NNeettwwoorrkk MMoonniittoorr User Guide Version R93 English December 1, 2016 Copyright Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya’s “Click-Accept” EULATOS as updated from time to time by Kaseya at http://www.kaseya.com/legal.aspx. If Customer does not agree with the Agreement, please do not install, use or purchase any Software and Services from Kaseya as continued use of the Software or Services indicates Customer’s acceptance of the Agreement.” ©2016 Kaseya. All rights reserved. | www.kaseya.com Contents Network Monitor Overview 1 Installation 3 Pre-Installation Checklist .......................................................................................................................... 4 Network Monitor Module Minimum Requirements ..................................................................................... 4 Server Sizing ........................................................................................................................................... 5 Installing a New Instance of Network Monitor R93 .................................................................................... 5 Migration of KNM standalone to KNM integrated ...................................................................................... 6 Configuration Summary ........................................................................................................................... 7 Management Interface 9 Getting Started....................................................................................................................................... 11 The Monitoring View .................................................................................................................... 11 Monitor tree.................................................................................................................................. 12 Inheritance ................................................................................................................................... 12 Crumbline .................................................................................................................................... 13 Lists Views ................................................................................................................................... 13 Node and User Search ................................................................................................................. 14 List View Controls ........................................................................................................................ 14 List View Filtering ......................................................................................................................... 14 Data Views................................................................................................................................... 16 Properties and Commands ........................................................................................................... 17 Edit Menus ................................................................................................................................... 17 Moving Nodes .............................................................................................................................. 18 VSA Integration...................................................................................................................................... 19 Navigation Panel Overview .......................................................................................................... 19 Integration with Discovery ............................................................................................................ 20 Gateway Nodes and Network Discovery ....................................................................................... 21 Installing/Uninstalling Gateways ................................................................................................... 22 Organizations and Machine Groups ............................................................................................. 23 Renaming Gateways and Assets .................................................................................................. 23 Ticket action................................................................................................................................. 24 User Integration ........................................................................................................................... 24 Network Monitor Licensing in the VSA .......................................................................................... 25 Gateways............................................................................................................................................... 26 Gateway Commands and Views ................................................................................................... 27 Assets tab .......................................................................................................................... 28 Monitors tab ....................................................................................................................... 28 Map tab .............................................................................................................................. 29 Toplist tab .......................................................................................................................... 30 Schedules tab .................................................................................................................... 31 Knowledge tab ................................................................................................................... 33 Audit tab............................................................................................................................. 33 Editing Gateways ......................................................................................................................... 33 Basic properties edit tab - gateways ................................................................................... 34 Advanced edit tab - gateways ............................................................................................. 34 Authentication edit tab ........................................................................................................ 35 i NOC edit tab ...................................................................................................................... 36 Groups................................................................................................................................................... 37 Group Commands and Views ....................................................................................................... 38 Adding / Editing Groups ............................................................................................................... 38 Basic properties edit tab - groups ....................................................................................... 39 Advanced edit tab - groups ................................................................................................. 39 Tags edit tab ...................................................................................................................... 40 Assets.................................................................................................................................................... 41 Asset Commands and Views ........................................................................................................ 41 Monitor tab ......................................................................................................................... 42 State change log tab .......................................................................................................... 42 Editing Assets .............................................................................................................................. 43 Basic properties edit tab - assets ........................................................................................ 43 Advanced edit tab - assets ................................................................................................. 44 Dependency Testing .................................................................................................................... 45 Asset Templates .......................................................................................................................... 46 Monitors ................................................................................................................................................. 47 Monitor Commands and Views ..................................................................................................... 49 Summary tab ...................................................................................................................... 50 Actions tab ......................................................................................................................... 50 Simulate alarm tab ............................................................................................................. 53 Adding Monitors ........................................................................................................................... 53 Adding Preconfigured Monitors ...................................................................................................