BlackBerry Classic Smartphone Version: 10.3.3 User Guide User Published: 2016-06-10 SWD-20160610173907142 Contents Setup and basics........................................................................................................................................... 6 Your device at a glance...................................................................................................................................6 BlackBerry Classic keys................................................................................................................................. 7 What's different about the BlackBerry 10 OS?.................................................................................................8 Notification icons.........................................................................................................................................10 Menu icons..................................................................................................................................................10 Setting up your device..................................................................................................................................11 Using gestures.............................................................................................................................................16 Advanced interactions................................................................................................................................. 23 Moving the pointer using your trackpad........................................................................................................ 25 Selecting text using the trackpad..................................................................................................................25 Personalizing your device.............................................................................................................................25 Device Switch.............................................................................................................................................. 26 About BlackBerry ID.................................................................................................................................... 36 Phone and voice.......................................................................................................................................... 39 Phone..........................................................................................................................................................39 Notifications and ringtones.......................................................................................................................... 48 Voicemail.....................................................................................................................................................55 BlackBerry Hub and email........................................................................................................................... 58 BlackBerry Hub and email........................................................................................................................... 58 joyn for BlackBerry 10 devices..................................................................................................................... 87 Media.......................................................................................................................................................... 90 Change the media volume............................................................................................................................90 Supported audio and video file extensions, formats, and codecs................................................................... 90 Troubleshooting: Media................................................................................................................................91 Camera........................................................................................................................................................91 Pictures.....................................................................................................................................................101 Music........................................................................................................................................................ 108 Videos....................................................................................................................................................... 113 BlackBerry Story Maker............................................................................................................................. 118 Media sharing............................................................................................................................................121 FM Radio...................................................................................................................................................122 Settings..................................................................................................................................................... 125 Customize your device settings.................................................................................................................. 125 Update your device software...................................................................................................................... 129 Battery and power..................................................................................................................................... 130 Connections.............................................................................................................................................. 138 BlackBerry Keyboard and typing................................................................................................................ 165 Language.................................................................................................................................................. 173 Keyboard input methods............................................................................................................................174 Screen display........................................................................................................................................... 185 Accessibility.............................................................................................................................................. 186 Media cards and storage............................................................................................................................204 Using your device with BlackBerry Link...................................................................................................... 209 Applications and features...........................................................................................................................219 Organizing apps.........................................................................................................................................219 About the BlackBerry Assistant.................................................................................................................. 222 Calendar....................................................................................................................................................226 Contacts....................................................................................................................................................236 Clock.........................................................................................................................................................244 Android Apps.............................................................................................................................................248 Maps and GPS........................................................................................................................................... 250 Browser.....................................................................................................................................................258 Smart Tags.................................................................................................................................................266 File Manager..............................................................................................................................................270 Calculator..................................................................................................................................................273 Productivity and work.................................................................................................................................275 About BlackBerry Balance and your work space ........................................................................................ 275 Remember................................................................................................................................................ 281 Security and backup.................................................................................................................................. 288 Passwords and locking...............................................................................................................................288 What to do if your device is lost or stolen.....................................................................................................295