National GreenPoweerTM Acccreditation Program Annual Compliance Audit for 1 January 2011 to 31 December 2011 A Report for the National GreenPower Steering Group Prepared by Clear Environment Pty Ltd March 2013 National GreenPowerTM Accreditation Program Contents 1. Introduction ........................................................................................................................................ 5 1.1 Background ......................................................................................................................... 5 1.2 Scope of Audit ..................................................................................................................... 5 1.3 Audit Methodology .............................................................................................................. 6 1.4 Limitations and Exceptions ................................................................................................. 7 1.5 Conflict of Interest ............................................................................................................... 8 1.6 Structure of the Report ........................................................................................................ 8 1.7 Key Terms ........................................................................................................................... 8 2. National GreenPower Accreditation Program ................................................................................... 9 2.1 Overview ............................................................................................................................. 9 2.2 GreenPower Program Rules ............................................................................................... 9 2.3 GreenPower Products ....................................................................................................... 13 2.4 GreenPower Generators .................................................................................................... 15 Please note that some of the totals do not sum exactly due to rounding. .................................. 16 3. Summary of Findings ....................................................................................................................... 18 3.1 Introduction ....................................................................................................................... 18 3.2 Summary Data .................................................................................................................. 18 Note that some of the totals do not sum exactly due to rounding. .............................................. 18 3.3 Summary of Audit Findings ............................................................................................... 18 4. ActewAGL – GreenChoice .............................................................................................................. 29 5. ACXargyle – GreenPower ............................................................................................................... 30 6. AGL – GreenPower ......................................................................................................................... 31 7. Alinta – GreenPower ....................................................................................................................... 32 8. Aurora – AuroraGreen ..................................................................................................................... 33 9. Australian Power and Gas – Greentricity ........................................................................................ 34 10. Click Energy – ClickNatural ........................................................................................................... 35 11. Climate Friendly – GreenPower .................................................................................................... 36 12. COzero – GreenPower .................................................................................................................. 37 13. Dodo Power & Gas – GreenPower ............................................................................................... 38 14. Ecofund Queensland – Resource ................................................................................................. 39 15. Energy Pacific – Pacific Hydro ...................................................................................................... 40 ii | NSW Trade & Investment, March 2013 National GreenPowerTM Accreditation Program 16. Ergon Energy Queensland – Clean Energy .................................................................................. 41 17. ERM Power – ERM Green Energy ................................................................................................ 42 18. Horizon Power – GreenSelect ....................................................................................................... 43 19. Lumo Energy Australia – Lumo Life VIC ...................................................................................... 44 20. Lumo Energy (NSW) – Lumo Life NSW ........................................................................................ 45 21. Lumo Energy (QLD) – Lumo Life QLD .......................................................................................... 46 22. Lumo Energy (SA) – Lumo Life SA ............................................................................................... 47 23. Momentum – Green Energy .......................................................................................................... 48 24. Neighbourhood Energy – GreenLight ............................................................................................ 49 25. Origin Energy – Business Green ................................................................................................... 50 26. Origin Energy – CountryGreen ...................................................................................................... 51 27. Origin Energy – EcoPower ............................................................................................................ 52 28. Origin Energy – EcoSaver ............................................................................................................. 53 29. Origin Energy – Green Earth ......................................................................................................... 54 30. Origin Energy – Earth’sChoice ...................................................................................................... 56 31. Origin Energy – INgreen ................................................................................................................ 57 32. Pangolin – GreenPower for Tenants ............................................................................................. 59 33. Perth Energy – PE GreenPower ................................................................................................... 60 34. Power and Water Corporation – Territory Green Power ............................................................... 61 35. PowerDirect – Green Direct .......................................................................................................... 62 36. Progressive Green – Green Power Edge ...................................................................................... 63 37. Red Energy – Evergreen ............................................................................................................... 64 38. Simply Energy – Simply Green 100 .............................................................................................. 65 39. Simply Energy – Simply Green ..................................................................................................... 66 40. Simply Energy – Green@Work ..................................................................................................... 67 41. Synergy – NaturalPower................................................................................................................ 68 42. Synergy – EasyGreen ................................................................................................................... 69 43. TRUenergy – TRUenergy Green ................................................................................................... 70 44. TRU Pure – PureEnergy................................................................................................................ 72 iii | NSW Trade & Investment, March 2013 National GreenPowerTM Accreditation Program Tables Table 1: Structure of the Report ............................................................................................................ 8 Table 2: Definition of Key Terms ........................................................................................................... 8 Table 3: Summary of Criteria in Sections 3 and 4 of Program Rules ................................................... 9 Table 4: GreenPower Products offered during the 2011 Settlement Period ....................................... 14 Table 5: Summary of LGC Sources during 2011 Settlement Period .................................................. 16 Table 6: GreenPower Generator Types used by GreenPower Products during 2011 Settlement Period ........................................................................................................... 16 Table 7: Summary of Customer Numbers 2011 .................................................................................