AUSOM (established in 1980) Supports Users of Apple Products November 2015 Volume 36, No. 10 AUSOM Recommended retail price $9.00 Print Post Publication No. 339944/00003 ISSN 1329-2641 Reg. No. A0005646X AUSOM News is a publication of AppleN Users' Societyews of Melbourne … Australia's leading Apple User Group AUSOM Incorporated … www.ausom.net.au November 2015 November FC B B S AUSOM Incorporated ABN 63 929 877 630 Contact AUSOM Reg.No: A0005646X Snail Mail to virtual office: 247 Flinders Lane, Melb. 3000 Phone between 9 am and 9 pm only, please, unless other Phone: Mobile: 0421 126 175 times shown. e-mail: [email protected] (e-mail will be forwarded as appropriate) Office AUSOM 0421 126 175 Website: http://www.ausom.net.au Committee of Management Twitter: http://twitter.com/ausominc President: Philip Richardson [email protected] AUSOM News submissions Editor: Pam Doughty Vice President: Ngaire Denne [email protected] Post: Editor, 247 Flinders Lane, Melbourne 3000 Secretary: Isabel Colins [email protected] e-mail: [email protected] Treasurer: Julie Ackland [email protected] Send letters & editorial material to the Editor post or e-mail Peter Carter [email protected] deadline 1st Saturday of month prior to publication month. Douglas Rutter [email protected] NOTE: There is no AUSOM News in January Steve Stretton [email protected] ©Copyright: Articles in AUSOM News are Copyright© by AUSOM Marion Egerton [email protected] Inc, unless otherwise specified, and may be reprinted by non-profit organisations provided credit is given to the source and a copy of the Assistant Volunteers' Co-ordinator publication containing the article is sent to AUSOM Inc. John Sullivan [email protected] Telephone and One on One Help AUSOM Tweets Members have volunteered to assist if you have difficulties We’re using Twitter to keep you and the Apple world in touch with your Apple product or an application you have purchased. with ideas, activities, events and newsworthy items. Go to Some have agreed to help with general problems and others twitter.com/ausominc. Or click the ‘Follow us on Twitter’ with specific applications. To access this help, call the Office on button on our home page. Even better, set up your own Twitter 0421 126 175 or send an email to [email protected]. account (if you haven’t got one already) and follow AUSOM. One on One AUSOM on Facebook ‘Like’ us on Facebook for the latest news from AUSOM as well Personalised Mac, iPod, iPad and iPhone training. as Apple-related stories and other amusing and innovative tech Sit at a Saturday meeting with an experienced user for patient, posts hand-picked from all over the globe. Go to facebook.com/ detailed assistance on virtually any topic. Bookings at least 48 ausominc or click on the link on our home page. hours beforehand: email [email protected] or phone 0421 AUSOM on YouTube 126 175. Include your topic, the software and equipment you To showcase our creative video aspirants and their copyright- are using and the times that best suit you. free material. Each entrant will be vetted by CoM, so write to Services and SIGs us as [email protected] to organise a viewing. Go to youtube. Email addresses for SIGs and Service coordinators are provided com/user/ausominc or click on the link on our home page. so you may offer help/ideas for the group or service. Members AUSOM/iMUG graphics list of Committee (above) may be able to help with other queries. To subscribe to AUSOM/iMUG graphics list, go to http://mail. Any advice given may not reflect the views of AUSOM, Apple imug.com.au/mailman/listinfo/mag_imug.com.au. This email or any other manufacturer, representing as it does the views and list is a small community of users helping each other with web, understanding of the person giving the advice. graphics and publishing questions. Beginners welcome. It is a joint venture of iMug and AUSOM but you don't have to be SIG coordinators email addresses are shown in the article a member of either group to join. If you want to speak to a Special Interest Group. (Page 6 in print version). human about this list email nick *at* artful.com.au AUSOM News AUSOM News - see other details in box above Distribution: [email protected] ©Copyright: See details above Assistant Editors: Alan Brown, Peter Hunter, Rene Heeps, Views expressed in articles are the views of the authors and are Mervyn Hayman-Danker and Monty Maizels not to be taken as the views of the Editor or of AUSOM Inc. Index: Peter Hunter and Ralph Learmont AUSOM accepts advertisements and articles in good faith Index and back-copies available: www.ausom.net.au/ausomnews but accepts no responsibility for advertising content or claims AUSOM Bulletin Board: made about products. Contributing authors are responsible for FirstClass www.ausom.net.au/firstclass correct acknowledgment and/or permission for use of non- original material. Thanks to users of AUSOM’s FirstClass BBS Subscription required for full access, see Becoming a FirstClass who have given permission for use of their tips and hints. Subscriber towards the end of this publication. Note to Contributors: Libraries To distinguish publication contributions from private items Book Library: Colette Connolly and Lorraine Fransdonk please include a note such as ‘For Publication in AUSOM News’. [email protected] Preference is given to articles submitted as TEXT with Exchange Table: Paul Robson independent 200 dpi PDF, TIF or JPG images via e-mail or on Other — Lost Property [email protected] CD or DVD posted to the Editor. PLEASE clearly indicate if your article applies only to OS 9 or earlier — all articles relate to Additional AUSOM Services OS X unless otherwise stated. Members’ area of AUSOM website. The 'Members only' area at Advertising: www.ausom.net.au is currently being expanded. Use the name: Advertising MUST be booked, by the copy deadline. Contact: public and a password: (email [email protected] or phone Gary Lowen 0478 084 691 [email protected] 0421 126 175). At this time PDF versions of many issues of AUSOM News are available. Copy format as advised by Gary. 2 v AUSOM News November 2015 AUSOM & AUSOM News on the Internet Guest access will allow you to download SIG notes as well as Welcome to AUSOM! peek into the General conference. However, the power and value of FC is readily appreciated Joining AUSOM is the start of a new relationship with your when accessed as a fully registered user via the FirstClass Apple product, one that can transform you from a reluctant Client software — not only can you see and post in all bystander to an active participant. conferences but the FC Client enables the user to customise This page is intended to assist you with your first steps into the layout. our Apple orchard! Every AUSOM member is entitled to a free one-month trial of a full account — contact the office on 0421 126 175 or AUSOM News [email protected] The envy of other user groups, our magazine contains a wealth of Apple related information, from helpful tips Computer or Apple Product playing up? and tricks to in-depth articles, mostly written by AUSOM Don’t Panic! members to help others learn. And there are also lots of fun pieces to keep you amused. If your computer is misbehaving it is unlikely that you have killed your device or that it even died of natural causes. Do some other activity: have a cup of tea (nothing stronger :-) or AUSOM meetings go for a walk or play with your pet, anything fun or relaxing Our main meeting is held on the first Saturday of each to get you away from the computer for a while so you might month except January. Try the News @ Noon (12.00 to return with a clearer head. 12.30) for our President’s Keynote address, a monthly Try some of the steps below but if you feel overwhelmed by update on current AUSOM events. Treat yourself to your perspective of the problem, contact the office or write an inexpensive, tasty lunch in the bright NewHope to [email protected] café before attending one of our informative Main • Force Quit a troublesome app by pressing Option- Presentations at 1pm. Command-Esc (or from the Apple logo in the menu Choose from over 20 Special Interest Group (SIG) sessions bar), select the app and click on force quit. for a discussion, workshop, question and answer forum, or • Restart or power off the device. If it does not respond to a special presentation. As with reading AUSOM News you mouse clicks or taps, press and hold the power button may think that you understand little in some sessions: give for at least 4-5 seconds until it shuts down completely. yourself a few months, meet others with similar interests, Wait a minute or so before turning it on. ask lots of questions and discuss your common joys of If you are still experiencing difficulty try the following basic computing in the café or wherever takes your fancy. techniques at resuscitation: Some SIGs meet midweek at other venues. For times, Mac: locations and topic information see inside the back cover. • Unplug all external devices and restart, or restart in Safe Boot mode (hold down the shift key during AUSOM website startup). Then restart again. Type ausom.net.au into the address bar of your web browser • Reset or zap PRAM — Restart while pressing four (Safari, Firefox, Chrome) to access the latest AUSOM keys until the Machine cycles through 3 or 4 chimes information from any location with internet access.