Online Ordering System User Guide User guide Version 1.1, last revised: 22 October 2018 Login Page Registration Register by entering your school-issued email address. A pop-up message will prompt you to answer the question in order to verify that user is human. A token will be sent to your email. Enter the token as requested on the Online Ordering System (OOS). Token will expire within 5 minutes. Note: Please check your spam inbox and mark us as ‘not spam’ to receive email notifications on your orders. 1 Once token is successfully entered, user will be directed to the registration page to fill up details. Select your school and enter details – DID, Fax and Password. Password Requirements: o Exactly 8 alphanumeric characters o At least 1 lowercase o At least 1 uppercase o At least 1 number User will see the message below when they have successfully registered. 2 Login Users will be required to log in with their Email Address and Password. Reset Password If users forget their password, click “Forgot password” and enter your email address. A token code will be sent to your email. The token will expire within 5 minutes. User will then be prompted to enter their new password. 3 Dashboard My Dashboard Upon logging in, users are taken to the homepage – My Dashboard. Users can navigate using the tabs on the top right bar: On ‘My Dashboard’, users will be able to view the following: 1. Order Summary My Pending Orders: Users can save their orders as drafts and continue pending orders by clicking on the green arrow. My Submitted Orders: Clicking on the ‘View order’ button will show a pop-up summary of your order. Users can view and print out order confirmation for their own reference. 4 Order Confirmation Summary: Submitted Orders (School): Users can view the school’s current subscriptions but are not allowed to see the details of the subscriptions. 5 2. Sales Kit and Digital Forms Sales Kit: Download sales kit to see each publication’s information and pricing. Digital Forms: Should you be subscribing to any digital publications (NewsEd / Digital IN / zbComma / Thumbs Up / Thumbs Up Junior), please download and email the digital form(s) to your SPH Rep. Placing an order Publications are categorized by language. Category Publications NewsEd The Straits Times – IN (20 issues) English The Straits Times – IN (25 issues) The Straits Times - Little Red Dot (20 issues) The Straits Times - Little Red Dot (35 issues) zbComma Chinese Thumbs Up Thumbs Up Junior Malay Berita Harian Gen-G Tamil Tamil Murasu – Manavar Murasu Step-by-Step Ordering Process 1. Class Breakbulk List down Level, Class and the number of copies for each class. Minimum order quantity of 50 copies per publication is required. Click the red button to remove classes and the green button to add classes. Users will be able to see an overview of the class breakbulk at the left side of the page. Click ‘Save Form’ before proceeding to the next step. 6 2. Schedule Users will be able to see the delivery schedules / issue dates of the publication here. For packages with fixed issues, the issue dates have already been pre-selected and user does not need to choose. Users can take note of the issue dates from here. For packages that do not have fixed issues, users will need to create delivery schedules and assign them to the classes. A maximum of 10 different schedules can be created. How to Create and Assign Schedule (Packages that do not have fixed issues) 1. Select your preferred dates (highlighted in yellow) and save the schedule under a name. 2. Assign the schedule to a class on the left side of the page by selecting schedule from the drop- down box. 3. To create another schedule, select ‘Create New’ from the class drop-down box. 4. Users can also delete the schedules. Ensure that the schedule is unassigned from any classes before deleting. 5. Click ‘Save Form’ before proceeding to the next step. 7 3. Cart A summary of your order can be viewed here. The maximum number of complimentary copies will be shown and users may reduce if necessary. Note: For every 30 paid subscriptions, 1 complimentary copy will be given. Add-On Users may also include add-ons to their order (if available). You may also adjust the number of complimentary copies for add-ons. 8 4. Confirmation Users can review their orders here before submitting. Should there be any changes, users can still amend by going back to “Breakbulk” or “Schedule” before submitting. Payment Option Select your preferred payment option – E-Invoice, Cash/Cheque or both. Order Submission An order confirmation email will be sent to you. You can also view and print out your order details from the Dashboard. 9 Resuming pending orders Users can view their own pending orders, as well as the school’s pending orders. However, users can only edit their own pending orders. School’s pending orders (not created by user) can only be viewed. Note: If users have created an order by mistake, please release the pending order for other teachers in your school to subscribe. To release pending orders, users need to remove classes in their breakbulk and save form. The pending order will then be released and appear under “Place a new order”. Amendments This function is currently not ready Users can amend the number of copies in the class breakbulk after order submission. Final amendments have to be made before 31 March 2019 and should not be more than 5% of initial order. Billing to schools will start from April 2019 onwards. 10 .