Virtustream Enterprise Cloud Raises the Bar for Mission-critical Applications David Hanáček Advisory Solutions Architect EMEA, Virtustream [email protected] | @SD_Cloudy GLOBAL SPONSORS Virtustream Enterprise Agenda • Virtustream Cloud Services Introduction • Analysts Perspective • The Forrester Wave: Hosted Private Cloud Services in Europe, Q3 2017 http://www.virtustream.com/lp/2017-Forrester-Wave • Forrester Consulting on Cloud Migration: Critical Drivers for Success http://www.virtustream.com/lp/2017-current-state-cloud- migration • Customers Perspective • Virtustream Storage Cloud • SAP Basis in Enterprise Cloud • Q&A © 2017 Virtustream, Inc. All Rights Reserved. Virtustream Cloud Services Introduction “We bought Joe Tucci's house, unexpectedly we found a few Picasso's in the basement… Virtustream was one of these.” - Michael Dell, #DellEMCWorld17 Leading provider of cloud services for mission-critical enterprise applications, designed for security, performance, compliance and assured service levels. • Focused on enterprise mission-critical applications for 8+ years • Technology leader in cloud security, performance, and management • Recognized by Gartner, Forrester, and Ovum for our enterprise application expertise 4 © 2017 Virtustream, Inc. All Rights Reserved. Digital is Driving Disruption & Innovation CIO’s are under pressure to adapt – to find ways for technology to become a driver of change. Have witnessed the entrance of 62% new competitors as a result of digital technologies Have experienced significant 52% disruption to their industries over the last 3 years Believe it’s a possibility their 45% business model will be obsolete in 3-5 years Source: Dell EMC Digital Transformation Index, 2016 – survey of 4,000 business decision makers across 16 countries 5 © 2017 Virtustream, Inc. All Rights Reserved. Overcome the Bumps in the Road There are challenges with enterprise application migration cost concern for CIOs is re-writing #1 applications to support cloud Plan to migrate more than half of their 64% applications in the next 2 years Identify performance and security as the 62% most important factor in cloud selection Experienced performance issues 89% when migrating mission-critical apps Source: Forrester Consulting Thought Leadership Paper, July 2017, “Cloud Migration: Critical Drivers For Success.” 6 © 2017 Virtustream, Inc. All Rights Reserved. The Right Platform for Enterprise Apps Performance Availability “Force fitting a ‘lift and shift’ approach to migrating some Management Security/ apps, particularly mission-critical ones, often results in Compliance Services firms choosing between cost and performance.” - Lauren Nelson, Forrester Principal Research Analyst Economics Scalability 7 © 2017 Virtustream, Inc. All Rights Reserved. Our Mission To be “the” leader in the market for running mission critical applications in the cloud Characteristics of Mission Critical Workloads… • Typically I/O intensive and stateful • Usually high memory burden on underlying infrastructure • Require external infrastructure resiliency for HA & DR • Generally lack “cloud aware” infrastructure triggers Validated by industry analysts as a leader • Require acute states of database persistence in solving the engineering challenge of running mission-critical applications in a • Mission-critical application landscapes “draft in” multi-tenanted cloud surrounding general purpose workloads © 2017 Virtustream, Inc. All Rights Reserved. What Makes Virtustream Different? Designed from the ground up to address the challenges of mission-critical applications. TECHNOLOGY AUTOMATION ECONOMICS • µVM based resource scheduling • xStream Cloud Management Platform • True consumption pricing – pay only for • xStream management and automation • Integrated application automation resources consumed • Application level availability and • Programmatic onboarding and migration • Public cloud economics and pricing power performance SLAs blueprints & runbooks with private cloud attributes • Robust security & compliance assurance • ITIL based operational and service • µVM workload optimization drives ~40% savings • Full backup, replication, site redundancy management processes • Consumption billing reduces lock -in risk • Federal and Healthcare zones • Complete platform APIs 9 © 2017 Virtustream, Inc. All Rights Reserved. Analysts Perspective The Forrester WaveTM: Hosted Private Cloud Services in Europe, Q3 2017 http://www.virtustream.com/lp/2017-Forrester-Wave Highlights • Virtustream is the only hosted private cloud services provider ranked a leader in Europe – Top ranked vendor in current offerings and strategy – Received the highest scores in security, SLAs, self-service portal and user interface, permissions and roles, contract agreements, innovation roadmap, and planned enhancements • Forrester states that, “for customers looking to host their most complex mission-critical applications, Virtustream really does deserve Source: The Forrester Wave: Hosted Private Cloud Services, Europe, Q3 2017 consideration.” "The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best © 2017 Virtustream, Inc. All Rights Reserved. available resources. Opinions reflect judgment at the time and are subject to change." Virtustream Purpose-Built for Mission Critical Mission Critical General Purpose Cloud-Native Applications Applications Applications Custom Apps © 2017 Virtustream, Inc. All Rights Reserved. Virtustream: Comprehensive Cloud Portfolio MANAGED SERVICES Infra Managed Application Managed Services (AMS) Services (Off-premise) (IMS) (On premise) CLOUD PLATFORM SERVICES H1’18 Cloud Hybrid Virtustream Virtustream Virtustream Virtustream Big Data Native Cloud Enterprise Federal Storage Healthcare Apps (tethered Cloud Cloud Cloud Cloud appliance) ON PREMISES OFF PREMISES © 2017 Virtustream, Inc. All Rights Reserved. Compliance Achieved by Virtustream Enterprise Cloud • ISO 27001:2013 & Shared Assessments • SSAE16, ISAE3402, SOC2 • FISMA • FedRAMP • PCI 3.0 • HIPAA/HiTECH • Cloud Security Alliance STAR • ITAR/EAR • NIST 800-53 (US Government) 15 © 2017 Virtustream, Inc. All Rights Reserved. Key Global Locations London Amsterdam Cork Kaunas (Lithuania) Paris Frankfurt Salt Lake City San Francisco Boyers, PA Tokyo Wash. DC(3) Dubai Osaka Las Vegas Durham, NC Atlanta Riyadh Pune Bangalore Virtustream Enterprise Cloud Data Center Virtustream Storage Cloud Data Center Virtustream Enterprise Cloud and Sao Paulo Virtustream Storage Cloud Data Center Virtustream Federal Cloud FedRAMP Sydney Certified Data Center Key xStream-enabled SP Partners Johannesburg IMS/AMS Command Center Canberra xStream/Viewtrust Development Center © 2017 Virtustream, Inc. All Rights Reserved. What Do Virtustream Customers Say? Our Customers Agree Very impressed with results! ECC on HANA + full Average Dialog Response Time reduced by 50% SAP in the cloud in production costs 40% less! Average DB Response Time has reduced by 60% Nearly 2x application performance response times ” ” Infrastructure costs have reduced by ~50% Queries and Analytics improved by ~40% Cutover completed within 6 months for 700+ VMs Replatformed from pSeries to x86 ” On migration, we saved 50% infrastructure costs and ” significantly improved performance $1.5m in savings in first year, After go-live, we achieved an additional 25% savings $2m in year two in consumption through xStream optimization ” Reduced technology refresh concerns and more agile and efficient IT environment 18 © 2017 Virtustream, Inc. All Rights Reserved. Any EU Customers? Yes! Plastics Injection Company Operating in 60 countries SAP on Virtustream Enterprise Cloud May I talk to them? Yes! Talk to David Customer’s Requirements • Move out of 3rd party Datacenters 3 months after contract signature, incl. version upgrade and OS/DB Migration. • Virtustream has the experience and track record of short term migrations, to HANA. • A scalable and flexible solution. • Virtustream leverages the leading technologies in the market providing the largest scalability within the supported limits defined by SAP. © 2017 Virtustream, Inc. All Rights Reserved. Customer’s Requirements • A Security Policy to support the solution. • Virtustream was recognized by Gartner as the only cloud service provider in the market achieving the maximum classification in terms of security. • All services provided within European Union. • Virtustream provides choice and control to its customers, auditable services delivered from European Union. • A Service Level Agreement. • Virtustream provides a set of standard SLAs that map to most organizations requirements when operating SAP System Landscapes. © 2017 Virtustream, Inc. All Rights Reserved. Customer’s Requirements • A Disaster Recovery/Service Continuity Plan. • Being an enterprise class cloud, focusing on enterprise mission critical applications, Disaster Recovery is built by design into Virtustream’s architecture • Monthly reports covering SLA, Performance Indicators and Resources Usage. • Technical Account Management services, and xStream portal, Customer has full visibility on used capacities. • Weekly operational review meetings, and Quarterly Steering meetings. • Technical