THE NOW PLATFORM® CRI’S NL EXPERIENCE With the Now Platform, National Laboratories (NL’s) can digitize and CRI purchased and implemented ServiceNow to transform paper, legacy, and disparate systems into a single platform automate departmental and cross-enterprise workflows, optimize business that drove the NL’s business. By utilizing the Now Platform processes for resiliency, and mitigate risk. All on one cloud-based platform. and modern IT Service Management Suite, CRI has helped the NL’s and many other public sector organizations Across industries, organizations of all sizes are accelerating automation, modernize their IT and business services by consolidating seamlessly embedding AI and analytics in their apps with Now Intelligence IT tools into ServiceNow’s single data model, allowing for the transformation of the Service Desk experience, the and leveraging an ecosystem of innovation from ServiceNow® as automation of workflows, real-time visibility, and implemented by CRI. improved IT productivity. THE NOW PLATFORM IS THE PLATFORM OF PLATFORMS FOR DIGITAL WORKFLOWS. By utilizing the Now Platform, CRI helps deliver workflows across any organization, silos, and systems, creating a seamless enterprise system of action that enables great employee and customer experiences and unlocks productivity. What’s in the Now Platform – The Foundation for all workflows. Workflows – Allow CRI to Integrations– Let CRI connect Service Portal – Allow CRI to Agent Efficiency –Let CRI show automate work for everyone your enterprise with create an engaging app you how to improve agent with Flow Designer: We can IntegrationHub: Build reusable experience by designing your efficiency with Agent help empower your workflow apps, powered by your Service Portal: A self-service user Workspace: An intuitive layout organization to quickly build business data on a single experience with a modern portal that enables support staff to and extend modern workflow platform. Use available interface. Use a portal to allow work, share, and see visibility on apps. Use a single, unified users to browse options, multiple issues in real-time. La integrations or let CRI build one platform to work across the for seamless automation. discover articles, or get help. enterprise. W W W . C R I A D V A N T A G E . C O M 13125 W. Persimmon Ln. 208.343.9192 Suite 100 [email protected] Boise, Idaho 83713.