CART projects 100% payback in 36 months with high-performance, low-TCO IT infrastructure • Backup/Recovery/Archiving • Enterprise Storage of Dell servers, desktops, • Flexible Computing • Power & Cooling laptops and storage • Virtualization “ We needed a complete infrastructure to encompass two central offices, nine toll plazas and partners within the government’s required timeframe.” André Fernando Possebon Agua, IT Manager, CART Photograph by Olício Pelosi. Customer Profile Company: Concessionária Auto Raposo Tavares (CART) Industry: Transportation Country: Brazil Employees: 500 Web: www.cart.invepar.com.br Benefits Business Need •6 3 months to payback CART faced the challenge of building a distributed business from the • 7-person IT staff supports 500 ground up in support of growing IT operations including consolidation of nine toll plazas and two headquarter sites with a fully redundant IT employees and 600 partners infrastructure optimized for virtualization. • 2 hours per week spent administering storage due to Solution the simplicity of Dell EqualLogic Dell was chosen to design and implement two redundant data centers storage supporting desktop and server virtualization using Dell™ PowerEdge™ servers, Dell OptiPlex™ desktops, Dell Latitude™ laptops, Dell EqualLogic™ storage and Dell PowerVault™ tape libraries. Countries around the world are deregulating certain industries and looking to the private sector for innovative approaches to solving problems more efficiently. In Brazil, for instance, the Invepar Group owns concessions that manage Technology at Work the Rio de Janeiro subway and recently Services “ The biggest the Corredor Raposa Tavares, a stretch challenge when of approximately 276 miles of highway Dell™ Consulting Services and country roads linking the cities – Design and Implementation starting up a of Bauru, Ourinhos and Presidente – Training Epitácio in the state of São Paulo. Dell Support Services company is finding Concessionária Auto Raposo Tavares a partner that will (CART) was formed in 2009 to manage Hardware these roadways, provide maintenance Dell EqualLogic™ PS6000E and be there in case and improvements to the roads, and PS6000XV iSCSI SANs operate medical emergency services ™ of need. We opted and mechanical services for drivers. Dell Latitude E5500, E4200 and ® ™ In addition to nine toll plazas, the E4300 laptops with Intel Core for Dell, due to 2 Duo processors company has its main data center the advantages of in Bauru, divided between separate Dell OptiPlex™ 760 and 360 administrative headquarters and desktops with Intel Core 2 Duo having a partner operational headquarters, to provide processors that offers excellent redundant disaster recovery capabilities. Dell OptiPlex FX160 FLX diskless desktops with Intel Atom™ customer service in Building a new IT infrastructure processors 230 series CART faced the major challenge Dell PowerEdge™ R710 servers with addition to state-of- of creating a new company and IT Intel Xeon® processors 5600 series the-art technology.” infrastructure to support operations which included building a new fully Dell PowerEdge R610 servers with Emerson Thomazini, redundant data center capable of Intel Xeon processors 5500 series IT Coordinator, CART serving the nine toll plazas and the Dell PowerEdge T610 servers with demands of 500 employees and Intel Xeon processors 5500 series partners in road maintenance and Dell PowerVault™ TL2000 tape concessions. CART needed an IT libraries solution at its headquarters that could integrate toll plazas without downtime. Dell Precision™ T3400 workstation CART contacted Dell, HP and IBM to with Intel Core 2 Duo processors make proposals. Dell 17” Flat Panel Monitors With efficiency as a key design Software requirement, CART wanted to virtualize servers to reduce hardware costs, Microsoft® Office 2007 space needs and power consumption. Microsoft SQL Server® 2008 The company also wanted a virtualized database desktop solution that could be used by employees with minimum involvement Citrix Virtualization Xenserver 5.5 of IT. The virtualization projects were Windows Server® 2008 Enterprise well underway with another provider Windows XP SP2 using Citrix XenServer, and CART needed a hardware and software Windows 7 solution to support the initiatives. Dell proposed a solution consisting In addition, Dell Services deployed the of 11th generation Dell PowerEdge Dell PowerVault tape libraries for local R710, R610 and T610 servers with tape backup. Dell also deployed 21 Dell Intel Xeon processors 5600 and 5500 PowerEdge servers and delivered the series and Dell EqualLogic PS6000XV flex clients, desktops and laptops under and PS6000E iSCSI storage. For the a very challenging deadline and met the desktop virtualization solution, Dell company’s expected timeframe. Dell recommended Dell OptiPlex FX160 centralized all Microsoft licensing for FLX diskless desktops for the toll booth the office and virtualized environment, operators, and Dell OptiPlex 760 and and finished the project by providing 360 desktops for other employees. Dell EqualLogic training. provided Dell Latitude E5500 laptops for managers and directors and Dell Helpingo t meet budgets Latitude E4300 notebooks for the toll Dell was the only company capable of plaza maintenance team who required delivering a solution with a single point mobility. For high-capacity graphics of contact for hardware and software processing Dell suggested a Dell support and with the capability for Precision T3400 workstation. A Dell sourcing products in a collaborative PowerVault TL2000 tape library would way with other manufacturers. “ We submit all our provide redundant storage for each “The biggest challenge when starting up location that could be taken offsite for projects to an a company is finding a partner that will the safety of the company’s data. be there in case of need,” says Emerson evaluation by a Dell High availability Thomazini, IT Coordinator, CART. “After engineering team, storage environment careful consideration of the possible vendors, we opted for Dell, due to the In order to optimize the environment, which helps us fulfill advantages of having a partner that Dell Consulting Services designed the offers excellent customer service in our goals in terms project’s architecture and performed addition to state-of-the-art technology. infrastructure sizing. This would ensure Dell also provided the extra advantage of turnaround time, that CART got the most value out of the of having a sales location in the city technology it purchased. Dell Services quality and budget.” where we are based, which can provide configured 11 EqualLogic storage area us with customized services. We submit Emerson Thomazini, network (SANs) for centralized data, the all our projects to an evaluation by a IT Coordinator, CART disaster recovery site and for each of Dell engineering team, which helps us the toll plazas. fulfill our goals in terms of turnaround EqualLogic provides CART with a time, quality and budget.” broad choice of cost-efficient, highly Dell also engaged a business partner, scalable Internet SCSI (iSCSI) storage JBR, increasing the interaction with area network (SAN) arrays, which it took the client locally, which offered Dell advantage of to simplify deployment, excellent coverage and continuity in management and data protection. its relationship with CART. Because of the software package included with EqualLogic arrays, CART Excellent TCO can easily and efficiently backup and CART is pleased with the outcome protect its entire IT infrastructure, while of the project and is enjoying all avoiding the investment required for the performance it needs to run its Fibre Channel. Microsoft SQL Server 2008 databases, For instance, to ensure high availability, Microsoft Exchange 2007, Citrix XenApp the headquarters and central and Microsoft Office applications. administration data is replicated daily The company has already purchased between locations using the built-in two more Dell EqualLogic PS6000XV replication capabilities of the Dell and considers EqualLogic the best EqualLogic iSCSI SANs to guarantee possible choice in storage. “We added high availability in case of a disaster. two more units with 4 terabytes solution with excellent TCO. Dell was volume and increased our processing responsible for helping CART to go and memory management speeds live with its two central offices, nine by adding the units,” says Lucas Picão toll plazas and partners within the Pereira, System Analyst. “We added government’s required timeframe.” the units without having to bring down CART is currently looking to upgrade the environment, and it took about and acquire equipment for new service 15 minutes.” locations throughout the roadway, For the central management sites in and is again turning to Dell to meet its Bauru, Dell defined a mission-critical needs. “Looking to keep a redundant SLA of 24x7 with a four-hour response environment, we have recalculated the window. For the toll plazas, Dell virtual machine memory consumption customized support according to and will proceed to upgrade the R610 its capability reach them. “For some and R710 servers in both headquarters of the most distant sites, we do not sites,” says Thomazini. “CART will also have a four-hour window, but the purchase more Dell laptops to increase very few calls we have had have been the mobility of its users. answered in the shortest possible time, “We’ve learned a lot working with Dell, and we are very pleased with Dell’s while being able to apply