SUSTAINABILITY REPOR T FISCAL YEAR 2012 ABOUT CARNIVAL CORPORATION & PLC Our Global Brands The power of our global brands Our mission is to take the world on vacation and deliver exceptional experiences through many of the world’s best known cruise brands that cater to a variety of different geographic regions and lifestyles, all at an outstanding value unrivaled on land or at sea. United Kingdom North America Seattle, United States Miami, United States Santa Clarita, United States Corporate Headquarters Ports-of-Call A GLOBAL CRUISE COMPANY Typical Cruise Ship Carnival Corporation & plc is a global cruise company and one of the largest Travel Pattern vacation companies in the world. Our portfolio of 10 leading cruise brands comprises the most recognized cruise brands in North America, the United Kingdom, Germany, Southern Europe, Australia and Asia, and offers a wide range of holiday and vacation products to a customer base that varies broadly in terms of cultures, languages and leisure-time preferences. Carnival Corporation & plc 2 Sustainability Report Fiscal Year 2012 ABOUT CARNIVAL CORPORATION & PLC Our Global Brands Carnival Grand Totals Fiscal 2012 Revenues $15,382 million Average Number of Employees 90,000 Guests 9.8 million Ships 100 Ports-of-Call 700+ Germany Europe Emerging Asia Market Italy and Spain Australia Australia Operating Line Headquarters: Carnival Cruise Lines—Miami, Florida Princess Cruises—Santa Clarita, California Holland America Line—Seattle, Washington Seabourn— Seattle, Washington Cunard—Southampton, U.K. P&O Cruises (UK)—Southampton, U.K. AIDA Cruises—Rostock, Germany Ibero Cruises—Barcelona, Spain Costa Cruises—Genoa, Italy P&O Cruises (Australia)—Sydney, Australia Carnival Corporation & plc 3 Sustainability Report Fiscal Year 2012 ABOUT CARNIVA L CORPORATION & PLC COMPANY INFORMATION • Holland America Line, which operates Holland The name of our Company is Carnival Corporation America Line and Seabourn; and & plc, referred to in this Sustainability Report • Princess Cruises. as “Carnival.” Carnival Corporation & plc has a Carnival also operates Holland America subsidiary Operating Line, Carnival Cruise Lines, Princess Alaska Tours, the leading tour company referred to in this report as “Carnival Cruise Lines.” in Alaska and the Canadian Yukon. Carnival Corporation is incorporated in Panama, Carnival has operations worldwide. Each year and Carnival plc is incorporated in England and Carnival ships visit hundreds of ports around the Wales. Carnival Corporation and Carnival plc globe. In 2012, we visited over 700 ports. operate a dual-listed company (DLC), whereby the businesses of Carnival Corporation and Carnival plc are combined and they function as a single SCALE OF ORGANIZATION economic entity through contractual agreements Carnival employs approximately 76,000 crew EMERGING CRUISE REGIONS between separate legal entities. members on board our ships at any given time. During the past five years, we have doubled our Shareholders of Carnival Corporation and Our shoreside operations have approximately guest sourcing from emerging markets, a trend ,400 full-time and 4,300 part-time/seasonal Carnival plc have the same economic and voting 9 we expect will continue in the future. We are employees. As of January 22, 2013, we operated interest but their shares are listed on different focused on the growth of emerging cruise regions. 100 cruise ships, with a total capacity of 202,784 stock exchanges and are not fungible. Carnival In 2013, we will capitalize on the increasing popu- guests. During fiscal 2012, we carried more than Corporation is traded on the New York Stock larity of cruising in Asia with the deployment of 9.8 million guests. Carnival’s product offerings Exchange (NYSE) under the symbol CCL. Carnival a second Costa ship in China and the launch of a provide our guests with exceptional vacation plc is traded on the London Stock Exchange (LSE) new Princess program for the Japanese vacation experiences at an outstanding value, and our under the symbol CCL and under the symbol CUK market. As a result of the initial success of the success has made us one of the most profitable as an American Depository Share on the New York Princess launch, Princess has announced the companies in the leisure industry. Our fiscal 2012 Stock Exchange. addition of a second ship to Japan in 2014. We revenues were approximately $15.3 billion. Total believe the growing prosperity and size of the fiscal assets at November 30, 2012 were approxi- SERVICES AND OPERATING STRUCTURE Asian vacation market provides significant poten- mately $39.1 billion. Carnival’s respect for the past, focus on the tial for future growth. present, and planning for the future have enabled Table 1.1—Business Dimensions and Direct Economic our Company to build a rich portfolio of distinct Value Generated and Distributed1 (EC 1) SIGNIFICANT CHANGES brands. Although our brands are different in terms During fiscal 2012, there was a net increase of Fiscal Year of product, style and amenities, there are three one ship owned and operated by Carnival’s traits that they all share—each is one of the most 2010 2011 2012 Operating Lines1 : Business Dimensions suc cess ful in its respective area, each has a well- • Carnival Breeze was added to Carnival Cruise known brand name, and each has a responsibility Guests (in thousands) 9,147 9,559 9,829 Lines, to operate sustainably. This leadership, visibility Guest Capacity2 191,464 195,872 202,784 • AIDAmar was added to AIDA Cruises, and and shared responsibility unite our brands and allow Number of Ships 98 99 100 • Pacific Sun left P&O Cruises (Australia). for coordination of sustainability efforts across Average Number of Employees 87,000 90,000 90,000 the organization. Carnival utilizes an “Operating There were no other significant changes during Financial Data (in US$ Millions) Line” structure to manage the Company. During the reporting period regarding size, structure, or Revenue $14,469 $15,793 $15,382 fiscal 2012, the following Carnival Operating Lines ownership of Carnival. operated and managed one or more of our brands: Total Assets $37,490 $38,637 $39,161 Operating Costs $12,122 $13,538 $13,740 • AIDA Cruises; CONTACT US Payroll and Related $ 1,611 $ 1,723 $ 1,742 For questions or to provide feedback regarding this • Carnival Australia, which operates P&O Cruises Dividends $ 315 $ 787 $ 1,168 Sustainability Report or its contents, please contact: (Australia); Interest Expense, Net of • Elaine Heldewier, Director Sustainability Programs • Carnival Cruise Lines; Capitalized Interest $ 378 $ 365 $ 336 or Karina Hilton Spiegel, Manager Sustainability • Carnival UK, which operates Cunard and P&O Income Tax Expense, Net $ 1 $ — $ 4 Programs at Corporate Maritime Policy Carnival Cruises (UK); (1) Per fiscal 2012 Annual Report on Form 10-K. Corporation & plc., 3655 N.W. 87th Avenue, Miami, Florida 33178-2428 U.S.A. or email us at: • Costa Cruises, which operates Costa Cruises (2) Capacity is based on two guest per cabin. [email protected] and Ibero Cruises; (1) Costa Concordia was removed from the ship count on November 30, 2011 Annual Report on Form 10-K. ADDITIONAL DISCLOSURES : Additional details relating to the Company Information, Services and Operating Structure sections are disclosed in the Carnival 2012 Annual Report to Shareholders, and in the Annual Report on Form 10-K on the Carnival Corporation website (www.carnivalcorp.com). Carnival Corporation & plc 4 Sustainability Report Fiscal Year 2012 SUSTAINABILITY REPORT FISCAL YEAR 2012 Report Contents PAGE SECTION PAGE SECTION 2 About Carnival 29 Community • Our Global Brands • Impacts on the Community • Corporate Information • Emergency Aid and Relief • Investing in Communities 5 Table of Contents • Philanthropic Activities • Awards and Recognition 6 Chairman’s Statement • Public Policy Positions 8 About This Report 35 Environment • Materiality and Scope • Environmental Management • Stakeholder Feedback • Climate Change and Air Emissions • Framework and Guidelines • Energy, Water and Waste • Carnival’s Response to Climate Change 9 Corporate Governance and Air Emissions • Board of Directors • Regulatory Compliance • Executive Compensation • Biodiversity • Commitments to External Initiatives • Overview of the Main Environmental and 49 P eople Safety Regulations • Workforce • Creating Positive Work Environments 17 Risk Management • Carnival’s First Female Captain • Risks and Opportunities • Employee Performance, Career • Enterprise Risk Management Development and Turnover • HESS Management, Audits and • Human Rights and Child Labor Performance Reporting • Guest Satisfaction, Privacy, Feedback and Complaint Resolution 21 Operating Responsibly • Guest and Crew CareTeam • Health • Security 53 Performance Data • Costa Concordia • Safety 58 Declaration of GRI 3.1 and External Assurance • Training 62 Glossary 65 GRI Index Carnival Corporation & plc 5 Sustainability Report Fiscal Year 2012 CHAIRMAN’S STATEMENT While our Company has changed over the years, one area We continue to focus on managing costs and remains constant—our commitment to serving the community. reducing our greenhouse gas (GHG) footprint. Our founder, my father, the late Ted Arison, believed strongly in We have made significant strides toward reducing the importance of giving back. This philosophy was ingrained in both fuel consumption and the resulting GHG emissions. In 2013, we expect to reduce fuel con- our Corporate culture early on. We strive each and every year to sumption