Contract between The Scottish Ministers and Reliance Secure Task Management Ltd for the Provision of Prisoner Escort & Court Custody Services in Scotland Contract No. 00339 3 November 2003 Confidentiality No part of this document may be disclosed orally or in writing, including by reproduction, to any third party without the prior written consent of SPS. This document, its associated appendices and any attachments remain the property of the Authority and will be returned upon request. Scottish Prison Service Form Of Contract Contract No. 00339 Contract Between The Scottish Ministers, referred to in the Scotland Act 1998, represented by the Scottish Prison Service whose Headquarters are Calton House 5 Redheughs Rigg EDINBURGH EH12 9HW (hereinafter called “the Authority”), of the first part and Reliance Secure Task Management Ltd (Company number 2057887) whose Registered Office is Boundary House Cricketfield Road Uxbridge Middlesex UB8 1QL (hereinafter called “Service Provider”), of the second part The Authority hereby appoints the Service Provider and the Service Provider hereby agrees to provide for the Authority, the Services (as hereinafter defined) on the terms and conditions set out in this Contract. The Authority agrees to pay to the Service Provider the Charges due in terms of the Contract, in consideration of the due and proper performance by the Service Provider of its obligations under the Contract. The Service Provider agrees to look only to the Authority for the due performance of the Contract and the Authority will be entitled to enforce this Contract on behalf of the Scottish Ministers. The Contract shall consist of this Form of Contract (comprising this and the following page) and the six Schedules annexed hereto which shall be deemed to form, and to be read, and to be construed, as part of the Contract, declaring that references in the Contract to a Schedule shall, unless the context otherwise requires, be held to be references to the relevant Schedule forming part of this Contract. In the event of conflicts between the Schedules, they shall take precedence in the order listed: (i) Schedule 3 Contract Conditions (ii) Schedule 1 Service Specification (iii) Schedule 4 Charges (iv) Schedule 2 Performance Management including Appendix A (v) Schedule 5 Premises (vi) Schedule 6 Implementation Plan (vi) Any other documents expressly incorporated in terms hereof. This Contract shall constitute the entire agreement between the parties as to the provision of Services. This Contract shall supersede and take the place of all documents, minutes of meetings, letters or notes, which may be in existence at the date hereof and all statements, representations and warranties which may have been made by or on behalf of the parties hereto. The Service Provider recognises and agrees that notwithstanding the foregoing, nothing in this Contract shall be construed as affecting any liability in law upon the Service Provider for any misrepresentation made to the Authority, which may have induced the Authority to award and enter into this Contract. The Contract shall commence on the Contract Commencement Date namely 24 October 2003 until the Initial Expiry Date subject always to (a) the Authority‟s right to extend the Initial Expiry Date and (b) the Authority‟s right of earlier termination of the Contract all in terms of the Contract. In this Contract: (a) all references to Schedules are references to Schedules to this Contract; and (b) words and phrases used shall have the meanings ascribed to them in any part of the Contract. The Scottish Ministers (Authority) Signature: ________________________________ Witness: ___________________________ Name: ________________________________ Name: ____________________________ Title: ________________________________ Address: ________________________________ Date: ________________________________ Place: ________________________________ Reliance Secure Task Management Ltd (Service Provider) Signature: ________________________________ Witness: ___________________________ Name: ________________________________ Name: ____________________________ Title: ________________________________ Address: ________________________________ Date: ________________________________ Place: ________________________________ End Of Section This is Schedule 1 referred to in the foregoing Contract dated 3 November 2003 between the Scottish Ministers and Reliance Secure Task Management for the Provision of Prisoner Escort and Court Custody Services in Scotland Contract Reference 00339 PRISONER ESCORT AND COURT CUSTODY SERVICES FOR THE SCOTTISH CRIMINAL JUSTICE SYSTEM IN SCOTLAND SCHEDULE 1 SERVICE SPECIFICATION TABLE OF CONTENTS 1. GENERAL PRINCIPLES ................................................................................................................... 5 1.1 Introduction .......................................................................................................................................... 5 1.2 Enabling Legislation ............................................................................................................................ 5 1.3 Other Legislation .................................................................................................................................. 6 1.4 Escort Monitor ...................................................................................................................................... 6 1.5 Her Majesty’s Chief Inspector of Prisons for Scotland ...................................................................... 7 1.6 Government Policy ............................................................................................................................... 7 1.7 Prisoner Escort Documentation ........................................................................................................... 7 2. PRISONER ESCORTING AND COURT CUSTODY MANAGEMENT .................................... 7 2.1 Custody, Care and Effectiveness ......................................................................................................... 7 2.2 Routine Operational Communications ................................................................................................ 8 2.3 Personal Responsibility of Staff ........................................................................................................... 8 2.4 Strategic Planning ................................................................................................................................ 8 2.5 Health & Safety and Hygiene .............................................................................................................. 8 2.6 Fire Precautions ................................................................................................................................... 8 2.7 Environmental Health Regulations ..................................................................................................... 8 3. THE PRISONER – GENERAL PRINCIPLES ................................................................................ 9 3.1 Rights of Prisoners ............................................................................................................................... 9 3.2 Range of Possible Classes of People in Custody ................................................................................. 9 3.3 Confinement and Allocation of Prisoners ........................................................................................... 9 3.4 Extreme Security Escorts (formerly Category ‘A’ Prisoners) ........................................................... 9 3.5 Prisoner Policies and Strategies ......................................................................................................... 10 3.6 Scottish Prisons Complaints Commission ......................................................................................... 10 3.7 Prisoners’ Request and Grievance Procedures ................................................................................. 10 4. STAFF MATTERS AND CERTIFICATION OF PCOs ............................................................... 11 4.1 Staff Identification and Uniform ....................................................................................................... 11 4.2 Staff Complement ............................................................................................................................... 11 4.3 Staff Selection and Recruitment ........................................................................................................ 11 4.3.2 Personnel ............................................................................................................................................. 12 4.3.3 Sub-Contracted Staff ......................................................................................................................... 12 4.3.4 Security Vetting and Approval of Staff .............................................................................................. 12 4.4 Training Policy & Programmes ......................................................................................................... 13 4.5 Certification of PCOs ......................................................................................................................... 14 4.6 Withdrawal of Certificate ................................................................................................................... 14 4.7 Control and Restraint (C & R) Techniques Training