WELCOME TO ANFIELD The home of Liverpool FC LFC prides itself on Kop, Main Stand, Centenary Stand and being inclusive and Anfield Road. The Main Stand has three working with all its tiers, the Anfield Road Stand and Centenary Stand are two-tiered, while the Kop is a supporters. single-tier. Leading up to the ground, the majority of road surfaces are level and as We recognise that disabled supporters you enter the stadium gates, all surfaces may need assistance to fully enjoy the are paved and accessible. experience at Anfield Stadium and offer a variety of reasonable adjustments based on We offer an array of accessible services individual needs, not their disability. and facilities across the stadium – full This guide has been designed to ensure details are included in this guide. In that you have all the information you need addition, we have a welcoming Fan Support to help you plan your journey to Anfield. Team who can be easily identified by a prominent information flag. We also have Anfield Stadium is located about 2 miles LFC Stewards wearing high visibility jackets north of Liverpool city centre (a 10 minute who are on hand around the ground to car journey away) in a residential area of help you make the most of your matchday Liverpool. Address: Anfield Road, Liverpool, experience. L4 0TH. The stadium has four stands: the We look forward to welcoming you to Anfield. PRE ARRIVAL: For more details on how to get to the ground, please view our Visiting Anfield CONTACTING THE CLUB Guide. This guide has been put together If you have any queries or require for all visitors to Anfield and provides useful assistance please contact our team on information on how to get to the ground, +44 (0) 151 264 2500 selecting the things to do when at the ground, places relevant option for disabled supporters, to eat and drink and facilities offered at the and a member of staff will be more than stadium. The guide is presented in a PDF happy to assist. Alternatively you can format which can be printed and brought contact us via email at with you to the game. [email protected] We aim to respond to all emails within 5 working days. HELPFUL INFORMATION We have updated some of the information PURCHASING TICKETS we provide in different formats to ensure Liverpool Football Club has a dedicated that the information we provide is team to provide advice and information accessible to all. to disabled supporters. For the most up WE PROVIDE: to date information regarding ticket sales, Online ‘Accessibility’ FAQS which are please visit our Accessibility ticketing page. printed in a size 16 font. www.liverpoolfc.com/tickets Large print matchday programmes. GETTING TO THE GROUND To make a request, please contact a member of our Disability Team by calling Anfield is located within a residential area. +44 (0)151 264 2500 The majority of the surrounding area (selecting the relevant option for around the ground is flat, however if you disabled supporters) or email: are travelling from the County Road area [email protected]. (by Goodison Park) you may find that the uphill walk to the Stadium is quite Programmes are available in alternative steep. Liverpool Football Club takes great formats upon request. You can contact pride in welcoming visitors to our ground. our disability team ahead of the game We have received a prestigious award from to arrange this for you. To contact the ‘Visit Football’ for our warm and friendly disability team call +44 (0)151 264 welcoming for the fourth year running. We 2500 and select the relevant option want to ensure that we provide you with for disabled supporters. all the information you need to help you Large print menus are available at prepare for your visit. catering kiosks within the ground. These menus are printed in black size 16 font and are presented on a yellow background. Just ask a member of the Catering Team for a copy on the day of the game. Hearing loops are fitted at the ticket office, the retail store and at selected low counter catering kiosks across the ground. ANFIELD ROAD Q P O N M L ANFIELD ROAD S 4 3 SHANKLY ANFIELD ROAD STAND GATES K T J HILLSBOROUGH CENTENAR MEMORIAL ND M U I MAIN STAND CENTENARY TA M D RECEPTION RECEPTION Y ST O P AN MAIN S D H V G 1 THE KOP F WA 5 2 B E CD PAISLEY GATES PLAN OF THE STADIUM BRINGING MEDICATION To catch a glimpse of the view from your TO THE GROUND seat, view our seating plan. If you are attending the ground with oxygen please ensure that you make staff aware before you arrive by calling +44 (0)151 264 2500 and select the relevant option for disabled supporters. CAR PARKING FACILITIES AND ARRIVAL ACCESSIBLE PARKING For our disabled supporters, we currently If you have a confirmed parking space, have a limited number of spaces available you will be notified of your location by on a match by match basis. a confirmation letter which will be sent approximately two weeks prior to the game If you would like to apply for a car park being played. pass please make a note of this on your ticket application or contact us on Due to limited capacity we cannot offer +44 (0)151 264 2500, selecting the option parking to visiting supporters. for disabled supporters. DROP-OFF POINT If we are able to provide a car park space, New accessible drop-off points will be it will be located in either Stanley Park or in operation close to the Main Stand to the Anfield Road car park, where we have enable you to plan a safe and convenient a limited number of accessible car park journey to the Stadium. Fans in the Main spaces. Stand who require an accessible drop- off point should use the dedicated area The wheelchair bays in Stanley Park Car on Gilman Street. Fans in the Kop who Park are Located at the far end (close to require an accessible drop-off point may the ground). They are 2.4m x 4.8m and the wish to use the dedicated area on Gilman commute from the car park to the ground Street. Fans in the Anfield Road stand is roughly 5 minutes. The Stanley Park Car should use dedicated points on Arkles Park surfaces are tarmacked level and Lane. Fans in the Centenary Stand should wheelchair friendly. The street lights pave use dedicated points on Oakfield Road. the route from Stanley Park Car Park to Please arrive early, vehicle access will be the ground. available until two hours before kick-off, when routine road closures will apply. On The wheelchair bays in Anfield Road Car arrival our Fan Support team will be able to Park are 2.4m x 4.8 and the commute direct you to the correct entrance. To see from the car park to the ground is roughly 2 accessible drop-off points and road closure minutes. The surfaces are tarmacked level information please click here and wheelchair friendly. www.liverpoolfc.com/fans/ supporters-committee/news Y ROAD RK AWAY COACH PA DE: L4 2SP O C CYCLE HUB OUTE POST E E VEHICLE R L D IB TED OR RKPA H LFC RKING Y ROAD PA CAR OPERA ACCESS STANLEY PARK SUNBUR WATFORD ROA ARKLES LANE PEDESTRIAN ROUTE XI INTO STANLEY PARK TA PEDESTRIAN ROUTE RANK INTO STANLEY PARK BROADCA REGENERATION HARROW ROAD ST FAN VEHICLES AREA ACCESSIBLE PARKING ZONE 5 ANFIELD ROAD 1. MATCHDAY ACCESS ARRANGEMENTS: HOURS ANFIELD ROAD STAND Y L D WHAT FANS NEED TO KNOW D D TES AD A OA GA O ROAD SHANK R D ROAD D A HILLSBOROUGH CENTEN E E MEMORIAL O R C WYLVA AD N NINGSBY R AND A SYBIL ROAD ALROY ROAD A T ERTRUDE RO T ALROY ROAD UM T S RY MIRIAM ROAD CO G EDITH R ODIUMODIUO ROAD P RIES RO AN MAIN S R D ROCKFIELD ROAD SKE ARKLES BACKBACK ROCKFIELD ROCKFIELD ROA ROADD D ROA BRECK TR THE KOP N EET 2 WALTO FAN ZONE PAISLEY GATES HOURS OAKFIEL D T T STREET XI T E TA E T T XI RANK REGENERATION TA EE AREA RANK STREE N GILMAN O T BALTIC STREE BALTIC KOP TAXI S LD D STREET D A STRE BAGNALL BAGNALL RANK OPERATES N POST-MATCH ONLY DO PULFORD STR PULFORD RNAN ET HARTNUP STREET VIENNA STRE H UT DA VY S TR ORE STREET VENM Produced August 2016 IMPORTANT INFORMATION Changes to routine closures on Walton Breck Road (2 hours prior to kick-off) will be in place during • the 2016/17 Season. Mersey Travel services will be re-routed along existing matchday diversion routes. There will be no changes to taxi and accessible drop-off points or key bus services including • Mersey Travel’s Soccer Bus and 917 services. If we are able to provide a car park space, it will be located at either Anfield Road or Stanley Park Car Parks. • Please allow extra time for your journey to and from Anfield Stadium. • TICKET OFFICE (1) confirmation of their entitlement to the DISABILITY DEFINED medium or higher rate care component of Disability Living Allowance (“DLA”), The Equality Act 2010 defines a disabled or (2) a letter from their GP confirming person as someone with a physical that they are a disabled person with a or mental impairment which has a recognised impairment that requires extra substantial and long-term adverse effect help, or (3) Confirmation of their entitlement on his or her ability to carry out normal to the enhanced rate of Personal day-to-day activities.