User Guide Nokia Lumia 830 Issue 3.0 EN-US User Guide Nokia Lumia 830 Contents For your safety 4 Write text 50 Get started 5 Clock and calendar 54 Keys and parts 5 Browse your SIM apps 58 Insert the SIM and memory card 5 Store 58 Remove the SIM and memory card 8 People & messaging 62 Turn the phone on 10 Calls 62 Lock the keys and screen 11 Contacts 65 Charge your phone 12 Social networks 69 Change the volume 13 Messages 70 Connect the headset 14 Email 74 Antenna locations 15 Camera 79 Your first Lumia? 16 Open your camera quickly 79 Learn more about your phone 16 Camera basics 79 Set up your phone 16 Advanced photography 81 Update your apps 17 Photos and videos 83 Explore your tiles, apps, and settings 18 Maps & navigation 85 Navigate inside an app 20 Switch location services on 85 Use the touch screen 21 Find a location 85 Back, start, and search keys 23 Get directions to a place 86 Switch to your new Lumia phone 24 Download a map to your phone 86 Basics 27 Positioning methods 87 What’s new in this release? 27 Internet 88 Get to know your phone 27 Define internet connections 88 Accounts 32 Connect your computer to the web 88 Personalize your phone 37 Use your data plan efficiently 89 Cortana 44 Web browser 89 Accessibility 45 Search the web 92 Take a screenshot 47 Close internet connections 92 Extend battery life 47 Troubleshoot internet connection issues 92 Save on data roaming costs 49 Entertainment 93 © 2015 Microsoft Mobile. All rights reserved. 2 Watch and listen 93 FM radio 96 Sync music and videos between your phone and computer 97 Games 98 Lifestyle apps and services 100 Office 102 Work with Word 102 Work with Excel 103 Work with PowerPoint 103 Write a note in OneNote 104 Access Office files through OneDrive 105 Use the calculator 105 Phone management & connectivity 106 Update your phone software 106 Use a secure VPN connection 106 Wi-Fi 107 NFC 108 Bluetooth 110 Memory and storage 112 Copy content between your phone and computer 115 Security 116 Wallet 120 Access codes 120 Troubleshoot connectivity issues 121 If your phone doesn't respond 122 Find your model number and serial number (IMEI) 123 Product and safety info 123 © 2015 Microsoft Mobile. All rights reserved. 3 For your safety Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. TURN OFF IN RESTRICTED AREAS Turn the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas. ROAD SAFETY COMES FIRST Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety. INTERFERENCE All wireless devices may be susceptible to interference, which could affect performance. QUALIFIED SERVICE Only qualified personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with this device. Third-party chargers that comply with the applicable USB requirements, and that can connect to your device USB connector, may be compatible. Do not connect incompatible products. KEEP YOUR DEVICE DRY Your device is not water-resistant. Keep it dry. GLASS PARTS The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the speakerphone is in use. © 2015 Microsoft Mobile. All rights reserved. 4 Get started Take care of the basics, and have your phone up and running in no time. Keys and parts Explore the keys and parts of your new phone. 1 Micro-USB connector 2 Earpiece 3 Audio connector AHJ 3.5 mm 4 Proximity/Light sensor 5 Front camera 6 Volume keys 7 Power/Lock key 8 Camera key 9 Search key 10 Start key 11 Microphone 12 Back key 13 Antenna area 14 NFC area 15 Microphone 16 Camera flash 17 Camera lens 18 Wireless charging area 19 Speakerphone Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately. Insert the SIM and memory card Read on to learn how to insert a SIM card and a memory card into your phone. Important: Your device uses a nano-SIM card, also known as a nano-UICC SIM card. Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. © 2015 Microsoft Mobile. All rights reserved. 5 Note: Turn the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached. 1. Switch your phone off. 2. At the bottom of the phone, put the nail of your index finger in the small slot between the metal frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it. Do not use any sharp tools, as they may damage the screen. 3. If the battery is in, lift it out. 4. Slide the nano-SIM card into the SIM slot with the metal contact area down until you hear a click. © 2015 Microsoft Mobile. All rights reserved. 6 5. If you have a memory card, slide the card into the memory card slot until you hear a click. 6. Line up the battery contacts, and put the battery in. 7. Press the top edge of the back cover against the top edge of your phone. Snap the cover into place, locking all the latches around the edges of the cover. © 2015 Microsoft Mobile. All rights reserved. 7 8. Switch your phone on. Remove the SIM and memory card Got a new SIM or memory card? Learn how to remove the previous card from your phone. 1. Switch your phone off. 2. At the bottom of the phone, put the nail of your index finger in the small slot between the metal frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it. 3. If the battery is in, lift it out. © 2015 Microsoft Mobile. All rights reserved. 8 4. To remove the SIM card, pull it out from the slot. 5. To remove the memory card, pull it out from the slot. 6. Line up the battery contacts, and put the battery in. © 2015 Microsoft Mobile. All rights reserved. 9 7. Press the top edge of the back cover against the top edge of your phone. Snap the cover into place, locking all the latches around the edges of the cover. Don't press the keys while attaching the cover. 8. Switch your phone on. Turn the phone on Turn your phone on, and start exploring it. Press the power key until the phone vibrates. © 2015 Microsoft Mobile. All rights reserved. 10 Turn the phone off Press and hold the power key, and drag the lock screen down. Lock the keys and screen If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen. You can also set the keys and screen to lock automatically. To lock your keys and screen, press the power key. Unlock the keys and screen Press the power key, and drag the lock screen up. © 2015 Microsoft Mobile. All rights reserved. 11 Set the keys and screen to lock automatically Swipe down from the top of the screen, tap All settings > Personalization > Lock screen, and under Screen times out after, select the length of time after which the keys and screen are locked automatically. Charge your phone Learn how to charge your phone. Charge your phone with a USB charger Your battery has been partially charged at the factory, but you may need to recharge it before you can turn the phone on for the first time. Make sure you use a compatible USB charger to charge your phone. The charger may be sold separately. 1. Plug a compatible charger into a wall outlet, and connect the cable to your phone. 2. When the battery is full, disconnect the charger from the phone, then from the wall outlet. © 2015 Microsoft Mobile. All rights reserved. 12 You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging. If the battery is completely discharged, it may take several minutes before the charging indicator is displayed. Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning. Make sure your computer is turned on. First connect the USB cable to the computer, then to your phone.