SPECIAL ADVERTISING SECTION OFESSIONAL2015 Southwest Florida Five Star Home Professionals Real Estate Mortgage Home/Auto Agents Professionals Insurance Professionals Five Star Professional partnered with Gulfshore Life magazine to identify real estate, mortgage and insurance professionals in the Southwest Florida area who deliver outstanding service and client satisfaction. The AR PR Five Star Professional research team contacted thousands of recent homebuyers, as well as other consumers. Clients may also submit evaluations online. Phone, mail and online respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to a friend. The research methodology allows no more than 7 percent of professionals in each category to receive the award. This year’s winners are listed and profiled in the following pages (see each award winner’s listing for more details). Determination FIVE STAR PROFESSIONALResearch of Award Winners Disclosures Professionals who satisfied each of the TAR PROFESSIONALfollowing objective criteria were IVE ST • The 2015 Five Star Real Estate Agents, Mortgage Professionals and named a 2015 Southwest Florida Five Home/Auto Insurance Professionals do not pay a fee to be included Star Real Estate Agent, Five Star in the research or the final list. Mortgage Professional or Five Star F Home/Auto Insurance Professional: • Each professional is screened against state governing bodies to verify that licenses are current, and no disciplinary actions are 1. Received a qualifying client satisfaction pending. rating. • The inclusion of a real estate agent, mortgage professional or 2. Satisfied the applicable state licensing FIVE STAR PROFESSIONALinsurance professional on the final lists should not be construed as requirements. an endorsement by Five Star Professional or Gulfshore Life magazine. 3. Actively employed as a licensed • The research process incorporates a statistically valid sample in professional for a minimum of three years. order to identify the professionals in the local market who score highest in overall satisfaction. These professionals are not included 4. Favorable regulatory and complaint FIVE S on the list unless their score is statistically valid. history review. 5. Satisfied minimum client volume or For more information on the Five Star award and the research/ production on a one-year and three-year IVE STARselection methodology, go toPROFESSIONAL www.fivestarprofessional.com. basis (number and volume of transactions or number of client F households served). Know a great home professional? Find us online: F: Facebook.com/FiveStarProfessional To nominate an outstanding home professional T: Twitter.com/FiveStarPros FIVEfor nextSTAR year’s award, go to www.fivestarprofessional.com. PROFESSIONALwww.fivestarprofessional.com FIVE STAR PROFESSIONALwww.fivestarprofessional.com — FS • 1 ROFESSIONAL IVE STAR PROFESSIONAL F FIVE STAR PROFESSIONAL FIVE STAR PROFESSIONAL IVE STAR PROFESSIONAL F FIVE STAR P FIVE STAR PROFESSIONAL Five Star SPECIAL ADVERTISING SECTION Real Estate Agents Michelle Thomas PROFESSIONALRealtor, GRI, CLHMS • Realtor, GRI, CLHMS (21 years’ experience) • Certifi ed Real Estate Negotiator PROFESSIONAL • Institute for Luxury Home Marketing member • Named one of America’s Best Agents Michelle Thomas is an fi rst-time buyer. Michelle has a clientele that comes from a vast array (REAL Trends) experienced, top-producing of domestic and international locations. She is very experienced in PROFESSIONALagent focusing on luxury working with international buyers and sellers. • Sold nearly $53 million in 2014 home and condominium As a highly skilled and powerful negotiator, Michelle demonstrates sales, including waterfront, professionalism, sophistication and grace that can make even the • Ranked No. 2 in the local MLS for 2014 STAR beachfront and luxury golf most frustrating negotiations seem pleasurable. She has taken course communities. Michelle numerous classes throughout the years to perfect her high-level exemplifi es an unparalleled negotiation skills. Town coverage: Marco Island | Naples, Florida PROFESSIONALknowledge of the luxury TWO-YEAR WINNER home and condominium Local community service is a priority to Michelle, and a portion of STAR market and inventory. the commission from every closing is donated to local charities. Michelle is a member of the local Chamber of Commerce and the Michelle is known for her intensive hard work, integrity, attention to local, state and national Realtor’s associations. detail and high level of client service. She PROFESSIONALShe is also an active member of the has become a dynamic and dedicated force in the Naples and Marco Island local Realtor association’s professional FIVE STARreal estate industry. Michelle is very standards committee. passionate about real estate, thoroughly Michelle has been a full-time resident enjoys studying the market day in and “Local Market in Collier County since 1993 and a year- day out and considers her business a PROFESSIONALround real estate professional in Naples pleasure. Expertise. and Marco Island since 2000. Michelle Naples, FL 34102 FIVE STARIn order to ensure the absolute highest holds a GRI (Graduate, Realtor Institute) level of client service for buyers and and a CLHMS (Certifi ed Luxury Home Office: 239-860-7176 sellers, Michelle employs a full-time Global Reach.“ Marketing Specialist®) designation. [email protected] client-care assistant, a licensed showing PROFESSIONALPrior to becoming a luxury real estate www.Michelle-Thomas.com assistant, a listing coordinator and a professional, Michelle was successful STARmarketing specialist. as a real estate assistant and real estate FIVE legal assistant in the area. Her extensive experience and optimistic attitude will ensure a personalized, professional experience for all clients and a smooth Michelle was born in Providence, Rhode Island and lived several years in MassachusettsPROFESSIONAL and Maryland before spending her college closing for every buyer and seller. Michelle has an established reputation for innovative sales skills and sophisticated business years in Columbia, Mississippi. She spent several summers in Door FIVE techniques. STAR County, Wisconsin. She is accustomed to working with clients of varying backgrounds, Michelle is known to spend time boating or playing golf and tennis from the experienced, most discriminating investor to the novice, during her rare moments awayPROFESSIONAL from the offi ce. FIVE STAR PROFESSIONAL Live Your Dream … Live in Paradise! FIVE STAR PROFESSIONAL FSFIVE • 2 — www.fivestarprofessional.com STAR PROFESSIONAL FIVE STAR PROFESSIONAL FIVE STAR FIVE STAR FIVE STAR FIVE FIVE SPECIAL ADVERTISING SECTION Five Star Real Estate Agents Michelle Thomas Realtor, GRI, CLHMS PROFESSIONAL • Realtor, GRI, CLHMS (21 years’ experience) • Certifi ed Real Estate Negotiator PROFESSIONAL• Institute for Luxury Home Marketing member • Named one of America’s Best Agents Michelle Thomas is an fi rst-time buyer. Michelle has a clientele that comes from a vast array (REAL Trends) experienced, top-producing of domestic and international locations. She is very experienced in agent focusing on luxury working with international buyers and sellers. PROFESSIONAL• Sold nearly $53 million in 2014 home and condominium As a highly skilled and powerful negotiator, Michelle demonstrates sales, including waterfront, professionalism, sophistication and grace that can make even the • Ranked No. 2 in the local MLS for 2014 beachfront and luxury golf STAR most frustrating negotiations seem pleasurable. She has taken course communities. Michelle numerous classes throughout the years to perfect her high-level exemplifi es an unparalleled negotiation skills. Town coverage: Marco Island | Naples, Florida knowledge of the luxury PROFESSIONAL TWO-YEAR WINNER home and condominium Local community service is a priority to Michelle, and a portion of market and inventory. the commission from every closingSTAR is donated to local charities. Michelle is a member of the local Chamber of Commerce and the Michelle is known for her intensive hard work, integrity, attention to local, state and national Realtor’s associations. detail and high level of client service. She She is also an active member of the PROFESSIONAL has become a dynamic and dedicated force in the Naples and Marco Island local Realtor association’s professional real estate industry. Michelle is very FIVE standards committee. STAR passionate about real estate, thoroughly Michelle has been a full-time resident enjoys studying the market day in and “Local Market in Collier County since 1993 and a year- day out and considers her business a round real estate professional in Naples PROFESSIONAL pleasure. Expertise. and Marco Island since 2000. Michelle Naples, FL 34102 In order to ensure the absolute highest FIVEholds a GRI (Graduate, Realtor Institute)STAR level of client service for buyers and and a CLHMS (Certifi ed Luxury Home Office: 239-860-7176 sellers, Michelle employs a full-time Global Reach.“ Marketing Specialist®) designation. [email protected] client-care assistant, a licensed showing Prior to becoming a luxury real estate PROFESSIONAL www.Michelle-Thomas.com assistant, a listing coordinator and a professional, Michelle was successful marketing specialist. as a real estate assistant and real estate STAR legal assistant in theFIVE area. Her extensive experience and optimistic attitude will ensure a personalized,