AUTUMN ISSUE 2020 Every flight begins a t the airport. Build Back Better Sustainability goals continue despite the sanitary and economic crisis 30th ACI EUROPE Annual COVID-19 health Airports in focus Assembly & Congress measures All the latest from Aena, Hamburg, Istanbul, Live from the Skyhall at Restoring public Swedavia and much more Brussels Airport confidence in air travel Tag it easy. Self-Adhesive Linerless Tags for Baggage at Airports. Easy. Fast. Clean. Passengers love the fact Airports & Airlines increase Creating no waste saves that they can’t make a the bagdrop capacity by cleaning cost and keeps mistake tagging their bag. 200% and staff will enjoy the terminal floor free from the increased service role slippery paper. towards passengers. If you have any questions about this magic tag, please contact us at +31 348 560 077 or send an email to [email protected] www.eezeetags.com eezeetags 210x297.indd 1 29-08-19 10:08 CONTENTS 07 08 10 OLIVIER JANKOVEC, AIRPORTS IN AIRPORT CARBON DIRECTOR GENERAL, THE NEWS ACCREDITATION ACI EUROPE A snapshot of stories from Building Back Better in action: Editorial: Post Tenebras Lux around Europe the new Airport Carbon Accreditation Levels 4 and 4+ 13 16 19 AENA EUROPEAN AVIATION GUIDELINES FOR A ROUND TABLE HEALTHY PASSENGER Aena’s focus on a sustainable EXPERIENCE AT AIRPORTS recovery based on innovation and An urgent call for action from the decarbonisation assembled European aviation ACI EUROPE’s Guidelines for a sector Healthy Passenger Experience at Airports: practical step-by-step guidance to restarting operations Airports Council International Director: Media & Magazine staff PPS Publications Ltd European Region, Communications Rue Montoyer, 10 (box n. 9), Virginia Lee Publisher and Editor-in-Chief Paul J. Hogan 3a Gatwick Metro Centre, Balcombe Road, B-1000 Brussels, Belgium Tel: +32 (0)2 552 09 82 Editor Ross Falconer Horley, Surrey RH6 9GA, United Kingdom Fax: +32 (0)2 502 56 37 Commercial Manager Julian Bidlake Director General [email protected] Head Designer Richard Jende Tel: +44 1293 783851 Fax: +44 1293 782959 Olivier Jankovec email: [email protected] Tel: +32 (0)2 552 09 72 Director: Membership [email protected] Services & Events © PPS Publications Ltd 2020 Danielle Michel Tel: +32 (0)2 552 09 78 Fax: +32 (0)2 502 56 37 [email protected] The opinions and views expressed in Communiqué Airport Business are not necessarily those of ACI EUROPE or the Publisher. ACI EUROPE and PPS Publications accepts no responsibility or liability whether direct or indirect, as to the currency, accuracy or quality of the information, nor for any consequence of its use. CONTENTS CONTINUED 22 24 26 30 30TH ACI EUROPE BRUSSELS AIRPORT EU RECOVERY SINGLE EUROPEAN SKY ANNUAL ASSEMBLY & FRAMEWORK FOR “The diversity of topics you deal with CONGRESS AVIATION What lies ahead for airports in the at an airport truly makes it a unique new Single European Sky regulatory environment” “Post Tenebras Lux – Light after Airports call for urgent State aid proposal Darkness” through the adoption of an EU Recovery Framework for Aviation 33 36 39 40 SESAR RELATED ACI AIRPORT HEALTH EUROCONTROL EASA DEPLOYMENT AIRPORT ACCREDITATION GROUPING Standing by airports to support a safe Making a difference and making a “A crucial tool to restore public and smooth recovery from COVID-19 case for aviation: EASA programme Taking firm steps towards Air Traffic confidence in air travel” to monitor the implementation of the Management modernisation in times EASA-ECDC COVID-19 Aviation Health of COVID-19 Safety Protocol 42 44 46 48 SWEDAVIA CYBERSECURITY AIRPORT SECURITY KONE The importance of high security Cyber Tribe: a new collective Adapting to the post-COVID-19 era: Regaining passenger confidence and culture – and how to get there approach to airport screening “delivering a frictionless and healthy providing a safe environment equipment passenger journey” 50 54 56 60 AIRPORT PEOPLE ENVIROSUITE HERMES AIRPORTS ISTANBUL SABIHA GÖKÇEN Ersin Inankul, Chief Digital and Using environmental data and Hermes Airports’ COVID-19 response INTERNATIONAL Commercial Officer, iGA Istanbul technology-driven processes to focused on “People, Communication AIRPORT Airport unlock more value for businesses and Restart” Istanbul Sabiha Gökçen’s focus on passenger health, safety and experience 62 64 68 72 BAGGAGE HANDLING BIOMETRICS HAMBURG AIRPORT EU SMART BORDERS New cloud-based solution minimises Contactless biometrics for access Hamburg Airport’s comprehensive “The EU Smart Borders package crowding around baggage carousels control: a hygienic and frictionless COVID-19 response: ensuring safe sets the stage for a new wave of experience travel from check-in to boarding technological innovations in the travel industry” /Green Matters Sustainability leads the path to the future of aviation Living Ideas – Connecting lives More than 10 years ago, Munich Airport has adopted its first climate strategy. As a result, we have been able to lower CO2 emissions per passenger by 46 percent since 2005. We have implemented several programs for optimizing our CO2 footprint in close collaboration with our business partners. Our commitment to becoming carbon neutral by 2030 stands firmer than ever and we strongly believe that the industry will not only evolve better but also greener when global air traffic rebounds. With anti COVID-19 measures in place and the airport operations recovering in a safe manner it is now time to focus our attention and combined efforts to economic and ecological sustainability measures, such as: • Introduction of smart and innovative lighting technologies across our campus • Usage of solar electricity and cooling with intelligent photovoltaic systems • Utilization of alternative fuels from renewable energy sources • Recycling of the active glycol component in the de-icing fluid • Efficient cogeneration of heat and power with our own CHP plant If you are interested in learning more about how you can reduce airport CO2 emissions and how you can introduce sustainable solutions in all fields of airport business, please contact us at [email protected]. Our sustain- ability experts are looking forward to working with you towards a greener future of aviation. Inserat_grün1.indd 1 11.09.20 16:50 Returning to the skies with confidence As airlines and airports resume operations in a post COVID-19 world, new health and safety requirements are transforming the passenger experience. SITA has the solutions today to accommodate these new demands. This starts with a low-touch passenger journey where mobility and biometrics automate the travel process, limiting the need to touch equipment in the airport. We help airports and airlines manage the flow of passengers and provide dynamic safety information along the journey. SITA also helps governments by identifying high-risk passengers while managing fast changing borders. Together these solutions help drive compliance for the industry and increase confidence for passengers. sita.aero EDITORIAL he COVID-19 crisis has turned our lives upside down, with aviation and travel being by far the most T impacted. Apart from passenger volumes going back where they stood some 50 years ago, the ranking of airports is just another stark illustration of the fact that that we continue to live in a paral- lel world. Last September, Antalya was the busiest airport in Europe with just 2.25 million passengers, followed by Moscow-Sheremetyevo and Moscow- Domodedovo. St Petersburg welcomed more passengers than Paris-CDG, and Athens more than Munich. Airports rely- ing more on domestic traffic have found some (limited) respite, but even that has Post now come to an end as we brace for a second wave, with local restrictions and lockdown back. There are no winners in Tenebras this crisis – only losers. For ACI EUROPE, a crisis of this magni- Lux tude is a defining moment. It comes with the opportunity – or rather the impera- tive – to prove our relevance and provide tangible value for our members. But while we have certainly spared no effort to sup- By Olivier Jankovec, Director General, ACI EUROPE port airports across Europe navigating the shock of COVID-19, we still have a moun- tain to climb when it comes to securing the conditions that will finally see airports, It is self-evident that aviation will be in tangible – many would actually say and aviation as a whole, recover. the second category. Beyond the handi- inevitable – risk of more punitive poli- The fresh news of a 90% effective cap of a slow and tedious recovery with cies and regulations impacting all fossil vaccine finally gives us some light at lasting supply-side pressures induced fuel intensive sectors, it is clear that the the end of the tunnel – POST TENEBRAS by airlines generally flying fewer and entire aviation eco-system will need to LUX. But the Winter season is essen- smaller aircraft, what lies ahead is struc- adapt to a new normal. tially lost, and the path to recovery will turally lower demand for air transport. Business models will need to change. be long and uneven. Given the pre- This will result from the combination of Just looking at airports, the fact that vailing uncertainties, testing for travel several factors. our own business model has both relied remains an imperative. We simply need With inequality increasing as a by- upon and been driven by the assurance people to be able to fly – not just safely, product of COVID-19, many people will of continued dynamic growth in air traffic but also with full confidence about their have to cut discretionary consumption. is a case in point. travel plans. Travel and leisure activities will logi- But all aviation industry stakeholders Looking ahead, the urgency is not cally be impacted. More generally, the will need to evolve, with the way they purely about restarting travel in the short pandemic is throwing our lifestyles and work and relate to each other also being term, critical though this is.