Greater Cooperative Opportunities Between the City of Burlington Fire Department Town of Burlington Fire Department Burlington Rescue Squad Final Report Submitted by: September 2013 McGrath Consulting Group, Inc. P.O. Box 190 Wonder Lake, IL 60097 Office (815) 728-9111 Fax (815) 331-0215 Email [email protected] www.mcgrathconsulting.com ©Copyright 2013 McGrath Consulting Group, Inc. All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopy, recording or otherwise without the expressed written permission of McGrath Consulting Group, Inc. McGrath Consulting Group, Inc. Page 2 Table of Contents Introduction to Opportunities ........................................................................................................ 13 Executive Summary ....................................................................................................................... 21 Department Overviews ................................................................................................................. 21 City of Burlington Fire Department .................................................................................. 21 Town of Burlington Fire Department ............................................................................... 23 Burlington Rescue Squad .................................................................................................. 23 National/Industry Standards.......................................................................................................... 24 Burlington City and Town Fire Departments ................................................................... 25 Burlington Rescue Squad .................................................................................................. 25 Emergency Activities .................................................................................................................... 26 Three Year Call Data ........................................................................................................ 26 Response Time .............................................................................................................................. 28 Dispatch (PSAP) ........................................................................................................................... 29 Staffing .......................................................................................................................................... 30 Human Resources ......................................................................................................................... 31 Stations .......................................................................................................................................... 32 City Fire & EMS Station................................................................................................... 33 Town’s Stations ................................................................................................................ 33 Apparatus ...................................................................................................................................... 34 City Fire Department ........................................................................................................ 34 Town Fire Department ...................................................................................................... 34 Rescue Squad .................................................................................................................... 35 Training ......................................................................................................................................... 35 Fire Prevention/Safety Education ................................................................................................. 36 Fiscal ............................................................................................................................................. 37 City of Burlington ............................................................................................................. 37 Town of Burlington........................................................................................................... 38 Burlington Rescue Squad .................................................................................................. 38 Greater Cooperative Opportunities ............................................................................................... 39 Implementation Priorities & Schedule .......................................................................................... 39 Appendix A – Department Overview Concerns ........................................................................... 41 City of Burlington Fire Department .......................................................................................... 41 Suggested Department Changes ............................................................................................... 43 Fire Only: .............................................................................................................................. 43 ISO Justification................................................................................................................ 45 Members Response ............................................................................................................... 45 Members’ Driving Apparatus ............................................................................................... 49 Running Orders ..................................................................................................................... 49 Need for Two Aerials ............................................................................................................ 50 Company Designation ........................................................................................................... 50 Department Structure ............................................................................................................ 51 Recommendations – City Burlington Fire Department ............................................................ 52 Town of Burlington Fire Department ....................................................................................... 54 Recommendation – Town of Burlington Fire Department ....................................................... 56 Burlington Rescue Squad .......................................................................................................... 56 McGrath Consulting Group, Inc. Page 3 Recommendation – Burlington Rescue .................................................................................... 59 Appendix B – National/Industry Standards .................................................................................. 61 Burlington City & Town Fire Departments .............................................................................. 61 National Fire Protection Association (NFPA) ...................................................................... 61 NFPA 1720 Requirements .................................................................................................... 63 Occupational Safety and Health Administration (OSHA) .................................................... 65 Insurance Service Offices, Inc. (ISO) ................................................................................... 66 City of Burlington ISO Classification............................................................................... 67 Town of Burlington ISO Classification ............................................................................ 69 Burlington Rescue Squad .......................................................................................................... 70 Accreditation ......................................................................................................................... 71 Recommendation – National/Industry Standards ..................................................................... 72 Appendix C – Emergency Activities ............................................................................................ 73 Combined Emergency Activities .............................................................................................. 74 Total Calls ............................................................................................................................. 74 Incident by Nature .................................................................................................................... 74 NFIRS Data ....................................................................................................................... 75 WARDS Data.................................................................................................................... 75 Emergency Service Trends ....................................................................................................... 76 Simultaneous Incidents (aka: Overlapping or Back-to-Back) .............................................. 77 Burlington City Fire Department ...................................................................................... 77 Burlington Town Fire Department .................................................................................... 78 Burlington Rescue Squad .................................................................................................