Sydney Harbour Foreshore Authority Annual Report 2007–08 Making the change to sustainable management is not just about being a good corporate citizen, it also makes good economic sense Contents At a glance 1 Managing hallmark events 24 Our people 38 Manage the business 14 Customers and stakeholders 26 Employee development 40 Investment plan reaches Community services 28 Workplace initiatives 40 year three 16 Social initiatives 28 Human resources 41 Business improvement 16 Indigenous initiatives 30 Corporate governance 44 Creating sustainable precincts 18 Education 30 Financial performance 50 Leadership in sustainability 20 Promoting our precincts 32 Appendix 113 Industry accolades 23 Our dynamic events 34 Index 123 Heritage management 24 Supporting other events 37 Contact us 125 At a glance Sydney Harbour Foreshore Authority owns and manages some of the State’s most significant assets, including Sydney’s heritage, cultural and entertainment precincts at The Rocks and Darling Harbour. It is also managing the renewal of Sydney’s newest harbour precinct, Barangaroo, on behalf of the NSW Government. With more than $1.5 billion of assets, the Authority manages significant commercial and retail leases and provides security, cleaning, building maintenance and other facility management services. It also cares for the public domain and 108 heritage buildings, of which 98 are State heritage listed, and undertakes tourism services, marketing and events that attract 41.5 million visitors every year. The Authority also owns White Bay Power Station, Rozelle railway yards and Ballast Point and manages major waterfront assets around Sydney Harbour on behalf of other agencies. Sydney Harbour Foreshore Authority was formed in 1999 under the Sydney Harbour Foreshore Authority Act 1998 to consolidate the work and functions of City West Development Corporation, Darling Harbour Authority and Sydney Cove Authority. Achievements 41.5 million 41.5 million people* visited 2007–08 The Rocks and Darling Harbour. 80/20 Barangaroo Launched an 80/20 sustainability Commenced the first stage of strategy targeting a reduction of development of Barangaroo, carbon emissions of The Rocks and the city’s biggest urban renewal Darling Harbour by 80 per cent by project in a generation. 2020, with carbon neutrality across the Authority’s business operations by 2010. $46.5 million Invested $46.5 million in revitalising precincts including enhancing the 5 Stars uniqueness and value of The Rocks Gained Australia’s first 5 Star and Darling Harbour. Green Star Office Design rating for a heritage listed building at 88 George Street, The Rocks. $52.4 million Achieved a total operating lease revenue of $52.4 million from property in The Rocks, Darling Harbour and surrounds. Aboriginal 2,500 Shared expertise in archaeology, agreement sustainability, heritage and Signed a Principles of Cooperation interpretation with more than 2,500 agreement with the Metropolitan delegates at five key conferences. Local Aboriginal Land Council. *The number of people movements recorded. See page 37 for details on how figures are calculated. Sydney Harbour Foreshore Authority Annual Report 2007–08 1 Our vision To make unique places in Sydney that the world talks about Our purpose To create and sustain living places and great experiences The Authority does this by: Managing places profitably and socially to deliver excellence in our role as manager for Sydney’s significant waterfront and other precincts, balancing visitor, community and commercial expectations. As custodian, to ensure the preservation and interpretation of our natural and cultural heritage. Promoting places effectively to capitalise on the economic and cultural worth of our places, as core attractions for both visitors and Sydneysiders. Developing places responsibly to demonstrate leadership in creating quality environments that are enriching, diverse, accessible and sustainable. To add value by redeveloping surplus government land through a highly-skilled organisation. Managing the organisation efficiently to meet customer and stakeholder needs and expectations. 2 Sydney Harbour Foreshore Authority Annual Report 2007–08 Sustainability The Authority recognises the effects of our way of life on the environment and has placed sustainability, social responsibility and economic viability at the very core of its management of Darling Harbour, The Rocks and Barangaroo. Our commitment to developing sustainable management practices for our precincts as well as the organisation itself is encapsulated in two groundbreaking targets: • to become carbon neutral in our occupied buildings, public domain and events by 2010 • to reduce the carbon emissions of The Rocks and Darling Harbour by a massive 80 per cent by 2020. The organisation aims to achieve these by setting tangible goals not only for emission reductions, but also for other key areas of sustainability including the recycling or composting of 80 per cent of all waste and reducing potable water consumption by 80 per cent across all its precincts. Making the change to sustainable management practices is not just about being a good corporate citizen, it also makes good economic sense. The Authority wants to play a leadership role in sustainability by making a real commitment to reducing its impact on the environment. This symbol identifies the Authority’s key sustainability achievements and initiatives. These achievements are also referenced in the sustainability index on page 124. Sydney Harbour Foreshore Authority Annual Report 2007–08 3 Our places Sydney Harbour Foreshore Authority is responsible for Sydney’s most historically and culturally significant waterfront locations. Lavender The Authority is responsible for the care, protection, Bay management and promotion of this land and its Luna Park important buildings. The Rocks and Circular Quay Kirribilli The Rocks is located at the northern part of the Sydney CBD occupying the peninsula between Circular Quay and the Harbour Ballast Point Sydney Harbour Bridge. It is the place where the first European settlers came Bridge ashore in 1788. In The Rocks, the Authority owns and maintains 94 heritage buildings. Walsh Bay It also manages 282 retail and commercial tenants including waterfront cafes, restaurants, bars and contemporary shopping, as well as 114 stallholders of The Rocks Market and 23 residential tenants. The Authority is committed to ensuring The Rocks is a vibrant place that offers a diversity of experiences for all our visitors while protecting and enhancing its heritage. With a growing residential population and Circular The an increasing workforce, The Rocks is changing from a tourist Quay Rocks destination to an intimate village with a new relevance to both locals Barangaroo and Sydneysiders. Balmain Farm Darling Harbour Cove Darling Harbour was created as a gift to the nation in celebration of Australia’s bicentenary. Since its opening in 1988, Darling Harbour White Garden Bay Island has continued to be a place of celebration for the people of Sydney, as well as a hugely popular tourist destination. At Darling Harbour, the Authority oversees the management of 159 tenancies comprising King waterfront cafes, restaurants and bars, contemporary shopping, Street CBD berths and many of Sydney’s top attractions. Wharf Pyrmont Elizabeth The Authority is committed to maintaining Darling Harbour as one Bay of the world’s best waterfront leisure, entertainment and business Woolloomooloo destinations for Sydneysiders and visitors alike. In addition to the many tenancies the Authority manages in The Rozelle Bay Rocks and Darling Harbour, the organisation is also responsible Rozelle Cockle for 21 tenancies at Pyrmont, Rozelle, Lilyfield and White Bay. Bay Blackwattle Barangaroo Lilyfield Bay Darling Barangaroo, formerly known as East Darling Harbour, is a 22-hectare Harbour waterfront site on the western side of Sydney’s CBD. Following Key relocation of stevedoring operations from the site in 2007, Barangaroo Ultimo Legislative boundaries (Sydney now provides a unique opportunity to support the future growth of Harbour Foreshore Authority Act 1998) Sydney’s CBD and return a vibrant public space to the community Glebe after more than 100 years of industrial use. Major owned or managed lands (Boundaries are indicative only) The renewal will involve up to $2.5 billion in construction between 2009 Annandale Land cared for, controlled and and 2020 and accommodate more than 15,000 workers. It will restore managed on behalf of other agencies an entire harbour headland and deliver the last link in a 14-kilometre foreshore walk from Woolloomooloo to Anzac Bridge. N Barangaroo will be a new global benchmark in sustainable Leichhardt W E waterfront design. It will be designed, built and managed using world’s Sydney best practice sustainability principles and processes. Sustainability, S including minimising energy and water consumption and waste, along with bolstering social engagement and inclusion, will be central objectives for Barangaroo’s renewal. 4 Sydney Harbour Foreshore Authority Annual Report 2007–08 Sydney Harbour Foreshore Authority Annual Report 2007–08 5 Measuring our performance Our success is measured by a balanced scorecard approach that values four key business outcomes: managing the business, customers and stakeholders, our people and financial performance. Within this framework, nine strategic objectives were developed for 2007–08 in line with the priorities of the NSW State Plan. In order for our results to be evaluated