Alcatel-Lucent OpenTouch Fax Center Release 9 The Alcatel-Lucent OpenTouch® Fax Center offers a significant return on investment (ROI) with reduced costs compared to leading legacy fax server solutions. This scalable, full featured, software-only Fax over IP (FoIP) solution is ideal for enterprises realigning their business processes and workforce to IP environments. The OpenTouch Fax Center supports mobility and faxing anywhere, anytime. The OpenTouch Fax Center integrates seamlessly with Voice over IP (VoIP) technology and the T.38 fax relay capabilities provided by leading Alcatel-Lucent VoIP gateways. The application enriches unified messaging with faxes as well as e-mail and voice messaging. Alcatel-Lucent Enterprise application partner, XMedius®, completes our fax offer with a fast, secure and robust IP fax software solution. This solution is a proven market leader in T.38 FoIP, ranked number one for five consecutive years in the global IP fax market in addition to receiving numerous IP telephony awards. Features Benefits • Provides a full software-based solution • Hardware-agnostic and easy to deploy software solution with Microsoft® Windows environment ¬ Provides seamless IP-PBX integration and virtual on the server side machine support • Supports SIP/T.38 and G.711 protocols • Improves collaboration and productivity • Enables transmission and receipt of ¬ Manages large fax volumes and delivers high faxes from: scalability, reliability and availability ¬ Anywhere through secure web access ¬ Offers document communication, processing ¬ Any SMTP-based e-mail messaging and storage system (advanced features using ¬ Streamlines business workflow user forms available for Microsoft ¬ Improves customer interaction Outlook messaging) • Cost savings and ROI ¬ Any desktop application using a ¬ Reduces ongoing fax machine related costs virtual fax printer ¬ Eliminates junk faxes, reduces printing costs ¬ Any T.37 compatible multifunction ¬ Reduces energy consumption in support of printer eco-sustainability initiatives • Assures system management ¬ Reduces single purpose hardware and analog circuits from anywhere with secure web • Facilitates security and compliance administration ¬ Routes sensitive documents to designated recipients ¬ Provides an audit trail of transactions Datasheet Alcatel-Lucent OpenTouch Fax Center Figure 1. Boardless FoIP HTTP/VPN LAN multifunction Desktop user Internet Remote worker printer or branch ofce LAN T.37 T.30 PSTN T.38 VoIP Gateway T.38/SIP Analog fax SMTP T.38/G.711 machine SIP SIP/G.711 provider Mail server OpenTouch Alcatel-Lucent Fax Center OmniPCX® Enterprise Communication Server Highlights Lower telecom costs – increase employee productivity Boost productivity as users no longer need to leave their desks to access the fax machine. Reduce telecom costs significantly compared to traditional faxing by eliminating costly analog phone lines, hardware, maintenance and supplies, saving organizations thousands of dollars per year. Security and compliance Protect document privacy and facilitate regulation compliance, such as the Health Insurance Portability and Accountability Act (HIPAA) and the Sarbanes-Oxley Act. The OpenTouch Fax Center routes sensitive documents in TIFF or PDF format through VoIP network security and virtual private network (VPN) encryption to approved recipients and designated secure printers. Scalability The OpenTouch Fax Center software-based solution is scalable up to tens-of-thousands of users. Easy integration with e-mail Easily integrate with existing e-mail systems to enable users to send and receive faxes from their desktops. Advanced features using user forms available for Microsoft Outlook. Positive environmental impact Reduce paper use, save water, preserve forests and help saving energy. Overall system reliability Borderless FoIP technology pioneered by industry leader XMedius. Datasheet Alcatel-Lucent OpenTouch Fax Center 2 Technical specifications Protocol support User interface available in Server conversion of • T.38, G.711 transparent, SIP, SIP-TLS several languages documents • T.38 error correction mode (ECM) • English • 45 file formats are supported • IPv6 • French including: ¬ Adobe® PDF Fax communication • German ¬ HTML, JPEG, GIF and RTF characteristics • Italian • Portuguese ¬ Output to G3 and G4 TIFF fax • Support for Group 3 fax and formats in fine and ultra-fine transmission speed of up to • Spanish resolutions 33,6 kb/s • Russian • Support for 100x200, 200x200, Multifunction printers Notification of fax arrival 300x300 and 400x400 resolutions • To one or several email addresses support • Multifunction printers (Sagemcom, Inbound routing ¬ HTML or text format OKI® Printing Solutions, Hewlett- • Methods: dialed number ¬ Fax attachments in PDF or fax TIFF Packard®, XEROX®, Lexmark™) with identification service (DNIS), call • To one or several printers scan-to-e-mail or T.37 functionality station ID (CSID), automatic number • To one or several users (web interface) identification (ANI), DTMF codes • Into a folder Operating systems • Destinations: user, e-mail, printer, • Server: Microsoft Windows Server folder Administration – • Server virtualization: serviceability E-mail server support ¬ ESX/vSphere R5.x, R6.x • Active Directory® directory service/ • Microsoft Exchange™ 2016/2019 ¬ Support of VMware V-motion and Microsoft Exchange integration • Any SMTP-compliant mail server VMware HA ¬ Single Sign On support based on • Microsoft Office 365 ¬ Microsoft Hyper-V virtualization Kerberos authentication environment: Windows Server Send faxes ¬ Multi-time zone support 2016/2019 • From web access ¬ Graphical fax port monitor • Clients: Microsoft Windows 7/10 ¬ Compatible with Section 508 • Exportable transaction logs of the US Rehabilitation act • Backup/restore server settings and Hardware requirements • Microsoft Windows Server- ¬ Compatible with the European faxes with script automation compatible platforms e-inclusion requirements • Mass provisioning • Minimum configuration: 1.8 GHz • From email client ¬ SNMP traps Processor, 4 GB RAM, 50 GB hard • Any software using print to • Localization of the administrator drive, 100Mbps Ethernet Card fax driver interface (server running only fax server, two • Multifunction printer using ¬ English simultaneous fax channels, 50 users) T.37 protocol ¬ French • Typical hardware requirements: • Scheduled faxing Accounting facilities ¬ 2 CPU Cores (logical or real) @1.8 GHz ¬ DTMF codes sending support • For an outgoing fax call; generate ¬ 2 GB of RAM ¬ Number discrimination ticket on the OmniPCX Enterprise ¬ 100 Mbps network adapter Communication Server ¬ Hard disk storage: for 100,000 outbound faxes ~40 GB, for 100,000 inbound faxes ~15 GB Provisioning • Up to 15,000 users and 30 simultaneous fax channels www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise. com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein. © Copyright 2020 ALE International, ALE USA Inc. All rights reserved in all countries. DID20031801EN (March 2020).