Zimbra Web Client User Guide Advanced Web Client Zimbra Collaboration 8.7 Legal Notices Copyright © 2016 Synacor, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. ZIMBRA is a trademark of Synacor, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Synacor, Inc. 40 La Riviere Drive, Suite 300 Buffalo, New York 14202 www.synacor.com Zimbra Collaboration 8.7 February 2016 Table of Contents 1 Setting Up Your Account . .13 Using Advanced and Standard Versions . 13 Using the Touch Client . 13 Signing In and Signing Out . 14 Sign In . 14 Sign Out . 14 Choose a Default Client Version . 14 If Your Session Expires . 15 Changing Your Password . 15 Navigating the Zimbra Web Client . 16 Use Keyboard Shortcuts . 17 Use Browser Tools . 18 Get Help . 18 Personalizing Your Account . 18 Change the Theme . 18 Change Font and Size . 18 Change Your Default Time Zone . 18 Change the Language . 19 Change Text Direction . 19 Move the Reading Pane . 19 Change the Pane Size . 19 Accessing External Accounts . 19 Add an External Account . 20 Set Up POP Behavior for Your Account . 21 Using Exchange Web Services (EWS) . 22 Clients Supported for EWS . 22 Configure Mac Outlook . 22 Configure Mac Native Mail Client . 22 2 Managing Your Email . 23 Customizing Your Mailbox Initial View . 23 View Email Messages by Conversation . 24 Change the Message View . 24 Using Zimlets . 24 Enable or Disable a Zimlet . 24 Using A Reading Pane . 24 Turn Reading Pane On or Off . 25 Set the Reading Pane for Marked as Read Behavior . 25 Changing How Often Your Account Checks for New Mail . 25 Setting Desktop Alerts For New Email Messages . 25 Moving Less Important Mail Out of the Inbox . 26 Automatically Forwarding Messages You Receive . 26 Receiving New Mail Notification to Another Email Address . 27 Marking Multiple Messages for the Same Action . 27 Delete more than one message at once . 27 Tag more than one message at once . 27 Print more than one message at once . 28 Forward more than one message at once . 28 Moving Email Messages . 28 Sorting Messages in the Content Pane . 29 Group Messages . 29 Removing Spam . 29 Mark Email as Spam . 29 Mark Email as Not Spam . 30 Empty the Junk Folder . 30 Spam Mail Options . 30 Maintaining a Trusted Addresses List . 30 Finding the Origin of an Email Message . 31 Managing Your Account Quota . 31 Reduce the Size of Your Mailbox . 31 Folder Information . 32 Setting Up an Out of Office Message . 32 Subscribing to RSS Feeds . 32 Reading Mail . 33 Read a Message in Conversation View . 33 Read a Message in Single Message View . 33 Mark a Message or Conversation as Unread . 34 Opening Attachments to an Email Message . 34 View Attachments . 34 Remove Attachments . 35 Preview Attachments . 35 View Attachments as HTML . 35 Displaying Messages in HTML Format or Plain Text ..