September 2019 Volume 36 • Number 9 CHRIE International Council on Hotel, Restaurant, & Institutional Education • 2810 N. Parham Road, Suite 230 • Richmond, Virginia USA 23294 Telephone: 01 (804) 346-4800 • Fax: 01 (804) 346-5009 • [email protected] • www.chrie.org ICHRIE’s Bright Future Passing the… Pineapple?? Jeff Beck is President of ICHRIE and Associate Joy Dickerson is Associate Professor at Professor at Michicgan State University. The Culinary Institite of America and Vice President of ICHRIE. What a magnificent conference in New As I reflect on our wonderful ICHRIE Orleans! Great speakers, research conference in New Orleans, I am sessions, activities, food, and new first so grateful to have had the features to our conference. Thank you opportunity to reunite with my “old” to Steve Hood from STR and Alleah friends and colleagues­­—and also to Crawford from East Carolina for their efforts! Your Vice meet and engage with “new” friends and colleagues. I am President, Joy Dickerson, has written an excellent synopsis always amazed at how much I can learn from others, just of the annual conference, so I will not rehash her note. from a simple conversation. I feel incredibly indebted to What I will say is that I am even more excited for next year this organization for the many lifelong colleagues and and the years to come. Steve, Alleah, and the Conference friends that I have made over the years. committee have “hit the ground running” for Phoenix. Let me just say that the ICHRIE conference in Phoenix will have Educationally, there was such great information shared additional new activities to add value for members. There by our colleagues and industry partners! There is are many people on the conference committee who have always so much to learn! Current topics of technology, the future of ICHRIE as a priority. Twenty-twenty one is the sustainability, tourism trends, and industry recruitment seventy-fifth anniversary of the International Council of practices were among the many topics and sessions Hotel, Restaurant, and Institutional Educators! In his last offered. And how about those new campfire sessions? official action, Chris Roberts appointed Mary Jo Dolasinski How about the new rapid research pitches? These are as the chair of the 75th celebration. Please contact Mary amazing additions to our conference offerings! Jo if you are interested in sharing input for the celebration in Washington, District of Columbia, in July 2021. It also occurred to me that our conference is really a time of “passing the torch”—or in the case of Steve Hood and I are planning a trip to Washington, hospitality educators—“passing the pineapple”. I noted D.C. to visit various lodging companies for the purpose this phrase on a Facebook post (thank you, Suzanne of supporting ICHRIE in the future. There are many hotel Bagnera) and it really is the appropriate phrase for management companies that are ‘asset light’ looking for what happens during the week of conference. New potential management staff; our hospitality students are federation presidents, vice presidents and directors in high demand in many industries, not just lodging, food take office, the ICHRIE officers and directors move into service, and tourism. We hope to bring these companies their new positions, new committee memberships are on board in supporting ICHRIE. To that end, I recently formed, and a new dynamic is set for the year! It is a attended the International Food Manufacturing Association time of excitement, a time of transition, and a time to Marketing and Sales Conference in Chicago. Educators: we establish new goals and initiatives for the coming year. have opportunities to help our students find wonderful jobs in a variety of areas within food marketing! Researchers: As the newly elected Vice President of ICHRIE, the there are prospects for interesting research opportunities. Pineapple has been passed to me with three major continued on page 8 continued on page 8 ~~ Join Us for the 2020 Annual ICHRIE Conference in Phoenix, Arizona| 22-24 July ~~ September 2019 CHRIE Communiqué 1 Half Full or Half Empty? Kathy McCarty, Chief Executive Officer, International CHRIE For whatever reason in the universe, I’ve had about 15 different conversations this past month with a variety of people on basically the same topic. Woven CHRIE Communiqué through every single one of these conversations was the thread of that age-old philosophical question, (USPS) 734-430 (ISSN) 1042-5918 “Do you view the contents of a glass of liquid is published monthly by as half full or half empty?” I’m sure somewhere someone has done the International Council on Hotel, research on this, but I’d be interested in seeing some statistics on the Restaurant and Institutional levels of progress or success for individuals and companies whose core initiatives are based on the half-full mindset as compared to a half- Education, at empty approach. The differences could be staggering. 2810 North Parham Road, Suite 230, Richmond, Virginia USA 23294. On the last day of every annual summer conference, the ICHRIE Board Telephone 01.804.346.4800 of Directors holds a conference planning and feedback session. With FAX 01.804.346.5009 a half-full mindset, ICHRIE’s Director of Conference, Alleah Crawford, Email: [email protected] began the feedback session recognizing everyone for all the hard www.chrie.org work and successes that occurred during the week of the New Orleans conference. To mention just a few, we applauded the efforts of the host committee led by Yvette Green, the results of this year’s Career Membership in ICHRIE includes a Academy led by Catherine Curtis, the Campfire chats, the Rapid Pitch subscription to CHRIE Communiqué. sessions, the memorable Deans’ and Directors’ program sponsored by Nonmember subscriptions are US $65 the Culinary Institute of America, the new marketplace format, the US$75 in Canada financial contributions of our conference sponsors and ICHRIE partners US $85 Internationally. along with the contributions of our keynote speakers. After sharing the list of successes for the week, Alleah did something Publisher: Kathy McCarty interesting as she opened the discussion up for feedback and ideas for next year’s conference—she asked those in attendance to share ideas for how we can make next year’s conference even better. Alleah didn’t © 2019 International Council on ask for a list of how the New Orleans conference “glass” was half Hotel, Restaurant and Institutional Education empty, she asked how we could make the Phoenix conference “glass” more full. She wasn’t pretending that everything that happened during the week was perfect, but was asking us to use what we learned during We are pleased to recognize the the week to improve next year’s experience. You could almost see the following ICHRIE members for switch in mindset occur in the heads of most of those in attendance. exceptional contributions: We plan to use this same approach in the ICHRIE office during our International CHRIE Partners 2019 regular staff meetings. We have a small staff, but our staff meetings always center on how the ICHRIE staff can best support the Board American Hotel & Lodging of Directors in their initiatives and the twelve recommendations Educational Institute that came out of the Comprehensive Organizational Review (COR) that was completed last year (see https://www.chrie.org/files/___ Cornell University ICHRIE%20COR%20Summary%202018--FINAL.pdf for conclusions and Cvent recommendations of the COR). Johnson & Wales University The staff and the ICHRIE Board of Directors are committed to Knowledge Matters making ICHRIE the best it can be. Those serving on the ICHRIE Board Hcareers of Directors are well aware of how much work is involved in their Penn State University volunteer positions, but I cannot help but believe that our progress and success rates will increase exponentially if all involved have a STR “glass half full” mindset. It will, no doubt, be interesting. I’ll keep you posted on water levels. www.chrie.org 2 CHRIE Communiqué September 2019 Notes & News from the Board What a Great Conference! Conference Wrap-up Alleah Crawford is Director of Conference Nicholas Thomas is Director of Education for for ICHRIE and Associate Professor at East ICHRIE and Associate Professor & Director at Carolina University. DePaul University. The 2019 Annual ICHRIE summer Greetings from the windy city of conference and marketplace, held Chicago! Last week I was fortunate in fabulous New Orleans, Louisiana to attend the ICHRIE conference was a success. Hospitality educators, in New Orleans. It was nice to see researchers, and industry professionals gathered to listen colleagues and friends from around the world in the and discuss over 160 stand up and poster presentations, spirit of professional development and celebrating symposia ranging from engaging online students to dark hospitality. As your new ICHRIE Director of Education, tourism, and exciting keynote addresses. This year we I look forward to continuing the work my predecessor introduced two new opportunities to ICHRIE members, Catherine Curtis (Oklahoma State) began to implement campfire sessions and Manuscript Marathon. initiatives (such as the “campfire sessions”) related to the conference and general benefits of membership. We enjoyed great participation in our campfire sessions. Thank you, Catherine, for all your efforts, and I look These focused on teaching fundamentals from motivation forward to continued collaboration in your new role as of students to online teaching. Campfire sessions are Secretary on the ICHRIE board. designed to encourage peer to peer exchange, be quick and focused, and provide an opportunity to discuss I particularly welcomed the candid feedback from teaching focused ideas, concepts, and best practices. attendees related to a variety of topics, including We received great feedback and are happy to announce the conference format (what works, what doesn’t, that you will see these again in Phoenix! constructive ideas for the future, etc.).