the day for any urgent Wednesday 7.30am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm dressings. Dependent on the procedure been performed will dictate the duration Thursday 7.00am - 6.30pm 7.30am - 6.30pm 7.30am - 6.30pm of the appointment.