Avid® MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC Version 2018.11 ReadMe Important Information Avid® recommends that you read all the information in this ReadMe file thoroughly before installing or using any new software release. Search the Avid Knowledge Base at http://www.avid.com/learn-and-support for the most up-to-date ReadMe file, which contains the latest information that might have become available after the documentation was published. Revision History Date Revised Changes Made April 16, 2019 Updated link to the Adobe “Exchange extensions installation error codes” page March 26, 2019 Added Known Issue February 28, 2019 Updated compatibility information February 5, 2019 Added Known Issue December 13, 2018 First publication Contents About MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC . 2 Installing MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC (Windows) . 16 Installing MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC (macOS). 18 Configuring the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC . 21 Working with the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC. 28 Legal Notices. 38 About MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC About MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC Adobe Premiere Pro users can now access the power of the Avid MediaCentral Platform from within Premiere Pro using a dedicated panel, the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC. The panel enables a roundtrip workflow with Avid’s asset management systems by connecting an Adobe Premiere Pro editor to Avid MediaCentral | Production Management and MediaCentral | Asset Management. Editors working in Adobe Premiere Pro can access production assets and associated metadata across Production Management and Asset Management systems using MediaCentral Cloud UX. They can import and edit MediaCentral Cloud UX basic and advanced sequences in a variety of Adobe supported formats directly from Avid shared-storage workspaces. Using the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC, Premiere Pro editors can also export the active sequence from Adobe Premiere to MediaCentral Production Management or MediaCentral Asset Management in the format and resolution of choice. For more information, see the following topics: • “Components Overview” on page 3 • “Fixed in Version 2018.11” on page 4 • “Known Issues in Version 2018.11” on page 4 • “Known Limitations” on page 5 • “Obtaining the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC Installer” on page 6 • “Installing MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC (Windows)” on page 16 • “Installing MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC (macOS)” on page 18 • “Configuring the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC” on page 21 • “Working with the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC” on page 28 For the latest information on MediaCentral Cloud UX, see the following documentation page of the Avid Knowledge Base: http://avid.force.com/pkb/articles/en_US/readme/MediaCentral-CloudUX-v2019-Documentation 2 About MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC Components Overview The MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC v2018.11 is used to connect the following products: • Adobe Premiere Pro CC v12 (Release 2018) and v13 (Release 2019) • Avid MediaCentral Cloud UX v2018.11 and v2019.2 Note the following options: Product Comment MediaCentral | Asset MediaCentral Asset Management v2018.11 and 2019.2 provide the Management required process to export sequences from Adobe Premiere to Asset Management folders through MediaCentral Cloud UX. MediaCentral | Production For the format families directly supported by Adobe Premiere, Management MediaCentral Production Management (formerly Interplay Production) v3.8 and higher can be used. Additional shotlist-only format support may be available, depending on the capabilities and version of Adobe Premiere and Production Management. See “MediaCentral | Production Management Compatibility Validation and Limitations” on page 14. The MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC is compatible with Production Management v3.8 and higher. MediaCentral | Ingest Initial support for Adobe was introduced with Media Director v1.5. To use advanced functionality that is available when a MediaCentral Ingest system is installed, Avid recommends using the latest version of MediaCentral Ingest. See “Enabling MediaCentral | Ingest Based Options” on page 8. Avid ISIS or NEXIS Client Needed if assets and sequences that are stored on Avid shared storage are to Manager be used. For compatibility information, see the “Compatibility Matrix for MediaCentral | Cloud UX” on the Avid Knowledge Base: Avid Audio and Video Compatibility Charts For the latest information on Avid ISIS and Avid NEXIS documentation, see the following documentation page of the Avid Knowledge Base: Avid ISIS Documentation Avid NEXIS Documentation For the latest information on MediaCentral Ingest documentation, see the MediaCentral Ingest documentation page of the Avid Knowledge Base: MediaCentral Ingest v2017 and 2018 Documentation and Qualified AMA Plugins 3 About MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC Supported macOS Versions The MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC was tested and qualified with the following macOS versions. • macOS 10.13 (High Sierra) • macOS 10.14 (Mojave) Localized User Interface The MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC currently only provides an English user interface. Fixed in Version 2018.11 The following issues have been resolved in version 2018.11. a Bug Number: MAM-14040. Adobe Panel: cep_cache frequently interferes with handler attachment (Windows). In some cases, the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC does not load the correct resources from the MediaCentral Cloud UX server, but from the Adobe extension’s local cache. The cached files prevent the Adobe Panel from displaying the Premiere-specific actions, such as Import to Premiere and Import to Premiere (Convert), in the context menu. a Bug Number: TI-7909. Adobe Panel: cep_cache frequently interferes with handler attachment (macOS). See above, fixed for macOS. Known Issues in Version 2018.11 The following section lists known issues in version 2018.11. a MAM-14638. The error message “JSON is undefined” might be shown when exporting from Adobe Premiere Pro to MediaCentral Cloud UX. This issues is caused by a missing dependency in Adobe ExtendScript. Workaround: With a project open in Adobe Premiere Pro, select Window > Libraries. The missing JSON object is injected into the Adobe ExtendScript global context. a ICI-2093. In the Search app, the context menu is not available for assets in the results list. Workaround: Click the Search App Menu button and select the action you want to apply from the App Menu. 4 About MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC Known Limitations The MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC has the following limitations when working with formats in native Avid format (OP-Atom): • When connecting to Production Management, in-place editing is only possible with the format families listed in “MediaCentral | Production Management Compatibility Validation and Limitations” on page 14. Note that a current Premiere incompatibility with certain AVC-I formats created by Avid may affect the ability to use AVC-I as a format. • For in-place editing, the MediaCentral | Cloud UX Panel for Adobe Premiere Pro CC passes the Avid asset metadata (AAF) directly to Premiere Pro. The Adobe Panel fully supports only simple sequences even though more sequence detail may come across for suitable sequences. • Access to clips that are being recorded (referred to as growing files, in-progress clips, or EWC) is not supported. For formats not supported by Premiere in OP-Atom wrappers (for example, XDCAM HD), media is rewrapped to MXF OP-1a and the AAF metadata is converted to an XML shotlist if the optional MediaCentral Ingest service is available. The following limitations apply: • AAF information is simplified with a focus on bringing as much media as possible across to Premiere. Depending on the complexity of the original sequence, the “simplified” sequence created by the Convert feature may differ significantly from the source sequence. For example, for sequences with multiple video tracks, all video segments will be grouped on a single video track in the shotlist. Effects and more complex structures will be discarded. At the other end of the spectrum, source sequences that already resemble a shotlist should transfer largely unaltered. • The shotlist conversion function supports sequences, master clips, and subclips. The clip format generated by Avid Capture is not supported; also any EWC scenario or access to growing source files is not supported. • The Convert option does not support converting from segmented source clips. Source clips need to have a single piece of media covering the entire span of the clip for OP-1a conversion to be possible. For example, you cannot convert Avid Airspeed segmented recordings or AMA- generated spanning source clips if the time span to convert includes a segment boundary. • OP-1a conversion is limited to a subset of native Avid formats. Some formats that are supported in Production Management (for example, ProRes) cannot be rewrapped to MXF OP-1a, or are not supported in Premiere. Media will be converted partially,