Owned by you – S GROUP AND RESPONSIBILITY 2016 OWNED BY YOU – S GROUP AND RESPONSIBILITY 2016 2 CONTENTS Contents ...............................................................................................................................................................................5 From the management .......................................................................................................................................................5 Benefits and convenience for co-op members’ daily life..................................................................................................5 Let’s make Finland the Best Place to Live .......................................................................................................................6 S Group in brief ..................................................................................................................................................................7 Business areas .................................................................................................................................................................11 Supermarket trade .......................................................................................................................................................11 Department stores and speciality stores .......................................................................................................................13 Service station store and fuel sales ...............................................................................................................................15 Travel industry and hospitality business ........................................................................................................................17 Hardware trade ............................................................................................................................................................19 S-Bank .........................................................................................................................................................................20 Management and governance .........................................................................................................................................21 SOK’s Supervisory Board 2016 ....................................................................................................................................21 SOK’s Executive Board .................................................................................................................................................23 SOK Corporation’s Corporate Management Team 2016 ...............................................................................................24 SOK Corporation’s Corporate Governance and Management System ..........................................................................25 Responsibility Management .............................................................................................................................................30 Stakeholder engagement .................................................................................................................................................31 Our actions ..........................................................................................................................................................................32 For the good of society ....................................................................................................................................................32 Working at Prisma during the schoolyear and in the summer ........................................................................................32 S Group donated a record amount to the Pink Ribbon campaign .................................................................................33 Envisioning the future in the great food discussion ........................................................................................................34 Local food is in! ............................................................................................................................................................35 Alepa bicycles for easy transport in Helsinki ..................................................................................................................36 Climate change and the circular economy ........................................................................................................................37 Waste fabrics transformed into Cyclo clothes ...............................................................................................................37 Suur-Savo tackles food loss .........................................................................................................................................38 Sale Kiihtelysvaara gave up oil heating ..........................................................................................................................39 Wind power target was reached, solar power is also an option.....................................................................................40 Kera district to become a model in sustainability...........................................................................................................41 Fish and shellfish from sustainable stocks.....................................................................................................................42 Red stickers for reduced food loss ...............................................................................................................................43 S Group praised for sustainable palm oil .......................................................................................................................44 Ethical operating culture and human rights .......................................................................................................................45 Providing employment to immigrants ............................................................................................................................45 A growing range of responsible coffee ..........................................................................................................................46 S Group stands with human rights activist Andy Hall ....................................................................................................47 3 CONTENTS Well-being and health ......................................................................................................................................................48 Seasonal vegetables and fruit popular among Finns .....................................................................................................48 Good working conditions – thriving personnel ..............................................................................................................49 Ässäkenttä fields get children moving ...........................................................................................................................50 Responsible and healthy choices at hotels ...................................................................................................................51 Key figures .......................................................................................................................................................................52 Financial impacts ..........................................................................................................................................................52 Sales, result and investments .......................................................................................................................................52 Outlets .........................................................................................................................................................................53 Cooperative activities and co-op membership ..............................................................................................................54 Taxes and social influence ............................................................................................................................................54 Responsibility partnerships ...........................................................................................................................................57 Environmental impact .......................................................................................................................................................58 Energy and water .........................................................................................................................................................58 Discharges and emissions ............................................................................................................................................59 Waste ...........................................................................................................................................................................61 Food loss .....................................................................................................................................................................63 Products and services ..................................................................................................................................................63